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Summary of Contents for Brady 2461
- Page 1 Brady Bradyprinter Models 2461, 3481, and 6441 Operator’s Manual (TEMP COVER) (DO NOT PRINT) (DO NOT print this page)
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Page 3: Copyright Information
Information in this document is subject to change without notice and does not represent a commitment on the part of Brady Worldwide, Inc. No part of this manual may be reproduced or transmitted in any form or by any means, for any purpose other than the purchaser's personal use, without the expressed written permission Brady Worldwide Inc. - Page 4 Agency Compliance and Approvals: UL1950 Information Technology Equipment C22.2 No. 950-M93 Listed EN60950 For 230 Volt Operation (Europe): Use a cord set, marked “HAR,” consisting of a min H05VV-F cord which has a minimum 0.75 square mm diameter conductors, provided with an IEC 320 receptacle and a male plug for the country of installation rated 6A, 250V Für 230 Volt (Europa): Benützen Sie ein Kabel, das mit “HAR”...
- Page 5 Important Safety Instructions: The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance instructions in the literature accompanying this unit. This unit has been carefully designed to provide years of safe, reliable performance.
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Page 7: Table Of Contents
Printer Overview 1.0 About the Printer ............1 1.0.1 Standard Features...........2 1.0.2 Optional Features ...........2 1.1 Option Installation ............5 1.2 Hardware Components ..........6 Getting Started 2.0 Unpacking the Printer ...........7 2.0.1 Inspection ............8 2.0.2 Additional Requirements .........8 2.1 Media and Ribbon Selection .........9 2.1.1 Print Quality Controls........9 Setting Up the Printer 3.0 Installation..............11... - Page 8 Using the Front Panel 4.0 Operation ..............27 4.0.1 Ready Mode: Normal Operation ....27 4.0.2 Menu Mode: Configuration ......28 4.0.3 Quick Test Mode: Print Test Labels....29 4.0.4 Indicator Lights ..........30 4.0.5 LCD ...............30 4.0.6 Resetting the Printer........31 4.0.6.1 Soft Reset ........31 4.0.6.2 Level One Reset ......31 4.0.6.3 Level Two Reset ......31 4.1 The Menu System............32...
- Page 9 5.2 Printhead Replacement ..........73 5.3 Maintenance Schedule ..........74 5.3.1 Cleaning the Printhead ........75 5.3.2 Cleaning the Platen Roller......76 5.3.3 Cleaning Interior and Exterior Surfaces..77 5.4 Application Version Updates........77 5.4.1 Updating from Ready Mode......78 5.4.2 Updating from Download Mode .....79 5.4.3 Possible Problems during an Update ....80 5.5 Boot Loader Program Updates ........81 Troubleshooting 6.0 Problem Resolution.............83...
- Page 10 Appendix D GPIO Port Description ............111 Appendix E Menu System Multi-Language Support......113 Advance File Handling Information ........116 Appendix F Saving a Configuration File..........119 Warranty Information ..........121 Glossary ................125 Index ................129...
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Page 11: About The Printer
1.0 About the Printer Congratulations on your purchase of a Bradyprinter Model 2461, 3481, and 6441 hereafter referred to as ‘the printer’, blends the rugged durability of die- cast construction with state-of-the-art electronics and user-friendly features to redefine the standard in industrial thermal printers. -
Page 12: Standard Features
1.0.1 Standard Features This printer offers the following standard features: Bradyprinter Standard Features Listing Model Feature 2461 3481 6441 Printhead Density (Dots Per Inch) Direct Thermal Printing On-Demand and Batch Printing Rotating Media Hub Media Tear Bar Fan-fold media capability... -
Page 13: Lan Interface
Ø 8 MB Flash memory expansion for graphics and/or additional fonts including International Language Printing Capability (ILPC). LAN Interface A slide-in circuit card assembly that provides for network connectivity, allowing multiple users on various platforms to share the same printer. *Item unavailable for the 2461 model... -
Page 14: Present Sensor
‘coated side in’ ribbon or ‘coated side out’ ribbon. Twinax/Coax Interface A slide-in circuit card assembly that provides connectivity to AS/400 and System/3X Twinax host system or 3270-type host system. Cable included. *Item unavailable for the 2461 model. -
Page 15: Option Installation
1.1 Option Installation The following table lists the available options and the recommended qualification level of the installer. For detailed information concerning a specific option, contact your dealer or Technical Support. Suggested Experience Level for Option Installation Option Qualified Installer Cutter Tray Operator Cutters: Light and Standard Duty... -
Page 16: Hardware Components
1.2 Hardware Components The following drawing highlights the user-assessable components of the printer. Items denoted with an asterisk (*) are optional equipment. -
Page 17: Unpacking The Printer
2.0 Unpacking the Printer Inspect the shipping container(s) for damage; if evident, immediately notify the shipping company to report the nature and extent of the damage. The printer has been carefully packaged to avoid damage during transit. In order to operate the printer, you will need to remove the tape and foam placed there for shipment. -
Page 18: Inspection
2.0.1 Inspection After removing the printer from the packaging material, check the contents of the package. In addition to this manual, the following items should be included: Ø Printer Ø Power Cord Ø Accessories CD Ø Any special or additionally purchased items. -
Page 19: Media And Ribbon Selection
2.1 Media and Ribbon Selection The following is a limited overview of media characteristics. For complete information and advice regarding your specific application needs, always consult a qualified media specialist or a Media Representative. Media Selection – Direct Thermal Consider three important factors when selecting direct thermal stock: The abrasive qualities of the material that covers the thermal reactive layer of the paper. - Page 20 The second method would be to change the ‘Print Control / Heat’ menu setting (selectable as ‘Heat Setting’ in most software programs). Increasing this value causes more energy to be transferred to the media, resulting in a darker image. If the image is too dark, reduce this value or increase the print speed.
