Transferring Calls - Aastra 57i IP Phone User Manual

Transferring Calls

Blind Transfer
A blind transfer is when you transfer a call directly to another extension
without consulting with the person receiving the call. To do this, simply
complete the transfer immediately after you have entered the number. The
call goes directly to the extension or outside line you transferred to. If the
party you are transferring the call to does not answer, the transferred call
rings back to your extension.
Consultative Transfer
You also have the option to consult with the person you are transferring
the call to, before you complete the transfer. To do this, simply remain on
the line until the receiving party answers the call. After consulting with the
receiving party, you can either complete the transfer or cancel the transfer
to go back to the original call.
IP Phone UI
When you lift the handset on the phone, the Transfer key displays on the
bottom set of softkeys by default. Use this key to transfer calls
Use the following procedure to transfer a call to another extension. Use the
following illustration as a reference.
76 Model 57i IP Phone User Guide
Services Icom
Dir
Callers
John Smith
L1
>
Dial
Conf
Xfer
Transfer Key
when handset is
lifted