Service Checklist - Diagnosis Guide - SOLE F63 Owner's Manual

Before contacting your dealer for aid, please review the following information. It may save you
both time and expense. This list includes common problems that may not be covered under the
treadmill's warranty.
PROBLEM SOLUTION/CAUSE
Display does not light
Tread-belt does not stay centered
Treadmill belt hesitates when walked/run on
Motor is not responsive after pressing start
Treadmill will only achieve approximately
7 mph but shows higher speed on display
Tread-belt stops quickly/suddenly when
tether cord is pulled
Treadmill trips on board 15 amp circuit
Computer shuts off when console is
touched (on a cold day) while walking/running
1) Tether cord not in position.
2) Circuit breaker on front grill tripped. Push circuit breaker in
until it locks.
3) Plug is disconnected. Make sure plug is firmly pushed into
AC household wall outlet.
4) Household circuit breaker may be tripped.
5) Treadmill defect. Contact your SOLE dealer.
The user may be walking while favoring or putting more weight
on either the left or right foot. If this walking pattern is natural,
track the belt slightly off-center to the side opposite from the belt
movement. See General Maintenance section on Tread-belt
Tension. Adjust as necessary.
1) If the belt moves, but stops after a short time and the
display shows "LS", run calibration.
2) If you press start and the belt never moves, then the display
shows LS, contact service.
This indicates motor should be receiving power to
operate. Low AC voltage to treadmill. Do not use an extension
cord. If an extension cord is required it should be as short as
possible and heavy duty 16 gauge minimum. Low household
voltage. Contact an electrician or your SOLE dealer. A
minimum of 110 volt AC current is required.
High belt/deck friction. See General Maintenance
section on lubrication.
High belt/deck friction. See General Maintenance
Treadmill may not be grounded. Static electricity is "crashing"
the computer. Refer to Grounding Instructions on page 4.
House circuit breaker trips, but not the
treadmill circuit breaker.
Need to replace the house breaker with a "High
In-rush current" type breaker (see page 4 for details)
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