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Page 21: Installation
3.0 Installation This section explains how to connect the printer, and load it with media and ribbon. þ Note: When connecting the AC Power Cord or interface cables to the printer, ensure the Power On/Off Switch is in the ‘Off’ position. Œ... -
Page 22: Communications
3.0.1 Communications Using a data detection process, the interface selection occurs automatically in the printer. At power-up, the printer begins monitoring the interface ports for activity. When the host transmits data, the printer port detecting this data is set ‘active’ and remains active as long as data flow continues. Once the incoming (received) data flow stops and the Host Timeout Value (see Section 4.1.6) is exceeded, the detection process will be repeated. - Page 23 Part Number 556002 Part Number N/A For connection to a PC compatible with Diagram provided only as a reference. DB25 communication ports. Flow control This optional interface is not available for can be either Xon/Xoff or CTS/DTR. the 2461 model.
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Page 24: Loading Media
3.1 Loading Media Begin loading as follows: Œ Raise the Access Cover. • Rotate the Printhead Latch forward and raise the Printhead Assembly. Ž Slide the Media Guide out away from the frame and then lower it to the down position. •... -
Page 25: Roll Media
3.1.1 Roll Media This loading method is roll type media applications. To load: Œ Slide the Roll Media onto the Media Hub until it rests against the Backstop. • Route the media as shown: under Media Idler, through the Media Sensor, then out the front of the printer. -
Page 26: Fan-Fold Media
3.1.2 Fan-Fold Media This loading method is for tag and fan-fold type media applications. To load: Œ Bring the media in through the Bottom or the Rear Media Slot. (If using reflective stock, ensure that the mark is facedown.) • Depending upon the entry point, route the media as shown: if through the Rear Media Slot, route the media over the Media Hub;... -
Page 27: Media Sensor Adjustment
3.2 Media Sensor Adjustment The Media Sensor needs to be positioned so that the printer can detect the presence of media and the top-of-form (except for continuous stock, where the TOF is set through programming; see Label Length, Section 4.1.2). To adjust: Œ... -
Page 28: Loading Ribbon
3.3 Loading Ribbon Ribbon is required with thermal transfer media. Depending upon the type of Ribbon Supply Hub (see the next page for examples), the printer must use either ribbons with the ‘coating side in’ or ribbons with the ‘coating side out’. To load: þ... - Page 29 þ Note: Directional Arrows near the Ribbon Supply Hub indicate the correct ribbon route. Ribbon is available with the ink (coating) layer wound ‘in’ or ‘out’. These types are not interchangeable for use with the printer. Ribbon Routing Diagrams ‘Coating Side In’ Ribbon Supply Hub ‘Coating Side Out’...
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Page 30: Quick Media Calibration
3.4 Quick Media Calibration When ‘Uncalibrated’ is displayed, follow the Media Sensor Calibration procedure in Section 5.0. At the factory, the printer is calibrated to sense a wide range of media types. Quick Media Calibration fine-tunes the media sensor for your gap, notch or reflective media application (this is not required for continuous media). -
Page 31: Outputting Labels
3.5 Outputting Labels In addition to directly outputting labels from the printer, there are several optional output configurations available. 3.5.1 Rewinding With the Internal Media Rewinder option, the printer can wind the printed labels and backing material. To rewind labels: þ... - Page 32 ‘ Route the media back to the Media Rewind Hub, as shown below. ’ Insert the leading edge into a Slot on the Media Rewind Hub then insert the Media Clip into a Slot to secure it in place. “ Position the Rewind Retainer lightly against the edge of the media on the Media Rewind Hub.
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Page 33: On-Demand Dispensing
3.5.2 On-Demand Dispensing When equipped with the Peel and Present option, labels are dispensed from the printer one at a time, separated automatically from the liner for immediate application. Œ With the Peel and Present Mechanism installed on the printer, pull outward on the Latch and allow the Roller Bracket to swing forward. - Page 34 • If installed, remove the Media Clip and the Rewind Retainer from the Media Rewind Hub. Route the Backing Material around the Media Rewind Hub, as shown. ‘ Insert the leading edge into a Slot on the Media Rewind Hub then insert the Media Clip into a Slot to secure it in place.
