Aastra 57i IP Phone User Manual
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Aastra 57i IP Phone User Manual

Aastra 57i IP Phone User Manual

Aastra telecom user guide telephone 57i ip phone
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57i IP Phone
User Guide
Release 2.0
41-001201-00
Rev 01

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Summary of Contents for Aastra 57i IP Phone

  • Page 1 57i IP Phone User Guide Release 2.0 41-001201-00 Rev 01...
  • Page 2 Aastra Telecom will not accept liability for any damages and/or long distance charges, which result from unauthorized and/or unlawful use. While every effort has been made to ensure accuracy, Aastra Telecom will not be liable for technical or editorial errors or omissions contained within this documentation.

  • Page 3: Software License Agreement

    Software License Agreement Aastra Telecom Inc., hereinafter known as "Seller", grants to Customer a personal, worldwide, non-transferable, non-sublicenseable and non-exclu- sive, restricted use license to use Software in object form solely with the Equipment for which the Software was intended. This Product may inte- grate programs, licensed to Aastra by third party Suppliers, for distribution under the terms of this agreement.

  • Page 5: Table Of Contents

    Table of Contents Software License Agreement... iii About this Guide ... 1 Documentation... 1 Introduction ... 2 Phone Features ...2 Requirements ...2 Installation and Setup...2 Getting Started ... 3 Plugging in and Starting the Phone ...3 Network Connected/Network Disconnected ...7 Idle Screen ...8 Phone Options via the IP Phone UI ...12 References ...13...
  • Page 6 Table of Contents Making Calls ... 66 Dialing a Number...66 Pre-dialing a Number...66 Using Handsfree Speakerphone... 67 Using a Headset ... 67 Intercom ...69 Redial...71 Mute...72 Receiving Calls ... 73 Answering an Incoming Call ...73 Sending an Incoming Call to Voicemail...73 Handling Calls ...
  • Page 7 Table of Contents Limited Warranty... 125 Appendix A - Time Zone Codes... A-1...

  • Page 9: About This Guide

    This Installation Guide is included with the telephone. • Aastra 57i IP Phone User Guide – Describes the most commonly used features and functions for an end user. • Aastra 53i, 55i, 57i, and 57i CT IP Phone Administration Guide –...

  • Page 10: Introduction

    • Set paging* Availability of feature dependant on your phone system or service provider. Requirements The 57i IP Phone requires the following environment: • SIP-based IP PBX system or network installed and running with a SIP account created for the 57i phone.

  • Page 11: Getting Started

    The 57i automatically begins the start up sequence as soon as it is connected. The phone goes through this process the first time you plug in your phone and every time you restart your phone. The phone displays the following startup screens. Checking for Firmware... Model 57i IP Phone User Guide...
  • Page 12 Important! Do not unplug or remove power to the phone while it is checking or installing firmware and configuration information. Model 57i IP Phone User Guide DHCP: waiting for IP... Updating configuration...
  • Page 13 If language packs were loaded to your phone by your system administrator, the following screen displays during startup. When the configuration update is complete, the phone displays the following screens and then displays the Idle screen.. Downloading Language Packs Network Model 57i IP Phone User Guide...
  • Page 14 Done Services Icom Callers John Smith Sat Jan 1 12:18am Idle Screen Model 57i IP Phone User Guide...

  • Page 15: Network Connected/Network Disconnected

    Registrar. For more information about registering your phone, see your system administrator. Services Icom Callers John Smith Network Connected Sat Jan 1 12:18am Services Icom Callers John Smith Network Disconnected Sat Jan 1 12:18am Model 57i IP Phone User Guide...

  • Page 16: Idle Screen

    When you lift the handset, the screen displays the default bottom softkeys • Dial • Conference • Transfer. You can configure the 6 top softkeys and the 6 bottom softkeys as required. Model 57i IP Phone User Guide Services Icom Callers John Smith...

  • Page 17: Do Not Disturb

    Speedial Softkeys page page 74. page 81. Services Icom More Callers John Smith Sat Jan 1 12:18am Home Idle Screen Support More John Smith Sat Jan 1 12:18am Home Idle Screen Model 57i IP Phone User Guide "Do Not Disturb" Softkey...
  • Page 18 A More softkey also displays at the bottom right of the screen if you have configured softkeys other than the default softkeys. 10 Model 57i IP Phone User Guide displays on the Idle State screen only if you have Services...
  • Page 19 The top set of 6 softkeys allow you to configure up to 10 functions. Services Icom Callers John Smith > Dial Conf Xfer More After Handset Pickup Model 57i IP Phone User Guide Services Icom Callers John Smith > Home More After Pressing "More"...

