Aastra IP Phone User Manual
Aastra IP Phone User Manual

Aastra IP Phone User Manual

Aastra telecom user guide ip phone
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57i IP Phone
User Guide
Release 2.1
41-001201-00
Rev 02

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Summary of Contents for Aastra IP Phone

  • Page 1 57i IP Phone User Guide Release 2.1 41-001201-00 Rev 02...
  • Page 2 Aastra Telecom does not accept liability for any damages and/or long distance charges, which result from unauthorized and/or unlawful use. While every effort has been made to ensure accuracy, Aastra Telecom is not liable for technical or editorial errors or omissions contained within this documentation.
  • Page 3: Software License Agreement

    Software License Agreement Aastra Telecom Inc., hereinafter known as "Seller", grants to Customer a personal, worldwide, non-transferable, non-sublicenseable and non-exclusive, restricted use license to use Software in object form solely with the Equipment for which the Software was intended. This Product may integrate programs, licensed to Aastra by third party Suppliers, for distribution under the terms of this agreement.
  • Page 5: Table Of Contents

    Idle Screen ...9 IP Phone Keys and Key Descriptions ...13 Key Descriptions ...13 Methods for Customizing Your Phone...16 Phone Options via the IP Phone UI ...16 Phone Options via the Aastra Web UI...19 Phone Status ...23 Phone Status via IP Phone UI...23 Phone Status via the Aastra Web UI...25...
  • Page 6 Table of Contents BLF List Key...71 Automatic Call Distribution (ACD) Key (for Sylantro Servers)...74 Directed Call Pickup/Group Call Pickup Keys (for Sylantro Servers)...79 XML Key...83 Flash Key...88 Sprecode Key...89 Park/Pickup Keys ...91 Last Call Return (lcr) Key (Sylantro Servers only) ...97 Services Key...99 Directory Key ...101 Callers List Key ...103...
  • Page 7 Table of Contents Additional Features ...159 Star Codes...159 Suppressing DTMF Playback...159 Display DTMF Digits...161 Enable/Disable Call Waiting ...162 Play Call Waiting Tone ...164 Stuttered Dial Tone...165 XML Beep Support ...166 Status Scroll Delay ...167 Incoming Call Interrupts Dialing...168 Goodbye Key Cancels Incoming Calls...170 UPnP Mapping Lines (for remote phones)...172 Message Waiting Indicator...173 Incoming Intercom Call Features ...174...
  • Page 9: About This Guide

    Your System Administrator has the ability to customize some features on this phone. For information on more advanced settings and configurations, administrators should refer to the Aastra SIP 53i, 55i, 57i, and 57i CT IP Phone Administration Guide. Documentation •...
  • Page 10: Introduction

    • AC power adapter (included) • Enhanced busy lamp fields* • Set paging* Availability of feature dependant on your phone system or service provider. Model 57i IP Phone User Guide Static softkeys (up to 10 programmable functions) State-based softkeys (up to 20 programmable functions)
  • Page 11: Requirements

    Aastra 57i Installation Guide for basic installation and physical setup information. For more advanced administration and configuration information, System Administrators should refer to the Aastra SIP 53i, 55i, 57i, 57i CT IP Phone Administrators Guide. Model 57i IP Phone User Guide...
  • Page 12: Getting Started

    The 57i automatically begins the start up sequence as soon as it is connected. The phone goes through this process the first time you plug in your phone and every time you restart your phone. The phone displays the following startup screens. Checking for Firmware... Model 57i IP Phone User Guide...
  • Page 13 Important! Do not unplug or remove power to the phone while it is checking or installing firmware and configuration information. DHCP: waiting for IP... Checking for firmware... Do not unplug the phone! Model 57i IP Phone User Guide...
  • Page 14 If language packs were loaded to your phone by your System Administrator, the following screen displays during startup. When the configuration update is complete, the phone displays the following screens and then displays the Idle screen.. Network Model 57i IP Phone User Guide Downloading Language Packs Done...
  • Page 15 Services Icom Callers John Smith Sat Jan 1 12:18am Idle Screen Model 57i IP Phone User Guide...
  • Page 16: Network Connected/Network Disconnected

    Connected" prompt for a few seconds. However, if changes have been made to your phone’s network settings, you may need to restart your phone. For more information about connecting your phone, see the Aastra 57i IP Phone Installation Guide, the section "Connecting to the Network and to Power".
  • Page 17: Idle Screen

    Callers List, and Intercom, respectively. You can configure the 6 top keys with up to 10 functions, and the 6 bottom softkeys with up to 20 functions as required. Services Directory Callers List Services Icom Callers John Smith Sat Jan 1 12:18am Model 57i IP Phone User Guide Intercom...
  • Page 18: Do Not Disturb