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Page 35: Cutting
3.5.3 Cutting When equipped with one of the cutter options, cut labels are dispensed from the printer. Œ Ensure the leading edge of media is clean, straight and firmly attached to the liner. • Load media according to Section 3.1, except route the media out through the Opening of the Cutter Assembly. -
Page 37: Operation
4.0 Operation The front panel is comprised of three indicator lights, a Liquid Crystal Display and five mode-dependant keys. The selectable modes (Ready, Menu and Quick Test) and the related functions of the printer keys are detailed below. 4.0.1 Ready Mode: Normal Operation (Ready Light ‘On’) Œ... -
Page 38: Menu Mode: Configuration
4.0.2 Menu Mode: Configuration (Ready Light ‘Flashing’) Œ The DOWN ARROW key scrolls to the previous menu item on the same menu level. It also decrements numerical values in most menu selections. • The UP ARROW key scrolls to the next menu item. -
Page 39: Quick Test Mode: Print Test Labels
4.0.3 Quick Test Mode: Print Test Labels þ Note: The Quick Test Mode functions are disabled while processing data from communications interfaces until the Host Timeout value expires. Œ The DOWN ARROW key scrolls to the previous test function. • The UP ARROW key scrolls to the next test function. -
Page 40: Indicator Lights
4.0.4 Indicator Lights Œ ‘On’ indicates that the printer is powered ‘On’ and, after initialization, it indicates the Ready Mode. ‘Slow Flashing’ indicates the Menu Mode. ‘Fast Flashing’ indicates data is being received and processed. • ‘On’ indicates a ‘Paused’ condition. Ž... -
Page 41: Resetting The Printer
4.0.6 Resetting the Printer Depending upon the method used, there are three reset levels possible: 4.0.6.1 Soft Reset To reset the printer and clear any temporary host settings: With the printer ‘On’, press and hold the CANCEL key for approximately four seconds. -
Page 42: The Menu System
4.1 The Menu System Printer operation can be controlled through the user interface, allowing the operator access to these six menu system branches: Media Settings Print Control Printer Options System Settings Communications Diagnostics While in the menu system, the current selection will be indicated with the ‘*’ symbol next to the displayed item on the LCD, and selections designated with the ‘§’... -
Page 43: Entrance And Exit Prompts
4.1.1 Entrance and Exit Prompts With ‘Ready’ displayed on the LCD, press the key to enter the Menu Mode. þ Note: While in the Menu Mode, the printer will stop processing new DPL (or bitmapped) data. MENU MODE Depending upon the configuration of the printer, the following Entrance and Exit Prompts may be displayed when accessing or leaving the Menu System. -
Page 44: Media Settings
4.1.2 Media Settings MEDIA TYPE Selects the printing method. DIRECT THERMAL For use with heat sensitive media. ²THERMAL TRANSFER For use with media requiring a ribbon to create an image. SENSOR TYPE Selects the top-of-form (TOF) sensing method for the media. ²GAP The printer recognizes the TOF by sensing gaps in the media. -
Page 45: Print Control
4.1.3 Print Control Refer to Section 2.1.1 for detailed information on print quality controls. HEAT Controls the ‘burn-time’ of the printhead. ²10 (0-30) This is the equivalent of Heat Setting on most label software programs. PRINT SPEED Controls the rate of label movement during the printing process;... - Page 46 Print Control (continued) CUSTOM ADJUSTMENTS These factory adjustments independently change the listed parameters to finely tune the printer and compensate for slight mechanical differences sometimes evident when multiple printers share label formats. In addition, each of the following adjustments has no factory default setting and restoring factory defaults will NOT affect these settings.
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Page 47: Printer Options
4.1.4 Printer Options MODULES Memory available for user storage of graphics, fonts and label formats. (The physical presence of the respective memory module must be detected to show the function selections for that module in the menu system.) See Appendix C for a listing of all possible modules. - Page 48 Printer Options (continued) CUTTER Used to cut media into separate labels. (The physical presence of a cutter must be detected to show the ENABLE/DISABLE selections.) ENABLED Enables label cutting. ²DISABLED Disables the cutter. NOT INSTALLED No cutter is detected. GPIO PORT Model dependant option used to interface the printer to an external controlling device (see Appendix D).
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Page 49: System Settings
4.1.5 System Settings CONFIGURATION FILE Options for storage and recall of printer configuration files. See Appendix F for details. RESTORE AS CURRENT Provides a list of available configuration files. Selecting a file from the list causes a printer reset; afterward, the printer is configured according to the activated file. - Page 50 System Settings (continued) DOUBLE BYTE SYMBOLS When equipped with the ILPC option, this selects the code page used to print double byte fonts unless otherwise specified in DPL; see the Programmer’s Manual for details. Japanese Industry Standard SHIFT JIS Shift Japanese Industry Standard Extended UNIX Code ²UNICODE Unicode (including Korean)
- Page 51 PA = PCB 51-2178-xx TB = PCB 51-2301-xx xx – represents the software feature level: 10 = Standard DPL 11 = 2461 20 = Internal CG Times Font printer will accept software feature levels up to the ‘xx’ value. (This feature level requires authorization to upgrade.)
- Page 52 System Settings (continued) SET FACTORY DEFAULTS Parameters in this menu listing with the ‘²’ symbol are the designated defaults. SET FACTORY DEFAULTS Overwrite the current settings with the factory default settings or, if selected, will restore the Factory Setting File. þ...
- Page 53 System Settings (continued) PAUSE MODE When enabled, Pause Mode suspends printing between each label until the PAUSE key is pressed. ENABLED Printer requires operator to press the PAUSE key after each label. ²DISABLED Printer completes label batch without pausing between labels. SECURITY Provides the user with the ability to password protect all printer settings made...