  • Page 20: Phone Options Via The Ip Phone Ui

    Phone Options via the IP Phone UI You can access specific options for the 57i IP phone using the phone’s user interface (UI) via the keypad. Pressing the Option button a list of configurable options. These options allow you to customize your phone settings.

  • Page 21: References

    For more information about administrator options, contact your system administrator. on the phone to enter the options list. to scroll through the list, or press button, or press the digit number of the button, or the Model 57i IP Phone User Guide button at any time...

  • Page 22: Phone Options Via The Aastra Web Ui

    Phone Status and press Show. 3. Use to scroll to Network Status and press Show. 4. Press IP Addr. 14 Model 57i IP Phone User Guide Options List 8.Call Forward 9.Network 10.SIP Settings 11.Phone Status...
  • Page 23 “Security Alert” window. This process redirects HTTP to use HTTPS for a more secure connection.. 2. Click YES to accept the certificate 3. At the prompt, enter your username and password and click IP Address of Phone 192.168.0.100 Done Model 57i IP Phone User Guide...
  • Page 24 (with 536EM) or 60 softkeys (with 560EM) if an expansion module is attached to the phone. If no expansion module is attached, the following message displays: "No expansion modules are currently attached". 16 Model 57i IP Phone User Guide...
  • Page 25 - Call Forward - Allows you to set a phone number destination for where you want calls forwarded. Call forward can be configured using a specific mode (off, all, busy, no answer, busy no answer) on a global or per-line basis. Model 57i IP Phone User Guide...

  • Page 26: User Password

    5. Re-enter the new user password and press A message, "Password Changed" displays on the screen. Aastra Web UI 1. Click on Operation->User Password. 18 Model 57i IP Phone User Guide you will need to: use that new password to log into the Aastra Web UI.
  • Page 27 Note: By default, the user name is “user” (all lowercase) and the password field is left blank. 3. In the "New Password" field, enter the new user password. 4. In the "Password Confirm" field, enter the new user password again. 5. Click to save your changes. Model 57i IP Phone User Guide...

  • Page 28: Using Your Phone

    The following table identifies the keys on the key panel of your 57i IP phone that you can use for handling calls. Keys 20 Model 57i IP Phone User Guide Key Description Goodbye key - Ends an active call. The Goodbye key also exits an open list, such as the Options List, without saving changes.
  • Page 29 Keys Key Description Line/Call Appearance key - Connects you to a line or call. The Aastra 57i IP phone supports up to 4 line keys. Handsfree key - Activates Handsfree for making and receiving calls without lifting the handset. When the audio mode option is set, this key is used to switch between a headset and the handsfree speakerphone.
  • Page 30 Keys 22 Model 57i IP Phone User Guide Key Description Softkeys - 12 softkeys on the 57i IP Phone. - 6 Top Keys: programmable static softkeys (up to 10 programmable functions) - 6 Bottom Keys: programmable state-based softkeys (up to 20 programmable functions) These keys also perform as follows: •...

  • Page 31: Multiple Line And Call Appearances

    (Connected, Ring, Hold etc.) and the timer specific to that call. Line/Call Line/Call Appearance Status Idle line or no call activity Ringing Connected Hold ) to scroll left and right to the different call Model 57i IP Phone User Guide...

  • Page 32: Softkeys

    Note: The softkey functions outlined in this section represent the default arrange- ment of softkeys on the 57i IP phone. Only the bottom softkeys are state- based. The 57i default softkeys are shown in the following illustration.

  • Page 33: Softkey Functions

    Indicates the softkey is set to be used as a pickup key to pick up a parked call. Indicates the softkey is set to be used as a “last call return” key. Model 57i IP Phone User Guide...

  • Page 34: State-Based Softkeys (Bottom Keys Only)

    Callers List idle, connected, incoming, outgoing, busy Intercom idle, connected, incoming, outgoing, busy 26 Model 57i IP Phone User Guide Indicates the softkey is set to be used as the Services key. Indicates the softkey is set for accessing the Callers List.
  • Page 35 Type: speeddial Label: Voicemail Value *89 State: outgoing then softkey 12 appears in position 1 if no other softkeys are set. A softkey type of "empty" does not display on the idle screen at all. Model 57i IP Phone User Guide...

  • Page 36: Softkeys As Line/Call Appearances

    Icon Idle Solid Connected Solid Ringing Flashing On Hold Flashing 28 Model 57i IP Phone User Guide Services Icom Callers John Smith Sat Jan 1 12:18am Definition There is no call activity for the line/call appearance softkey. A call is connected to your phone on this line/call appearance softkey.
  • Page 37 In this case, instead of the Previous and Next softkeys, up or down icons, on the display. By using the same functionality as the Previous and Next softkeys. navigation keys, you can access the Model 57i IP Phone User Guide appear...
  • Page 38 (enable) or uncheck (disable) the states you want to apply to this softkey. 8. Click to save your changes. 9. Click on Operation->Reset. 10.In the "Restart Phone" field click 30 Model 57i IP Phone User Guide "Multiple Line and Call Appearances" to restart the IP phone.