    "More" displays at the top right of the screen. Pressing the More softkey toggles between the first screen and a second screen of softkeys configured on your phone. Speeddial Softkeys 10 Model 57i IP Phone User Guide page 112. page 122.
  • Page 19 For more information on your system’s star codes, please refer to the documentation for the voicemail system you are using. Services Icom Callers John Smith Sat Jan 1 12:18am Idle Screen Model 57i IP Phone User Guide...
  • Page 20 Idle Screen Note: The bottom set of 6 softkeys map to the current state-based configurable softkeys. The top set of 6 softkeys allow you to configure up to 10 func- tions. 12 Model 57i IP Phone User Guide Services Icom Callers John Smith >...
  • Page 21: Ip Phone Keys And Key Descriptions

    The following sections describe the various 57i phone key functions, and how they help you make and manage your calls and caller information. Key Descriptions The following table identifies the keys on the key panel of your 57i IP phone that you can use for handling calls. Keys Goodbye key - Ends an active call.
  • Page 22 Key Description Line/Call Appearance key - Connects you to a line or call. The Aastra 57i IP phone supports up to 4 line keys. Handsfree key - Activates Handsfree for making and receiving calls without lifting the handset. When the audio mode option is set, this key is used to switch between a headset and the handsfree speakerphone.
  • Page 23 Keys Key Description Softkeys - 12 softkeys on the 57i IP Phone. - 6 Top Keys: static softkeys (up to 10 programmable functions) - 6 Bottom Keys: state-based softkeys (up to 20 programmable functions) All top and bottom keys can be configured for specific functions.
  • Page 24: Methods For Customizing Your Phone

    There are two ways to customize specific options on your phone: • Using the Options • Using the Aastra Web UI in an Internet browser window from your PC. Phone Options via the IP Phone UI You can customize your phone by pressing the Options the IP Phone UI.
  • Page 25 Ring Tone Tone Set 2. Contrast Level 3. Live Dialpad 4. Set Audio Audio Mode Headset Mic Vol Phone Status 1. IP&MAC Addresses 2. LAN Port 3. PC Port 4. Firmware Info Phone Lock Model 57i IP Phone User Guide...
  • Page 26 References For more information about customizing your phone using the available options from the IP Phone UI, see the section For more information about administrator options, contact your System Administrator. 18 Model 57i IP Phone User Guide on the phone to enter the Options List.
  • Page 27: Phone Options Via The Aastra Web Ui

    In addition to the IP Phone UI options, you can also customize additional options on the IP Phone using the Aastra Web UI. In order to access your phone using the Aastra Web UI, you need to know your phone’s IP address. To find your phone’s IP address, "Finding Your Phone’s IP Address"...
  • Page 28 3. You can logout of the Aastra Web UI at any time by clicking Log Off. 20 Model 57i IP Phone User Guide...
  • Page 29 Status The Status section displays the network status and the MAC address of the IP phone. It also displays hardware and firmware information about the IP phone. The information in the Network Status window is read-only. Operation User Password - Allows you to change user password.
  • Page 30 Call Forward - Allows you to set a phone number destination for where you want calls forwarded. Call forward can be configured using a specific mode (off, all, busy, no answer, busy no answer) on a global or per-line basis. 22 Model 57i IP Phone User Guide...
  • Page 31: Phone Status

    Phone Status You can view the status of your phone using the IP Phone UI or the Aastra Web UI. Phone Status via IP Phone UI The "Phone Status" option on the IP phone displays the status of your phone to the LCD display.
  • Page 32 Use the IP Address to enter into your browser window to access the phone via the Aastra Web UI. For more information about using the Aastra Web UI, see "Phone Options via the Aastra Web UI" 24 Model 57i IP Phone User Guide Options List 1. Call Forward 2. Preferences 3.
  • Page 33: Phone Status Via The Aastra Web Ui

    Status Screen. This screen is view only. It displays the Network Status of your phone which includes the following: • LAN Port • PC Port • MAC Address • Hardware Information • Firmware Information Model 57i IP Phone User Guide...
  • Page 34: Customizing Your Phone

    Customizing Your Phone The following paragraphs describe the options available from either the IP Phone UI, the Aastra Web UI, or both, and provide procedures applicable to the option. Ring Tones and Tone Sets You can configure ring tones and ring tone sets on the IP phone.
  • Page 35 You configure global ring tones and tone sets using the Aastra Web UI and the IP Phone UI. Configuring Ring Tones and Tone Sets IP Phone UI Use the following procedures to configure ring tones and tone sets on the IP phone. (global configuration only) 1. Press on the phone to enter the Options List.
  • Page 36: Aastra Web Ui

