Solving Problems; Paper Feeding Problems - Dell 1815dn Multifunction Mono Laser Printer User Manual

No Cartridge
Load Cartridge
No Paper
Add Paper
No such job
One Page is
Too Large
Over Heat
Call Service
Open Heat Error
Call Service
Paper Jam 0
Open Front Door
Paper Jam 1
Cartridge Area
Power Failure
Data Lost
Printer Error
Cycle Power
Ready-toner 0%
TONER EMPTY
Ready-toner 7%
TONER LOW
Scanner locked
Unlock scanner
Self
Diagnostic
Send Error
(AUTH)
Send Error
(DNS)
Send Error
(POP3)
Send Error
(SMTP)
Send Error
(Wrong Config)
Waiting Redial

Solving Problems

The following chart lists some conditions that may occur and the recommended solutions. Follow the suggested solutions until the problem is corrected. If the
problem persists, contact Dell.

Paper Feeding Problems

The toner cartridge is not installed.
The paper in the paper tray has run out.
You are performing an Add/Cancel operation, but there
are no jobs waiting.
Sigle page data exceeds the configured mail size.
There is a problem in the fuser unit.
There is a problem in the fuser unit.
Paper has jammed in the feeding area of the paper tray.
Paper has jammed in the fuser area.
The power has been turned off and then on and the
printer's memory has not been saved.
A problem has occurred in the Laser Scanning Unit (LSU). Unplug the power cord and plug it back in. If the problem
The toner cartridge is empty.
The toner cartridge is almost empty.
The scanner module is locked.
The engin in your printer is checking some problems
detected.
There is a problem in SMTP authentication.
There is a problem in DNS.
There is a problem in POP3.
There is a problem in SMTP.
There is a problem on the network interface card.
The machine is waiting for the programmed interval to
automatically redial.
Install the toner cartridge. See "Installing the Toner
Cartridge".
Load paper in the paper tray. See
Check the display to see if there are any scheduled jobs.
The display should indicate if any scheduled jobs are in
Standby mode, for example, Delay Fax.
Reduce the resolution and try again.
Unplug the power cord and plug it back in. If the problem
persists, call for service.
Unplug the power cord and plug it back in. If the problem
persists, call for service.
Clear the jam. See "Paper Feed Jam (tray 1)"
Feed Jam (optional tray 2)".
Clear the jam. See "Fuser Area Jam".
The printer's memory was not saved due to a power
failure. The job will need to be started over.
persists, call for service.
Replace the toner cartridge with a new one. See
"Replacing the Toner Cartridge".
Take out the toner cartridge and thoroughly shake it. By
doing this, you can temporarily reestablish printing
operations.
OR
Replace the toner cartridge with a new one for the best
print quality. See "Replacing the Toner
Unlock the scanner and press Start (
Please wait a few minutes.
Configure the authentication setting.
Configure the DNS setting.
Configure the POP3 setting.
Change to the available server.
Configure your network interface card correctly.
Please wait a few minutes.
"Loading Paper".
or "Paper
Cartridge".
).