  • Page 39: Softkeys As Speeddials

    Caller ID (*69), Voicemail. Use the following procedures to set speeddial on the 57i IP phone. Entering a Name/Number for Speeddial Key...
  • Page 40 Delete key. You can save up to 16 letters and numbers on each softkey entry. 6. Press the Save key to finish. 32 Model 57i IP Phone User Guide to move to the next space, . To backspace and erase a mistake, >...
  • Page 41 8. If configuring a softkey on the Bottom Keys, in the state fields, check (enable) or uncheck (disable) the states you want to apply to this softkey. 9. Click to save your changes. 10.Click on Operation->Reset. 11.In the "Restart Phone" field click to restart the IP phone. Model 57i IP Phone User Guide...
  • Page 42 3. Press the selected speed dial. If the name is displayed with the number, both are saved to the speed dial. If no name is displayed, you can enter the name using the dial pad. 34 Model 57i IP Phone User Guide...

  • Page 43: Softkeys As "Do Not Disturb

    (enable) or uncheck (disable) the states you want to apply to this softkey. 6. Click to save your changes. 7. Click on Operation->Reset. 8. In the "Restart Phone" field click to restart the IP phone. Model 57i IP Phone User Guide...

  • Page 44: Softkeys As Busy Lamp Field (Blf)

    2. Click on the Bottom Keys tab or the Top Keys tab. 3. Select from "Key 1" through "Key 20" on the bottom tab. Select from "Key 1" through "Key 10" on the top tab. 36 Model 57i IP Phone User Guide...
  • Page 45 8. If configuring a softkey on the Bottom Keys, in the state fields, check (enable) or uncheck (disable) the states you want to apply to this softkey. 9. Click to save your changes. 10.Click on Operation->Reset. 11.In the "Restart Phone" field click to restart the IP phone. Model 57i IP Phone User Guide...

  • Page 46: Softkeys As Blf List

    For example, my480i-blf- list@as.broadworks.com. The value of the BLF\List URI parameter must match the list name configured. Otherwise, no values display on the 57i screen and the feature is disabled. 38 Model 57i IP Phone User Guide...
  • Page 47 For example, my53i-blf-list@as.broadworks.com. Note: Contact your System Administrator for the BLF List URI. 8. Click to save your changes. 9. Click on Operation->Reset. 10.In the "Restart Phone" field click to restart the IP phone. Model 57i IP Phone User Guide...

  • Page 48: Softkeys For Accessing Xml Services

    Note: You can configure XML using the Aastra Web UI only. On the 57i IP phone, you can access the XML applications from the IP Phone UI in two ways: • Via the "Services" menu •...
  • Page 49 7. Under the "Services" section in the "XML Application URI" field, enter the applicable URI(s) . 8. in the "XML Application Title" field, enter the applicable label to dis- play for the Services Menu . Model 57i IP Phone User Guide...
  • Page 50 (enable) or uncheck (disable) the states you want to apply to this softkey. 8. Click to save your changes. 9. Click on Operation->Reset. 10.In the "Restart Phone" field click 42 Model 57i IP Phone User Guide to restart the IP phone. to restart the IP phone.
  • Page 51 For user input services, follow the prompts as appropriate. 4. To exit from the "Customized Features" screen, press the XML softkey again. to scroll through the items. to scroll through the customized features. Model 57i IP Phone User Guide...

  • Page 52: Softkeys As Flash Key

    5. In the "Label" field, enter a label to display on the phone for the softkey. 6. Click to save your changes. 7. Click on Operation->Reset. 8. In the "Restart Phone" field click 44 Model 57i IP Phone User Guide to restart the IP phone.

  • Page 53: Softkeys As Sprecode

    5. In the "Label" field, enter a label to display on the IP phone for this soft- key. 6. In the "Value" field, enter the appropriate value for accessing specific services from the server. Note: For values to enter in this field, contact your system administrator. Model 57i IP Phone User Guide...
  • Page 54 (enable) or uncheck (disable) the "Connected" state to apply to this soft- key. 8. Click to save your changes. 9. Click on Operation->Reset. 10.In the "Restart Phone" field click 46 Model 57i IP Phone User Guide to restart the IP phone.