- Page 54 System Settings (continued) þ Note: As indicated, the following menu selections will only appear according to the model of your printer. PLUS EMULATION This instructs the firmware to process specific DPL data as would the Prodigy ® Plus printer without all of the variations.
- Page 55 System Settings (continued) þ Note: As indicted, the following menu selections will only appear according to the model of your printer. DPI EMULATION For users who want to print DPL files intended for a 203 or 300 DPI printer. ²DISABLED Label formats interpreted as intended for 600 DPI.
- Page 56 System Settings (continued) SOP EMULATION Enables the <STX>O and <STX>f print positioning commands to allow backward compatibility with label formats designed for other printers. (When changing these values, the printer will automatically feed two labels to setup the new print position.) 110 (PRODPLUS) ®...
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Page 57: Communications
4.1.6 Communications SERIAL PORT A Controls the communications settings for Serial Port A. BAUD RATE Determines the serial communication rate. 38400 38400 bits per second 28800 28800 bits per second 19200 19200 bits per second ²9600 9600 bits per second 4800 4800 bits per second 2400... - Page 58 Communications (continued) PARALLEL PORT B Same as Parallel Port A, for an optional Ethernet connection. If not present, this displays ‘NOT INSTALLED’ when accessed. þ Note: If the ‘LOCKED’ message appears when attempting to access the NIC ADAPTER menu, the printer may have active print requests or multiple users may be trying to access these parameters (for example, during simultaneous telenet sessions).
- Page 59 Communications (continued) PROTOCOL The network protocols recognized by the NIC Adapter. This protocol is always supported. Local Area Transport is a DEC VMS network protocol that requires a LAT license number. ²ENABLED Protocol is enabled by default. DISABLED Ignore LAT protocol. Select this option if LAT is not needed.
- Page 60 Communications (continued) DISCOVERY This is the address discovery method used by the NIC Adapter if a static address is not utilized. If no server for any of the discovery methods is found, the static value specified above is used. þ Note: For faster NIC Adapter boot times, disable any discovery methods not used.
- Page 61 Communications (continued) HOST SETTINGS Settings which affect all communications with a host. HOST TIMEOUT ²10 The number of seconds a communications SEC (1-60) port must be idle before the printer may process data from a different port. This value is also used to “timeout” an image / label format download.
- Page 62 Communications (continued) HEAT COMMAND Allows the user to disable the DPL Heat Command, providing compatibility with other printers. ²ENABLED Normal printer operating mode. DISABLED DPL Heat Commands are ignored. The heat value is controlled via the menu setting; see Print Control, Section 4.1.3. SPEED COMMANDS Allows the user to disable the DPL speed commands (Print, Feed, and Reverse).
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Page 63: Diagnostics
4.1.7 Diagnostics HEX DUMP MODE Most commonly used for troubleshooting. Prints data and instructions received from the host rather than interpreting them as label formats; see Section 6.2. ENABLE Prints raw ASCII data received from the host rather than executing the commands. ²DISABLE Executes and prints label formats (normal operating mode). -
Page 64: Display Messages
4.2 Display Messages The printer displays several different types of information (if not in the menu system or Quick Test Mode): Ø User Prompts and Condition Messages (also see Section 4.1.1 for a listing of the Enter/Exit Prompts) Ø Application and Boot Loader Updating Messages (see Section 5.4 and 5.5) Ø... - Page 65 User Prompts and Condition Messages (continued) Displayed Message Description Condition(s) Normal power-up and Follows the ‘SYSTEM soft reset condition. RESET IN PROGRESS’ message after a reset or power-up. Normal power-up and Occurs when the user soft reset condition. resets the printer via the host or Front Panel.
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Page 66: Quick Test Mode
4.3 Quick Test Mode This section explains the functions of the resident Quick Tests, accessible by pressing the key on the Front Panel. þ Notes: (1) With the exception of the Configuration Label, all Quick Test labels require 4-inch (102mm) wide media to print the entire format. If using narrower media, change the Label Width setting (Section 4.1.2) to match your media’s width to avoid printing on the platen. -
Page 67: Configuration Label
4.3.2 Configuration Label The Configuration Label provides valuable printer database information, as detailed in Section 4.1. þ Note: The Configuration Label content can vary with the application version and printer model. To print all information, the media cannot be less than 2 inches wide (51mm) and the Label Width setting must match the width of the media being used (see Section 4.1.2). -
Page 68: Quick Ribbon Test Label
4.3.3 Quick Ribbon Test Label The Quick Ribbon Test Label features a compliant picket-fence bar code that can be used to verify thermal transfer and print quality functions. To print a Quick Ribbon Test Label: Œ Press the key. • Use the key to scroll to ‘Ribbon Test Label’. -
Page 69: Dot Test Pattern Label
4.3.4 Dot Test Pattern Label The Dot Test Pattern Label features patterns that exercise all of the thermal elements (dots) of the printhead. The resulting label (see examples below) can be an indication of the printhead’s condition. To print a Dot Test Pattern Label: Œ... -
Page 70: Validation Label
4.3.5 Validation Label The Validation Label is another useful tool for evaluating overall print quality. To generate a Validation Label: Œ Press the key. • Use the key to scroll to ‘Validation Label’. Ž Use the key to select a quantity; see Section 4.0.3. •... -
Page 71: Media Sensor Calibration
5.0 Media Sensor Calibration In addition to the Sensor Type selection, Media Sensor calibration ensures that each label is detected correctly and reliably. Perform calibration when the ‘Uncalibrated’ message is displayed. Two different methods are available to calibrate the printer: Standard and Advanced Entry. 5.0.1 Standard Calibration Standard Calibration is appropriate for most media types. - Page 72 Standard Calibration (continued) Step Operator Action Displayed Message Comment Press the key to See Section 4.1.2 enter the Media Settings for menu layout. menu. Press the Press the and scroll to ‘Sensor key to abort this Calibration’. procedure. Press the key.
