Printing Problems - Dell 1815dn Multifunction Mono Laser Printer User Manual

Condition
Paper is jammed during printing.
Paper sticks together.
Multiple sheets of paper do not feed.
Paper does not feed into the printer.
The paper keeps jamming.
Transparencies stick together in the
paper exit.
Envelopes skew or fail to feed
correctly.

Printing Problems

Condition
The printer does not print.
The printer selects print materials
from the wrong paper source.
A print job is extremely slow.
Half the page is blank.
The printer prints, but the text is
wrong, garbled, or incomplete.
Suggested solutions
Clear the paper jam. See "Clearing Jams in the Paper
• Ensure that there is not too much paper in the paper tray. The paper tray can hold up to 250 sheets of paper,
depending on the thickness of your paper.
• Make sure that you are using the correct type of paper. See
• Remove paper from the paper tray and flex or fan the paper.
• Humid conditions may cause some paper to stick together.
• Different types of paper may be stacked in the paper tray. Load paper of only one type, size and weight.
• If multiple sheets have caused a paper jam, clear the paper jam. See
• Remove any obstructions from inside the printer. See
• Paper has not been loaded correctly. Remove paper from the tray and reload it correctly.
• There is too much paper in the paper tray. Remove excess paper from the tray.
• The paper is too thick. Use only paper that meets the specifications required by the printer. See
Specifications".
• Make sure that the correct paper size is selected. See
• An incorrect type of paper is being used. Use only paper that meets the specifications required by the printer. See
"Paper Specifications".
• There may be debris inside the printer. Open the front cover and remove the debris.
Use only the transparencies specifically designed for a laser printer. Remove each transparency as it exits from the
printer.
Ensure that the paper guides are against both sides of the envelopes.
Possible cause
The printer is not receiving power.
The printer is not selected as the default printer.
Check the printer for the following:
The connection cable between the computer and the
printer is not connected properly.
The connection cable between the computer and the
printer is defective.
The printer may be configured incorrectly.
The printer driver may be incorrectly installed.
The printer is malfunctioning.
The paper source selection in the printer properties may
be incorrect.
The job may be very complex.
If you are using Windows 98/Me, the Spooling Setting
may be set incorrectly.
The page orientation setting may be incorrect.
The paper size and the paper size settings do not
match.
The printer cable is loose or defective.
Paths".
"Paper Specifications".
"Clearing Jams in the Paper
"Cleaning the Interior".
"Setting the Paper Size".
Suggested solutions
Check the power cord connections. Check the power
switch and the power source.
Select Dell Laser MFP 1815 as your default printer in
your Windows.
Click the Start button Settings
the Dell Laser MFP 1815 printer icon and select Set as
Default Printer.
• The front or rear cover is not closed.
• Paper is jammed.
• No paper is loaded.
• The toner cartridge is not installed.
If a printer system error occurs, contact your service
representative.
Disconnect the printer cable and reconnect it.
If possible, attach the cable to another computer that is
working properly and print a job. You can also try using a
different printer cable.
Check the printer properties to ensure that all of the print
settings are correct.
Remove the printer driver and then reinstall it; see
"Uninstalling Software" and "Installing Software in
Windows" respectively.
Check the display message on the operator panel to see if
the printer is indicating a system error.
For many software applications, the paper source
selection is found under the Paper tab within the printer
properties. Select the correct paper source. See
Tab".
Reduce the complexity of the page or try adjusting the
print quality settings.
The maximum print speed of your printer is 27 PPM for
Letter-sized paper.
Click the Start button Settings
the Dell Laser MFP 1815 printer icon, click Properties
Details Spool Settings. Select the desired spool
setting.
Change the page orientation in your application. See
"Layout Tab".
Ensure that the paper size in the printer driver settings
matches the paper in the tray.
Disconnect the printer cable and reconnect. Try a print job
that you have already printed successfully. If possible,
attach the cable and the printer to another computer and
Paths".
"Paper
Printers. Right-click
"Paper
Printers. Right-click