  • Page 55: Static And Softkey Settings For Park/Pickup

    • Using a programmable configuration (using softkeys) Note: The IP phone accepts both methods of configuration. However, to avoid redundancy, Aastra Telecom recommends you configure either a static con- figuration or a programmable configuration. The IP phone supports the Park/Pickup feature on the Asterisk, BroadWorks, Sylantro, and ININ PBX servers.
  • Page 56 2. Enter a server value in the Park Call field to which incoming live calls will be parked. Note: For values to enter in this field, see the table uration Values" 48 Model 57i IP Phone User Guide "Park/Pickup Call Server Config- page...
  • Page 57 Note: Applicable values depend on the server in your network (Asterisk, Broad- Works, Sylantro, ININ PBX. See the table ration Values" page "Park/Pickup Call Server Config- to restart the IP phone. "Park/Pickup Call Server Configu- Model 57i IP Phone User Guide...
  • Page 58 8. If configuring a softkey on the Bottom Keys, in the state fields, check (enable) or uncheck (disable) the "Connected" state to apply to this soft- key. 50 Model 57i IP Phone User Guide "Park/Pickup Call Server Config- page...
  • Page 59 (enable) or uncheck (disable) the "Idle" and "Outgoing" states to apply to this softkey. 14.Click to save your changes. 15.Click on Operation->Reset. 16.In the "Restart Phone" field click "Park/Pickup Call Server Config- to restart the IP phone. Model 57i IP Phone User Guide...
  • Page 60 1. Pick up the handset on the phone. 2. Enter the extension number where the call was parked. 3. Press the "Pickup" softkey. If the call pick up is successful, you are connected with the parked call. 52 Model 57i IP Phone User Guide...

  • Page 61: Softkeys As Last Call Return (Lcr) (Sylantro Servers Only)

    3. Select from "Key 1" through "Key 20" on the bottom tab. Select from "Key 1" through "Key 10" on the top tab. 4. In the "Type" field, select Last Call Return. (Sylantro Servers only) Model 57i IP Phone User Guide...
  • Page 62 (enable) or uncheck (disable) the states you want to apply to this softkey. 7. Click to save your changes. 8. Click on Operation->Reset. 9. In the "Restart Phone" field click 54 Model 57i IP Phone User Guide to restart the IP phone.

  • Page 63: Softkeys As Services

    "Softkeys for Accessing XML Services" • "Callers List" page 88 • "Directory List" page 81 • "Voicemail" page 97 For more information about Services you can access on your phone, con- tact your system administrator. page 40 Model 57i IP Phone User Guide...
  • Page 64 (enable) or uncheck (disable) the states you want to apply to this softkey. 8. Click to save your changes. 9. Click on Operation->Reset. 10.In the "Restart Phone" field click 56 Model 57i IP Phone User Guide to restart the IP phone.

  • Page 65: Softkeys As Directory

    In addition to creating a Directory softkey, you can also download a Directory List to your PC if required using the Aastra Web UI. Reference For more information about the Directory List, see page "Directory List" Model 57i IP Phone User Guide...
  • Page 66 (enable) or uncheck (disable) the states you want to apply to this softkey. 7. Click to save your changes. 8. Click on Operation->Reset. 9. In the "Restart Phone" field click 58 Model 57i IP Phone User Guide to restart the IP phone.

  • Page 67: Softkeys As Callers List

    Reference For more information about the Callers List, see Playback" page Setting Callers List Softkey Aastra Web UI Use the following procedure to configure a Callers List softkey on the 57i phone. "Suppressing DTMF Model 57i IP Phone User Guide...
  • Page 68 (enable) or uncheck (disable) the states you want to apply to this softkey. 7. Click to save your changes. 8. Click on Operation->Reset. 9. In the "Restart Phone" field click 60 Model 57i IP Phone User Guide to restart the IP phone.

  • Page 69: Softkeys As An Intercom Key

    For more information about the Intercom key, see Setting an Intercom Softkey Aastra Web UI Use the following procedure to configure an Intercom softkey on the 57i phone. 1. Click on Operation->Softkeys and XML. "Intercom" Model 57i IP Phone User Guide Intercom page...
  • Page 70 (enable) or uncheck (disable) the states you want to apply to this softkey. 7. Click to save your changes. 8. Click on Operation->Reset. 9. In the "Restart Phone" field click 62 Model 57i IP Phone User Guide to restart the IP phone.

  • Page 71: Softkeys As An Empty Key

    (enable) or uncheck (disable) the states you want to apply to this softkey. 6. Click to save your changes. 7. Click on Operation->Reset. 8. In the "Restart Phone" field click to restart the IP phone. Model 57i IP Phone User Guide...

