Internet Fax Reception - Konica Minolta bizhub 160 Service Manual

4. Malfunctions/Warning
4.4.3

Internet Fax Reception

No. Condition
Reception is not pos-
sible.
1
The data is received,
but not printed.
2
The same document
is received many
3 times.
An interruption in the
reception was speci-
4
fied, but the reception
was not interrupted.
12
Cause
The connections are incor-
rect.
The setting to not automati-
cally check for new e-mail
messages has been speci-
fied.
The settings necessary for
the device are not registered.
The same POP3 user name
is being used by a different e-
mail application or another
user.
The LAN cable is damaged.
An e-mail message with data
of an incompatible format
attached or with no data was
received.
The memory is full.
Since the size of the mail is
too large, the connection with
the server times out while the
data is being received.
It takes some time to interrupt
an Internet fax reception.
Field Service Ver. 1.0 Apr. 2005
Action
Check the LED indicator on the hub,
and check the connections.
Specify a time interval for automatically
checking for new e-mail messages.
Receive manually.
Specify the necessary network settings.
Do not use the same POP3 user name
that is used by a different e-mail appli-
cation.
Replace the LAN cable.
Ask the sender to send a TIFF-F file or
text.
Print saved documents and reduce the
amount of memory that is used, and
then ask the sender to send the data
again.
Specify that the data be kept on the
computer, and delete the corresponding
e-mail messages from the server.
Ask the sender to try sending e-mail
messages of smaller sizes.
Wait until the transmission is inter-
rupted.