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IPedge
Actions
System/PBX
Command
150
This action can be used to send appropriate OAI commands to the PBX to
perform functions. For example, you could have an action that sets your DND
message to "UNAVAILABLE" using the following: N 16. You could then set
this action to run each time you shutdown your phone.
System/PBX Command – Select from the list of available commands and
•
edit the variable values (shown in quotation marks) as needed. The
commands available are as follows:
ANSWER
CONFERENCE
DIALxxxxx
HANGUP
HOLD
MODIFYCALL
"Field", "Value
TRANSFER
Recording Option
RECORD
RECORDBKMAKR
"Text
RECORDSTOP
ACD Option
ACD HELP
ACD PU
SET WORKUNITS
TOSHIBA
Where xxxxx – is the number to be dialed. Digits
0~9,*,#. A ',' is a pause and '!' is a hook-flash..
Parenthesis, semi-colons, dashes, and spaces are
ignored, thus (480) 496-9040 can be entered.
Recommend using Modify Call Information or
Attach Acct Code action.
Recommend using Transfer Call action.
When Recording is active on Call Manager.
Substitute your bookmark text for "Text"
When ACD is available on some PBXs.
IPedge UG
11/11
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