Additional Help - Avaya IP Office User Manual

Introduction: Forgotten Passwords

1.6 Additional Help

The following methods can be used to access help:
Viewing Help
Clicking the Help button allows you to access this document as embedded help from IP Office Customer Call
Reporter. The help will open in a separate browser window. Help is supported in English, Italian and Brazilian Portuguese.
For IP Office Customer Call Reporter running in any other languages, the help will appear in English.
Popup Help Tooltips
For each of the different possible statistics, popup tooltip help is provided. To access this place the cursor over the
statistic name (the cursor should change to a hand icon). After a short delay the popup help will appear. Help is
supported in English, Italian and Brazilian Portuguese. For IP Office IP Office Customer Call Reporterrunning in any
other languages, the help will appear in English.
· The use of help tooltips is enabled or disabled through the Help Tooltips Enabled within the Supervisor account
settings .
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Statistic Help
In addition to the popup help above, more detailed help on each statistic is available. Click on the statistic name at the
top of the column and select Help from the menu that appears.
Additional Information
Additional help and information on IP Office Customer Call Reporter and IP Office can also be found at the Avaya support
web site (http://support.avaya.com) and the IP Office Knowledge Base web site (http://marketingtools.avaya.com/
knowledgebase).
CCR 1.0 User Guide Page 17
IP Office 15-601130 Issue 1k (22 May 2009)