Voice Mail; Introduction - Avaya

EC500 User Manual

Voice mail

Introduction

Unanswered office calls are usually routed to your corporate voice mail after a
predetermined number of rings. If your cellular service provider offers voice mail,
you can use EC500 to default unanswered calls to your preferred voice mail
system. This requires that you work with your system administrator to set the
number of rings before answering so your preferred voice mail system (corporate
or cellular) picks up unanswered calls before the other system.
Your system administrator may have discussed your voice mail system of choice
with you when setting up your EC500 profile. If you are not sure which voice mail
system answers your EC500 calls, or if you want to change your current system of
choice, contact your system administrator.
NOTE:
Be aware that an unanswered call could sometimes result in a message in
either system's voice mailbox.
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Issue 4 May 2003