- Page 73 Standard Calibration (continued) Step Operator Action Displayed Message Comment Proceed according to This sets the your media type: parameter for the ‘gap’ or ‘mark’ Die-cut stock: strip the Or, for reflective media: value. media from the backing and then reinsert it into Where ‘yyy’...
- Page 74 Standard Calibration (continued) Step Operator Action Displayed Message Comment Observe the display. The calibration was successful. See note below if Or, for reflective media: another message was displayed. Or, for continuous media: 10 Exit upon successful The printer is now calibration: Back out of ready to begin the menu tree by...
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Page 75: Advanced Entry Calibration
5.0.2 Advanced Entry Calibration Advanced Entry Calibration is the alternate method for special-case media types. The procedure has two parts: 1) Using different sampling algorithms, displayed sensor readings have to be listed for each label and TOF value. 2) From this data, the best algorithm is chosen; then those values are manually entered for the ‘Paper’, ‘Gap’... - Page 76 Advanced Entry Calibration (continued) Step Operator Action Displayed Message Comment Press the You are entering to scroll to ‘Advanced Advanced Entry Entry’. Calibration. Press the key. Press the key to abort this procedure. Press the key. You are beginning the Advanced Entry Calibration.
- Page 77 Advanced Entry Calibration (continued) Step Operator Action Displayed Message Comment 11 Proceed according to Where ‘yyy’ is a your media type: numerical value representing the Die-cut stock: strip the Or, for reflective media: current sensor media from the backing reading: useful in and then reinsert it into locating the best the sensor;...
- Page 78 Advanced Entry Calibration (continued) Step Operator Action Displayed Message Comment 12 From the data collected in Both sensor Steps 10 and 11, where readings must both the sensor readings are be above 20. Or, for reflective media: above 20, subtract each Label Value from the corresponding TOF Value.
- Page 79 Advanced Entry Calibration (continued) Step Operator Action Displayed Message Comment 13 Using the key, Selection is select the Gain Number denoted with an determined in Step 12. ‘*’. Press the key to Or, for reflective media: select the setting. 14 Œ Place the media in the Where ‘yyy’...
- Page 80 Advanced Entry Calibration (continued) Step Operator Action Displayed Message Comment 16 Press the key. The selection will flash and Using the or the the display â key, set the heading will ‘Paper’ level to the value change to determined in the previous indicate the â...
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Page 81: Printhead Adjustments
5.1 Printhead Adjustments To ensure consistent print quality over a wide range of media types and dimensions, the printer is equipped with a Leveling Cam adjustment and a Burn Line adjustment. 5.1.1 Leveling Cam Adjustment When printing on less than full width media, use the Leveling Cam to adjust the right side of the Printhead Assembly for even pressure distribution. -
Page 82: Burn Line Adjustment
5.1.2 Burn Line Adjustment The Burn Line has been adjusted at the factory for strict compliance using 6.5- mil (.0065 inch) media, ensuring print quality across a majority of media types. In extreme cases, however, if media of a different thickness or rigidity is used (for example, heavy tag stock), print quality can change. -
Page 83: Printhead Replacement
5.2 Printhead Replacement þ Note: The printhead is fragile; use extreme care when handling and never use a sharp object on the surface. If you have any questions or concerns regarding this procedure, contact a qualified technician or Technical Support before proceeding. If the printhead must be replaced, Locating Pins eliminate the need for printhead alignment after the installation. -
Page 84: Maintenance Schedule
5.3 Maintenance Schedule The following list and table detail the recommended items, techniques and schedules to help you safely and effectively clean the printer. Isopropyl alcohol Cotton swabs A clean, lint-free cloth Soft-bristle brush Soapy water/mild detergent Compressed air For your safety and to avoid damaging the printer, turn ‘Off’ and unplug the printer before cleaning;... -
Page 85: Cleaning The Printhead
5.3.1 Cleaning the Printhead If print quality declines (symptoms include non-compliant bar codes, print dropouts, streaks; see Section 4.3.4), the typical cause is debris build-up on the printhead. Furthermore, when the build-up is not removed it may lead to element failure, greatly reducing the life of the printhead. -
Page 86: Cleaning The Platen Roller
5.3.2 Cleaning the Platen Roller A platen roller contaminated with grit, label adhesive, or ink can cause a decline in print quality and, in extreme cases, cause labels to stick and wrap around the roller. To clean the platen roller: Œ... -
Page 87: Cleaning Interior And Exterior Surfaces
