ATN ODIN Operator's Manual page 12

PRODUCT WARRANTY REGISTRATION
In order to validate the warranty on your product, ATN must receive a
completed Product Warranty Registration Card for each unit or complete
warranty registration on our website at www.atncorp.com. Please com-
plete the included form and immediately mail it to our Service Center: ATN
Corporation, 1341 San Mateo Avenue, South San Francisco, CA 94080.
OBTAINING WARRANTY SERVICE
To obtain warranty service on your unit, End-user must notify ATN ser-
vice department by calling 800-910-2862 or 650-989-5100 or via e-mail
service@atncorp.com to receive a Return Merchandise Authorization
number (RMA). When returning please take or send the product, postage
paid, with a copy of your sales receipt to our service center, ATN Corpora-
tion at the address noted above. All merchandise must be fully insured
with the correct postage; ATN will not be responsible for improper post-
age or, missing or damaged merchandise during shipment. When sending
product back, please clearly mark the RMA# on the outside of the ship-
ping box. Please include a letter that indicates your RMA#, Name, Return
Address, reason for service return, Contact information such as valid tele-
phone numbers and/or e-mail address and proof of purchases that will help
us to establish the valid start date of the warranty. Product merchandise
returns that do not have an RMA listed may be refused or a signifi-
cant delay in processing may occur. Estimated Warranty service time is
10-20 business days. End-user/customer is responsible for postage to
ATN for warranty service. ATN will cover return postage/shipping after
warranty repair to end-user/customer only if product is covered by afore-
mentioned warranty. ATN will return product after warranty service by do-
mestic UPS ground and/or domestic mail. Any other requested, required
or international shipping method the postage/shipping fee will be the re-
sponsibility of the end-user/customer.
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