  • Page 72: Deleting A Softkey

    4. In the "Type" field, select none. 5. Click to save your changes. 6. Click on Operation->Reset. 7. In the "Restart Phone" field click The softkey function is deleted from the IP phone memory. 64 Model 57i IP Phone User Guide to restart the IP phone.

  • Page 73: Restarting Your Phone

    Cancel. Note: Your phone will be out of service temporarily during the restart and down- loading process. Aastra Web UI 1. Click on Operation->Reset. 2. Click 3. Click OK at the confirmation prompt. Model 57i IP Phone User Guide...

  • Page 74: Making Calls

    You can also make a call by pre-dialling a number. Pre-dialling lets you view a number before you dial. Use the Backspace softkey to correct any errors. 66 Model 57i IP Phone User Guide Tue Jan 01 10:10am L1 Dial >...

  • Page 75: Using Handsfree Speakerphone

    5. Use to scroll down the list and press Show to select your desired volume. and enter a number at the dial to switch between handsfree and to switch between to disconnect a handsfree Model 57i IP Phone User Guide...
  • Page 76 Depending on the audio mode selected from the Options menu, a dial tone or an incoming call will be received on either the headset or the handsfree speakerphone. 4.Press the to end the call. 68 Model 57i IP Phone User Guide...

  • Page 77: Intercom

    If auto-answer is disabled, the phone rejects the incoming intercom call and sends a busy signal to the caller. or the Cancel softkey. or the line/call Model 57i IP Phone User Guide Intercom...
  • Page 78 3. To disable the "Auto-Answer" field (turn OFF), uncheck the check box. 4. Click to save your changes. 5. Click on Operation->Reset. 6. In the "Restart Phone" field click Refer to the following procedure for using the Intercom feature. 70 Model 57i IP Phone User Guide to restart the IP phone.

  • Page 79: Redial

    , a Redial Directory list appears on- , the telephone automatically dials to display the most recently to scroll through the list to view the , or lift the Handset or press key to cancel. Model 57i IP Phone User Guide to see...

  • Page 80: Mute

    To switch mute on or off, press Note: If you place a muted call on hold, the phone automatically takes the call off mute when you reconnect to the call. 72 Model 57i IP Phone User Guide...

  • Page 81: Receiving Calls

    (example: x4). Note: Tue May 17 10:19am L1 Ring Keri March or the line/call appearance but- without picking up the handset. If you're Model 57i IP Phone User Guide ) along with the number...

  • Page 82: Handling Calls

    To let your caller know that they are still on hold, music plays softly (if this has been set up for your system). The call/line appearance light for the line you are on remains solid to indicate that you are still connected. 74 Model 57i IP Phone User Guide key. Tue May 17 10:19am 00:27 L1 Hold >201...
  • Page 83 To reconnect to a call press the line/call appearance button where that call is being held. If you press the call/line appearance button again, you will disconnect from the call. Model 57i IP Phone User Guide...

  • Page 84: Transferring Calls

    Use this key to transfer calls Use the following procedure to transfer a call to another extension. Use the following illustration as a reference. 76 Model 57i IP Phone User Guide Services Icom Callers John Smith >...

  • Page 85: Conferencing Calls

    When you lift the handset on the phone, the Conference key displays on the bottom set of softkeys by default. Use this key to create conference call. Tue May 17 10:19am 00:27 L2 Dial >203 Karen Batz Services Icom Callers John Smith > Dial Conf Xfer Model 57i IP Phone User Guide...
  • Page 86 6.To add the new party to the conference, press the Conference key again. 7.To drop the new party from the conference, press the Conference key one more time. 78 Model 57i IP Phone User Guide Tue May 17 10:19am 00:27 L2 Dial >203...
  • Page 87 NOTE: When a name is displayed, pressing call. Note: When a name is displayed, pressing call. to scroll through and see the numbers and names (if drops the displayed party from the drops the displayed party from the Model 57i IP Phone User Guide...

  • Page 88: Picking Up Calls

    If connected through the handset, you can also place the handset back on hook to end the call. 80 Model 57i IP Phone User Guide Tue May 17 10:19am 00:27 L2 Dial >203...