5.3.3 Cleaning Interior and Exterior Surfaces Interior Surfaces: During operation, dust particles from the media build-up inside the printer. Then, as the media is pulled through the printer, the particles can become attached and cause voids on the printed labels. To prevent this, turn ‘Off’... -
Page 88: Updating From Ready Mode
5.4.1 Updating from Ready Mode Update Procedure for Application Version 2.091 or greater Step Displayed Message Operator Action Comment(s) Using the DOS As an example, this would be copy command entered as: (where ‘filename’ copy 4212tb 1.zs lpt1 is the program to be (Where ‘lpt1’... -
Page 89: Updating From Download Mode
5.4.2 Updating from Download Mode Required Update Procedure for Application Version 2.08 or earlier* Step Displayed Message Operator Action Comment(s) Press and hold the The Boot Loader version PAUSE and TEST is displayed. keys while turning þ Note: This information will vary with the printer ‘On’... -
Page 90: Possible Problems During An Update
5.4.3 Possible Problems during an Update The following is list of possible error messages when downloading: þ Note: If experiencing trouble when attempting to download the file to the printer, try the following alternate methods: 1) Use Download Mode (see Section 5.4.2). 2) Windows users –... -
Page 91: Boot Loader Program Updates
5.5 Boot Loader Program Updates The printer stores the Boot Loader Program in Flash memory on the Main PCB. A feature allows updates to this program via the printer’s interface port. Updates our web site. can be found at If power is lost while ‘Upgrading Software’ is displayed, the printer will become non-functional and must be returned to the factory for programming or the main logic board must be WARNING... -
Page 93: Problem Resolution
6.0 Problem Resolution Should a problem arise, the information in this section will help you resolve it. The following table lists problems that will not necessarily generate an error message. (For information on messages, see Section 6.1.) If you have questions, or if problems persist, contact a qualified technician or Technical Support. - Page 94 If experiencing this problem… Try this solution… Intellifont will not print: Intellifont format is Little/Big Endian specific. The printer uses Big Endian. Refer to your font supplier for information. Light print on the right side The Printhead Leveling Cam may be (facing the printer) of the incorrectly adjusted;...
- Page 95 If experiencing this problem… Try this solution… No power (all indicator lights Verify that the AC power cord connection are ‘Off”): has been made at both the outlet and the printer; also, ensure the power switch is ‘On’. Verify that the AC outlet is functioning, or try moving the printer to another AC circuit.
- Page 96 If experiencing this problem… Try this solution… Nothing happens when trying Ensure that the printer is at READY. to print using a software Observe the Front Panel, if the READY program: light does not flash as you send the format check the protocol and port settings between the printer and host.
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Page 97: Fault And Warning Messages
6.1 Fault and Warning Messages All printer functions are internally monitored. If a problem (Fault) or a potential problem (Warning) is detected, the Error Indicator (see Section 4.0.4) will be illuminated. A corresponding message will be displayed (if not within a branch of the menu system or in Quick Test Mode). - Page 98 Printer Fault Messages (continued) Displayed Message Description Possible Solution(s) The printer has Try cycling the printer power detected a Direct ‘Off’ and ‘On’. If the fault Memory Access does not clear, call for failure. service. Consistently low Press any key to continue. sensor readings Ensure that media was were detected.
- Page 99 Printer Fault Messages (continued) Displayed Message Description Possible Solution(s) The printer was Press the FEED key in an unable to complete attempt to clear the message. the Media If necessary, perform a media Calibration; or, the calibration or correct the printer was related fault condition.
- Page 100 Printer Fault Messages (continued) Displayed Message Description Possible Solution(s) Consistently high Press any key to continue. sensor readings Ensure that media was were detected. removed from the media sensor during the appropriate calibration steps; also ensure that no labels are stuck in the media sensor.
- Page 101 Printer Fault Messages (continued) Displayed Message Description Possible Solution(s) The printer could If media is moving: not find the TOF 1) Press the FEED key. It may mark within the be necessary to re-calibrate maximum label the printer; see Section 5.0. length setting or it found a TOF in an 2) The Media Sensor may be...
- Page 102 Warning Messages: Warning Messages are displayed for a period of five seconds. If multiple Warnings are detected, the display will reflect the highest priority message. Printer Warning Messages Displayed Message Description Action(s) The printer has Replace the printhead if the detected defective print quality becomes printhead elements.
