Problems With Application Software; Bootable Cd-Rom Is Not Detected; Problems With The Network - NEC EXPRESS5800/120Ed User Manual

Problems with Application Software

If you have problems with application software, perform the following:
!
Verify that the software is properly configured for the system. Refer to the software
installation and operation documentation for instructions on setting up and using the
software.
!
Verify a different copy of the software to see if the problem is with the copy that you
are using.
!
Make sure all cables are installed correctly.
!
Verify that the system board jumpers are set correctly. Refer to the "Configuring
Your System" chapter for jumper settings.
!
If other software runs correctly on the system, contact your vendor about the failing
software.
If the problem persists, contact the software vendor's customer service representative
for assistance.

Bootable CD-ROM Is Not Detected

Check the following:
!
Is the BIOS set to allow the CD-ROM to be the second bootable device? Check your
BIOS Setup (F2) configuration.

Problems with the Network

Diagnostics pass, but the connection fails:
!
Make sure the network cable is securely attached. ACT/Link activity LED located on
the front panel should be blinking if there is activity between the system and the
network.
The controller stopped working when an add-in adapter was installed:
!
Make sure the cable is connected to the port from the onboard network controller.
!
Make sure the other adapter supports shared interrupts. Also, make sure your
operating system supports shared interrupts; OS/2 does not.
!
Try reseating the add-in adapter.
The add-in adapter stopped working without apparent cause.
!
Try reseating the adapter first; then try a different slot if necessary.
!
The network driver files may be corrupt or deleted. Delete and then reinstall the
drivers.
!
Run the diagnostics.
5-12 Problem Solving