  • Page 89: Managing Calls

    • Missed Calls Indicator • Voicemail Directory List The 57i IP phone has a "Directory List" feature that allows you to store frequently used numbers on the phone. You can also dial directly from a directory entry. From the Directory List in the IP Phone UI, you can add, delete, change, or move entries as required.
  • Page 90 Maximum number directory entries in the NVRAM The following examples illustrate the IP Phone UI screens you can use to add/edit entries in the Directory List. Save Backspace 82 Model 57i IP Phone User Guide Name Number Line: 1 Cancel Screen 1...
  • Page 91 Directory entry (up to 7 numbers per name). Steve Smith Office 905-760-9999 Line: 1 | Delete Dial Change Add Number Steve Smith 905-760-9999 Line: 1 | Delete Dial Change Add Number Quit Model 57i IP Phone User Guide Quit...
  • Page 92 The can scroll forward or backward between screens. The the last number entry for the name. 84 Model 57i IP Phone User Guide "Deleting Single and Multiple Numbers in an 905-760-9999 Line: 1 |...
  • Page 93 783-444-5555 Line: 1 | Delete Dial Arrange Change Add Number 905-760-9999 Line: 1 | Delete Dial Arrange Change Add Number Home 783-555-7676 Line: 1 | Delete Dial Arrange Change Add Number Model 57i IP Phone User Guide Quit Quit Quit...
  • Page 94 Directory List. • You can press Number to delete only a specific number associated with a name. • You can press Cancel to cancel the delete function. 86 Model 57i IP Phone User Guide Delete? Steve Smith Cancel...
  • Page 95 3. To dial a displayed entry from the Directory List, pick up the handset, press the handsfree key, or press the Dial softkey. 4. To exit the Directory List, press the Quit softkey. to scroll through the line items in the Directory Model 57i IP Phone User Guide...

  • Page 96: Callers List

    Aastra Web UI. When you download the Callers List, the phone stores the callerlist.csv file to your computer in comma-separated value (CSV) format. 88 Model 57i IP Phone User Guide Description Indicates you have returned the call from the Callers list.
  • Page 97 "Callers List" header. To delete a line item from the Callers List, select the line item you want to delete and press the Delete softkey. icon displays with the handset ON or OFF the Model 57i IP Phone User Guide...
  • Page 98 Use the following procedure to edit the Callers List. Use the following illustration as a reference. Callers List Handsfree Button 1. Press the Callers List Key. 90 Model 57i IP Phone User Guide or the Jun 8 2:55pm John Burn r ns 9054550055...
  • Page 99 3. Press the Delete softkey again at the prompt to erase all items. to see the oldest call on your list. , or just lift the handset, or Model 57i IP Phone User Guide to view the . To erase one digit to...
  • Page 100 4. Enter the location on your computer where you want to download the Callers List and click SAVE. The callerslist.csv file downloads to your computer. 5. Use a spreadsheet application to open and view the Callers List. 92 Model 57i IP Phone User Guide...

  • Page 101: Call Forwarding

    Phone forwards the call if it is not answered in the specified number of rings Phone forwards the call if either the line is already in use or the call is not answered in the specified number of rings. Model 57i IP Phone User Guide...
  • Page 102 Note: To disable call forwarding in the Aastra Web UI, set the mode to OFF and remove the phone number in the "Number" field. 3. In the "Number" field, enter the call forward number for which you want your calls to be call forwarded. 94 Model 57i IP Phone User Guide...
  • Page 103 4. In the "Number of Rings" field, select the number of rings on the line before the call is forwarded. Valid values are 1 to 9. 5. Click to save the Call Forward settings. The changes are dynamic and are immediately applied to the phone. Model 57i IP Phone User Guide...

  • Page 104: Missed Calls Indicator

    3. To clear a line item from the Callers List, select the line item you want to delete and press the Clear softkey. The line item is deleted from the Callers List. 96 Model 57i IP Phone User Guide...

  • Page 105: Voicemail

    Voicemail The Voicemail feature on the 57i IP phone allows you to use a line, configured with a phone number for dialing out, to connect to a voicemail server. For each assigned Voicemail number, there can be a minimum of 0 or a maximum of 1 Voicemail access phone number.

  • Page 106: Additional Features

    These changes are not dynamic. You must restart your IP phone for the changes to take affect. 5. Click on Operation->Reset. 6. In the "Restart Phone" field click apply the changes. 98 Model 57i IP Phone User Guide to restart the IP phone and...

  • Page 107: Display Dtmf Digits

    These changes are not dynamic. You must restart your IP phone for the changes to take affect. 4. Click on Operation->Reset. 5. In the "Restart Phone" field click apply the changes. to restart the IP phone and Model 57i IP Phone User Guide...

  • Page 108: Stuttered Dial Tone

    2. Stuttered dial tone is enabled by default. If required, disable the "Stut- tered Dial Tone" field by unchecking the check box. 3. Click to save your settings. 4. Click on Operation->Reset. 5. In the "Restart Phone" field click to restart the IP phone. 100 Model 57i IP Phone User Guide...

  • Page 109: Play Call Waiting Tone

    2. A call waiting tone is enabled by default. If required, disable the "Play Call Waiting Tone" field by unchecking the check box. 3. Click to save your settings. 4. Click on Operation->Reset. 5. In the "Restart Phone" field click to restart the IP phone. Model 57i IP Phone User Guide...