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Page 103: Hex Dump Mode
6.2 Hex Dump Mode The Hex Dump Mode is a useful tool for diagnosing problems, including communication and DPL syntax errors, allowing a comparison of input strings (sent by host) to output data (received by printer). To decode this information, the Programmer’s Manual is an essential reference. -
Page 105: General Specifications
7.0 General Specifications Bar Codes (See the Programmer’s Manual for details. See Appendix B for samples.) Code 39, Interleaved 2 of 5, Code 128 (subsets A, B and C), Codabar, LOGMARS, UPC-A, UPC-E, UPC 2 & 5 digit addendums, EAN-8, EAN-13, EAN 2 &... -
Page 106: Environmental Requirements
Printing Specifications Printing Type: Direct Thermal or optional Thermal Transfer Print Speed: 2 – 8 IPS (51 – 203 mmps) 2461 2 – 8 IPS (51 – 203 mmps) 3481 2 – 4 IPS (51 – 102 mmps) 6441 Printhead Resolution: 203 DPI (8.0 dots/mm) 2461... -
Page 107: Media And Ribbon Requirements
Printing Specifications (continued) Print Length Range: .25” – 99” (6.4 mm – 2514.6 mm) 2461&3481 .25” – 55” (6.4 mm – 1397 mm) 6441 with an optional cutter: 1.25” – 99” (31.8 mm – 2514.6 mm) 2461&3481 1.25” – 55” (31.8 mm – 1397 mm) 6441 with an optional peel &... -
Page 108: Approved Media
Media and Ribbon Requirements (continued) Media Dimensions Designator Description Maximum Minimum label width 4.65 1.00 liner width 4.65 1.00 gap (or notch) between labels – .100 label length – .250 media thickness .0100 .0025 notch opening width .500 .200 distance from the media’s edge to the 2.250 .200 media sensor aperture (left justified) -
Page 109: Ascii Control Code Chart
Appendix A ASCII Control Code Chart Char Char Char Char Ctrl @ Ctrl A Ctrl B “ Ctrl C Ctrl D Ctrl E Ctrl F & Ctrl G ‘ Ctrl H Ctrl I Ctrl J Ctrl K Ctrl L Ctrl M Ctrl N Ctrl O Ctrl P... - Page 110 ASCII Control Code Chart (continued) Char Char Char Char Ç á Ó ü í ß é ó Ô â ú Ò ä ñ õ à Ñ Õ å ã µ ç ° Ã ê ¿ è ® Ú è Û ï...
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Page 111: Available Fonts And Bar Codes
Appendix B Available Fonts and Bar Codes All character fonts and bar codes available with the printer are described in this section. Each font and bar code has a name associated with it for use in programming. Human-readable fonts have numeric names, while bar code fonts have alpha names. - Page 112 The table below lists the font sizes; the numbers indicate the number of dots. Font Height Width Spacing Font 0: 96-character alphanumeric, Font 1: 145-character upper and upper and lower case. lower case alphanumeric with descenders and ascenders. Font 2: 138-character alphanumeric, Font 3: 62-character alphanumeric, upper and lower case.
- Page 113 Font 4: 62-character alphanumeric, Font 5: 62-character alphanumeric, uppercase. uppercase. Font 6: 62-character alphanumeric, uppercase.
- Page 114 Font 7: OCR-A, size I. Font 8: OCR-B, size III. Font 9: Internal Triumvirate font. The number in the bar code height field sets the point sizes. Larger point sizes can be obtained by increasing the height and width multipliers.
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Page 115: Bar Code Summary Data
Bar Code Summary Data Bar Code fonts have alpha names (left column in the table below). Uppercase alpha names will print barcodes with human-readable interpretations. Lowercase alpha names will print barcodes only. The table is followed by visual samples. Valid ASCII Characters, Code Type Length Checksum... - Page 116 Bar Code A: Code 3 of 9 Bar Code B: UPC-A Bar Code D: Interleaved 2 of 5 Bar Code C: UPC-E Bar Code E: Code 128 Bar Code F: EAN-13 Bar Code H: Health Industry Bar Code (HBIC) Bar Code G: EAN-8 Bar Code I: Codabar Bar Code J: Interleaved 2 of 5 w/modulo 10 checksum...
- Page 117 Bar Code K: Plessey Bar Code L: Interleaved 2 of 5 w/modulo 10 checksum and shipping bearer bars Bar Code M: 2 Digit UPC addendum Bar Code N: 5 Digit UPC addendum Bar Code p: Postnet Bar Code O: Code 93 Bar Code Q: UCC/EAN Code 128 Bar Code R: UCC/EAN Code 128 KMART NON EDI...
- Page 118 Bar Code T: Telepen Bar Code S: UCC/EAN Code 128 Random Weight Bar Code v: FIM Bar Code u: UPS MaxiCode Bar Code WG: USD-8 Bar Code z: PDF-417 Bar Code W1c: DataMatrix Bar Code W1d: QR Code Bar Code W1z: MicroPDF417 Bar Code W1f: Aztec...
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Page 119: Appendix C Module Assignments
256 KB Main PCB Flash – user addressable for graphics, fonts, and label formats (unavailable on the 2461 model). 64 KB Main PCB Flash – reserved for EFIGS 4 MB Optional Flash Card – reserved for ILPC *When power is removed from the printer, stored data will be lost. -
Page 120: Available Speeds And Default Settings
Available Speeds and Default Settings Printer Speed Ranges and Defaults* Speed Range Default Setting Model MMPS MMPS 2461 Print 51 – 203 Feed 51 – 203 Reverse 51 – 102 3481 Print 51 – 203 Feed 2-10 51 – 254 Reverse 51 –... -
Page 121: Gpio Port Description
Appendix D GPIO Port Description With the optional GPIO PCB, the printer can easily be programmed to interface with most applicator devices. The GPIO functions are enabled and configured using the menu system of the printer (see Section 4.1.4). These parameters are stored in non-volatile memory and saved for subsequent power-ups. - Page 122 GPIO Pin Configuration (as viewed from the rear of the printer) External Start of Print Control Connections for an external Start of Print control can be made (1) directly to Pin 8 using a TTL- level input or (2) with an interface circuit similar to the one shown right.
