Registering FortiGate units
Registering the FortiGate unit
130
Before registering a FortiGate unit, you require the following information:
•
Your contact information including:
•
First and last name
•
Company name
•
Email address (Your Fortinet support login user name and password will be
sent to this email address.)
•
Address
•
Contact phone number
•
A security question and an answer to the security question.
This information is used for password recovery. The security question should be a
simple question that only you know the answer to. The answer should not be easy
to guess.
•
The product model and serial number for each FortiGate unit that you want to
register.
The serial number is located on a label on the bottom of the FortiGate unit.
You can view the Serial number from the web-based manager by going to
System > Status.
The serial number is also available from the CLI using the get system status
command.
•
FortiCare Support Contract numbers, if you purchased FortiCare Support
Contracts for the FortiGate units that you want to register.
To register one or more FortiGate units
1
Go to System > Update > Support.
2
Enter your contact information on the product registration form.
Figure 27: Registering a FortiGate unit (contact information and security question)
3
Provide a security question and an answer to the security question.
Virus and attack definitions updates and registration
Fortinet Inc.
Need help?
Do you have a question about the FortiGate FortiGate-800 and is the answer not in the manual?