  • Page 110: Incoming Intercom Calls And Auto-Answer

    Incoming Intercom Calls and Auto-Answer A feature on the 57i IP phone allows you to set intercom settings and automatic answering for incoming intercom calls. On incoming intercom calls, you can enable (turn ON) or disable (turn OFF) the microphone on the IP phone. You can also enable or disable “Auto-Answer”...

  • Page 111: Using Redial Key For "Last Number Redial

    • Press the REDIAL button once, scroll the list of numbers, then press the REDIAL button again to dial the number that displays on the screen. The “last number redial” feature for the Redial key is static and is not configurable. Model 57i IP Phone User Guide...

  • Page 112: Ring Tones And Tone Sets

    The following table identifies the valid settings and default values for each type of configuration method. Configuration Method IP Phone UI Aastra Web UI 104 Model 57i IP Phone User Guide Ring Tone Settings Table Valid Values Global: Tone 1...
  • Page 113 7. Select the country for which you want to apply the tone set. Valid values are Australia, Europe, France, Germany, Italy, UK, and US. Default is 8. Press The ring tone and tone set you select is immediately applied to the IP phone. Model 57i IP Phone User Guide...
  • Page 114 4. In the "Ring Tone" section, select a line for which you want to set ring tone. 5. Select a value from the "LineN" field Note: See the Ring Tone Settings Table 106 Model 57i IP Phone User Guide page 104 for valid values. page 104 for valid values.
  • Page 115 These changes are not dynamic. You must restart your IP phone for the changes to take affect. 7. Click on Operation->Reset. 8. In the "Restart Phone" field click apply the ring tone. to restart the IP phone and Model 57i IP Phone User Guide...

  • Page 116: Time And Date

    5. Select a date format from the list of options. Valid values are: • WWW MMM DD (default) • DD-MMM-YY • YYYY-MM-DD • DD/MM/YYYY • DD/MM/YY • DD-MM-YY • MM/DD/YY • MMM DD 108 Model 57i IP Phone User Guide...
  • Page 117 Valid values are: • OFF • 30 min summertime • 1 hr summertime • automatic Note: The default for Daylight Savings is Automatic. 3. Press Done to save the Daylight Savings value you selected. Model 57i IP Phone User Guide...
  • Page 118 2. In the “Time Format” field, select the time format you want to use on your phone. Valid values are: 12h (12 hour format) (default) 24h (24 hour format) Note: The time displays on the phone’s idle screen in the format you select for this field. 110 Model 57i IP Phone User Guide...
  • Page 119 Note: The date displays on the phone’s idle screen in the format you select. 4. Click to save your settings. 5. Click on Operation->Reset. 6. In the "Restart Phone" field click to restart the IP phone. Model 57i IP Phone User Guide...

  • Page 120: Locking And Unlocking The Phone

    The following message displays: "Phone is locked". Unlock the Phone 1. Press on the phone to enter the Options List. 2. Enter your user password and press The phone unlocks. 112 Model 57i IP Phone User Guide...
  • Page 121 The phone locks dynamically and displays the following message: "Phone is locked". Unlock the Phone 3. Click on Operation->Phone Lock. 4. In the "Unlock the Phone?" field, click The phone unlocks dynamically and displays the following message: "Phone is unlocked". Model 57i IP Phone User Guide...

  • Page 122: Resetting A User Password

    3. In the "Current Password" field, leave this blank. 4. In the "New Password" field, enter a new password. 5. In the "Password Confirm" field, re-enter your new user password. 6. Click to save your settings. 114 Model 57i IP Phone User Guide...

  • Page 123: Defining An Emergency Dial Plan

    GSM mobile phone networks. In all European Union countries it is also the emergency telephone number for both mobile and fixed-line telephones. A police and/or fire emergency number in Asia, Europe, Middle East, and South America. Model 57i IP Phone User Guide...
  • Page 124 For multiple numbers, enter a “|” between each emergency number. For example: 911|110 Default for this field is 911|999|112|110. 3. Click to save the emergency dial plan to your phone. 116 Model 57i IP Phone User Guide...

  • Page 125: Language

    The language you select displays a check mark indicating this is the cur- rent language for the IP Phone UI. The change is dynamic. When you exit the Options Menu, the phone displays alll menu items in the lan- guage you selected. Model 57i IP Phone User Guide...
  • Page 126 System Administrator. English is the default language and cannot be changed or removed. 3. Click to save your settings. The change is dynamic. The Aastra Web UI displays all screens in the language you selected. 118 Model 57i IP Phone User Guide...