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Page 123: Menu System Multi-Language Support
Appendix E Menu System Multi-Language Support This printer provides the user with the ability to download new menu system languages and/or replace the provided translations. A Microsoft Excel Spreadsheet defines the menu dictionary – the user adds a new language column or modifies an existing column in the spreadsheet, clicks on the ‘Generate DPL file(s)’... - Page 124 Creating a Menu Language: Œ Invoke Excel and open the gemmsglst.xls file. Excel opens the file and the following screen appears. • Click the “Enable Macro” box and the following appears:...
- Page 125 Ž Click On Column J and enter your new language, or modify an existing one. Tips: A) Message Size – When entering new messages, reference the ‘MAX’ column: this is the maximum number of characters allowed for this field. Warnings are displayed when the number of characters is exceeded or when trying to modify the MAX value.
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Page 126: Advance File Handling Information
‘ Download the generated files to the printer – one method is the DOS copy command: copy small.ls lpt1: /b ’ Reset the printer by pressing and holding the CANCEL key for approximately four seconds. “ Verify the operation by printing a Configuration Label (see Section 4.3.2). The new font selection will be printed on the label under SYSTEM INFORMATION / OPTIONAL LANGUAGES or select the new language in the SYSTEM SETTINGS / MENU LANGUAGE in the printer’s menu. - Page 127 Ÿ To restore the factory generated EFIGS image, download the file *832296.01A to the printer. This file is located on our web site. The letter at the end of the file name (e.g., A) specifies the revision. Ÿ Downloading the same language twice will automatically delete the first occurrence, but will not free the memory space.
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Page 129: Saving A Configuration File
Appendix F Saving a Configuration File With application version 5.01, the printer can save and restore complete printer settings, including media calibration parameters, as internal Configuration Files. Here are the highlights and restrictions of this feature: Configuration files eliminate the need to repeat the manual steps of a special printer setup, making future changeovers faster and easier. - Page 130 To save a manually entered setup (for example, an application that required an Advanced Entry Calibration before beginning) as a configuration file using the front panel: Step Displayed Message Operator Action Comment(s) You are entering Press the key. ‘Menu Mode’. Use the key can to scroll to ‘System...
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Page 131: Warranty Information
Bradyprinter Models 2461 and 3481 Printer Brady warrants to Purchaser that under normal use and service, the 2461, 3481 and 6441 Printers, (with the exception of the thermal printhead) purchased hereunder shall be free from defects in material and workmanship for a period of (365) days from the date of shipment by Brady. - Page 132 (1,000,000) linear inches of use, whichever comes first, for the 2461, 3481 or 6441 thermal printhead, platen roller, and belts. This one year (365 days) warranty is valid only if a Brady - approved thermal label media is used, as defined in the then current list of approved thermal/thermal transfer media, a copy of which is available from Brady.
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Page 133: Limitation Of Liability
In no event shall Brady be liable to the purchaser for any damages resulting from or related to any failure or delay of Brady in the delivery or installation of the computer hardware, supplies or software or in the performance of any services. -
Page 135: Glossary
Glossary alphanumeric Consisting of alphabetic, numeric, punctuation and other symbols. backing material The silicon-coated paper carrier material to which labels with adhesive backing are affixed. Also referred to as “liner”. bar code A representation of alphanumeric information in a pattern of machine-readable marks. - Page 136 defaults The functional setting values returned following a factory reset of the printer. diagnostics Programs used to locate and diagnose hardware problems. die-cut media Media that has been cut into a pattern using a press, where the excess paper is removed leaving individual labels, with gaps between them, attached to a backing material.
- Page 137 label A paper or synthetic printing material, typically with a pressure sensitive adhesive backing. label length The distance from the top of the label to the bottom of the label as it exits the printer. label repeat The distance from the top of one label to the top of the next label.
- Page 138 reverse speed The backward rate of media motion into the printer during tear-off, peel and present and cutting operations for positioning the label at the start of print position. ribbon An extruded polyester tape with several layers of material, one of which is ink-like, used to produce an image on the label.
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Page 139: Index
Index download mode, 77, 79, 80 DPI, 44, 45, 96, 109, 126 DPL, 33, 41, 44, 45, 52, 93, 126 alphanumeric, 125 application program, 77 ASCII, 93, 99 - 101, 105 EFIGS, 2, 46, 77, 109, 113 - 117, 126 emulation, 44 - 46 bar code, 84, 86, 95, 105 - 108, 125 boot loader, 79 - 81, 125... - Page 140 media ready mode, 27, 28, 30, 77, 78, 93 continuous, 17, 20, 34, 97, 125 reflective mark. See Media Black Mark backing material, 18, 20, 21, 23 - 25, registration, 127 61, 64, 97, 98, 125, 126 resetting, 12, 27, 31, 32, 39, 40, 55, 89, black mark, 17, 61, 63, 67, 89, 98, 127, 128 reverse speed, 35, 52, 110, 128...
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