Problems With Application Software; Error Messages; Alarm Indication During Post - NEC HX4500 User Manual

Problems with Application Software

If you have problems with application software, perform the following.
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Verify that the software is properly configured for the system. Refer to
the software installation and operation documentation for instructions on
setting up and using the software.
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Verify a different copy of the software to see if the problem is with the
copy you are using.
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Make sure all cables are installed correctly.
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Verify that the system I/O board jumpers are set correctly. See Chapter 3,
"Configuring Your System," for jumper settings.
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If other software runs correctly on the system, contact your vendor about
the failing software.
If the problem persists, contact the software vendor's customer service
representative for assistance.

Error Messages

The server status is displayed in 16 digits of alphanumeric characters on the
liquid crystal display (LCD) on the front of the server. Use this indication
together with the status LED indications to solve problems that may occur while
using your system.
Note:
your service representative. An alarm indication is useful
when maintaining the server.

Alarm Indication during POST

Each time you turn on the system, POST runs automatically. During POST, the
test that is being executed is displayed on the LCD. If the same code has been
displayed for more than 5 minutes, an occurrence of fatal error is assumed.
Record the code displayed on LCD, then contact your service representative.
When an alarm that restricts operation (such as degradation function) or that can
be recovered by re-setup has occurred, an error code is displayed on the LCD.
(An error message is also displayed on the display unit.)
Table 5-1 lists the error codes and messages you may see during POST.
5-10 Problem Solving
Record the indication of LCD before contacting