  • Page 127: Model 536 And 560 Expansion Modules

    Model 536 and 560 Expansion Modules (536EM, 560EM) The 57i IP Phone offers optional Expansion Modules that attach to the right side of the phone to provide additional softkeys. Model 536EM Model 560EM The 536EM provides 36 additional softkeys on a 57i IP Phone. The 560EM provides 60 additional softkeys.
  • Page 128 180 softkeys with 560EMs. You connect the additional modules to the right side of an existing module. The following figure illustrates the addition of multiple 536EM modules on the 57i IP Phone. You can configure the softkeys using the Aastra Web UI.

  • Page 129: Troubleshooting Solutions

    Why is my handset not working? Check to ensure that the handset cord is fully connected to both the phone and handset. See the section “Connecting a Handset or Headset” in the Aastra 57i Installation Guide for information. Model 57i IP Phone User Guide...
  • Page 130 3. In the "New Password" field, enter the new user password. 4. In the "Password Confirm" field, enter the new user password again. 5. Click to save your changes. 122 Model 57i IP Phone User Guide page 56 "Finding Your Phone’s IP Address" more information...
  • Page 131 Note: Your phone will be out of service temporarily during the restart and down- loading process. Aastra Web UI 1. Click on Operation->Reset. 2. Click 3. Click OK at the confirmation prompt. 123 Model 57i IP Phone User Guide page key to cancel.

  • Page 133: Limited Warranty

    (1) year period from the date of original purchase. If there is a defect or malfunction, Aastra Telecom shall, at its option, and as the exclusive remedy, either repair or replace the telephone set at no charge, if returned within the warranty period.
  • Page 135 AU-Darwin AU-Perth AW-Aruba BA-Sarajevo BB-Barbados BE-Brussels BG-Sofia BM-Bermuda BO-La Paz BR-Noronha BR-Belem BR-Fortaleza BR-Recife BR-Araguaina BR-Maceio BR-Sao Paulo BR-Cuiaba BR-Porto Velho BR-Boa Vista BR-Manaus BR-Eirunepe BR-Rio Branco BS-Nassau BY-Minsk BZ-Belize Time Zone Code Model 57i IP Phone User Guide A-1...
  • Page 136 CR-Costa Rica CU-Havana CY-Nicosia CZ-Prague DE-Berlin DK-Copenhagen DM-Dominica DO-Santo Domingo EE-Tallinn ES-Madrid ES-Canary FI-Helsinki FJ-Fiji FK-Stanley FO-Faeroe FR-Paris GB-London GB-Belfast GD-Grenada GF-Cayenne GI-Gibraltar GP-Guadeloupe GR-Athens GS-South Georgia GT-Guatemala GU-Guam GY-Guyana A-2 Model 57i IP Phone User Guide Time Zone Code...
  • Page 137 MD-Chisinau MK-Skopje MQ-Martinique MS-Montserrat MT-Malta MX-Mexico City MX-Cancun MX-Merida MX-Monterrey MX-Mazatlan MX-Chihuahua MX-Hermosillo MX-Tijuana NI-Managua NL-Amsterdam NO-Oslo NR-Nauru NU-Niue NZ-Auckland NZ-Chatham PA-Panama PE-Lima PL-Warsaw PR-Puerto Rico PT-Lisbon PT-Madeira PT-Azores PY-Asuncion Model 57i IP Phone User Guide A-3 Time Zone Code...
  • Page 138 RU-Vladivostok RU-Sakhalin RU-Magadan RU-Kamchatka RU-Anadyr SE-Stockholm SG-Singapore SI-Ljubljana SK-Bratislava SM-San Marino SR-Paramaribo SV-El Salvador TR-Istanbul TT-Port of Spain TW-Taipei UA-Kiev US-Eastern US-Central US-Mountain US-Pacific US-Alaska US-Aleutian US-Hawaii UY-Montevideo VA-Vatican YU-Belgrade A-4 Model 57i IP Phone User Guide Time Zone Code...
  • Page 139 Intercom, using 69 IP address, finding 14, 122 key descriptions 20 language overview 117 specifying on IP phone 117 last call return, softkeys for 53 line, setting a softkey for 30 locking/unlocking the phone 112 Model 57i IP Phone User Guide Index-1...
  • Page 140 Do Not Distrub 35 as empty key 63 as Intercom Key 61 as Last Call Return 53 as line/call appearances 28 Index-2 Model 57i IP Phone User Guide Index as park and pickup 49 as services 55 as speeddials 31 deleting 64...
  • Page 142 If you’ve read this owner’s manual and consulted the Troubleshooting section and still have problems, please visit our website at www.aastra.com or call 1-800-574-1611 for technical assistance. © Aastra Telecom Inc. 2007 41-001201-00 Rev 01...

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