    4. In the "Ring Tone" section, select a line for which you want to set ring tone. 5. Select a value from the "LineN" field Note: See the Ring Tones Table 6. Click to save your settings. 28 Model 57i IP Phone User Guide page 26 for valid values. page 26 for valid values.
  • Page 37: Contrast Level

    Contrast Level The "Contrast Level" option on the IP phone allows you to set the amount of light that illuminates the LCD display. Use this option to set the preference of contrast level. You can set the contrast level using the IP Phone UI only.
  • Page 38: Backlight

    Backlight The "Backlight" option on the IP phone allows you to set the backlight status on the LCD display to the following: • Always ON (Default) • Always OFF • Automatically turn ON the backlight when the phone is in use, and then auto- matically turn OFF the backlight when the phone is idle after a specified length of time.
  • Page 39 - Clear 9. Press Done to save your setting. Backlight Auto Cancel - Done - Tue May 17 10:19am 00:27 L2 Dial >203 Karen Batz Backlight On Time 10 seconds Cancel - Done - Model 57i IP Phone User Guide...
  • Page 40: Live Dialpad

    Live Dialpad* The "Live Dialpad" option on the IP phone turns the Live Dial Pad mode ON or OFF. With live dial pad ON, the 57i IP phone automatically dials out and turns ON Handsfree mode as soon as a dial pad key or softkey is pressed. With live dial pad OFF, if you dial a number while the phone is on-hook, lifting the receiver or pressing initiates a call to that number.
  • Page 41: Set Audio

    Set Audio The "Set Audio" option on the IP Phone allows you to set the audio mode for your IP phone. It also allows you to set the volume level of the headset microphone. You can set Audio on your IP phone using the IP Phone UI only.
  • Page 42 5. Select the audio mode you want to use on your phone. Default is Speaker. Valid values are: Speaker (Default) Headset Speaker/Headset Headset/Speaker 6. Press Done to save your setting. 34 Model 57i IP Phone User Guide Set Audio 1. Audio Mode 2. Headset Mic Volume Done - Audio Mode Speaker...
  • Page 43 8. Select the Low, Medium, or High volume level. Default is Medium. 9. Press Done to save your selection. Set Audio 1. Audio Mode 2. Headset Mic Volume Done - Headset Mic Volume Medium High Cancel - Model 57i IP Phone User Guide Done -...
  • Page 44: Time And Date

    • Daylight savings time • Time Servers (Administrator use only;password protected) Note: You can set the above features using the IP Phone UI. However, only the Time and Date Formats can be set using the Aastra Web UI. The "Time Server"...
  • Page 45 5. Using the keys on the keypad, enter a time to set on the IP phone. Use the "Backspace" sofkey to move back a space and delete a character. Use the "AM/ PM" softkey to specify either AM or PM for the time setting.
  • Page 46 • Jan 2 • 2 Jan 2000 • Sun 2 Jan • 2 Jan • 02.01.2000 8. Press Done to save the Date Format. 38 Model 57i IP Phone User Guide Set Date Enter Date (y-m-d): 2000-01-02 Cancel - Date Format...
  • Page 47 4. Select a Time Zone that applies to your area. The default Time Zone is US-Eastern. Note: For a list of the Time Zones values available on the IP Phone, see “Appendix A - Time Zone 5. Press Done to save the Time Zone setting.
  • Page 48 • 30 min summertime • 1h summertime • Automatic (Default) 4. Press Done to save the Daylight Savings value you selected. 40 Model 57i IP Phone User Guide Time and Date 1. Time Zone 2. Daylight Savings 3. Time Format 4.
  • Page 49 • MMM DD • DD MMM YYYY • WWW DD MMM • DD MMM • DD.MM.YYYY Note: The date and date format you configure display on the phone’s idle screen. 4. Click to save your settings. Model 57i IP Phone User Guide...
  • Page 50: Language

    Language The IP phones support several different languages. You can have the IP Phone UI and the Aastra Web UI display in a specific language as required. When you set the language to use, all of the display screens (menus, services, options, configuration parameters, etc.) display in that language.
  • Page 51 For more information about loading language packs, see your System Administrator. 1. Click on Basic Settings->Preferences->Language Settings. 2. In the “Webpage Language” field, select a language to apply to the Aastra Web UI. The IP phone supports the following languages: English (default) French Spanish...
  • Page 52: User Password

    This category allows you to change the user password for your phone. Changing your password ensures that only you can alter your phone settings, and helps keep your system secure. You can change your user password using the IP Phone UI or the Aastra Web UI.
  • Page 53 ” (all lowercase) and the password field is left blank. 3. In the "New Password" field, enter the new user password. 4. In the "Password Confirm" field, enter the new user password again. 5. Click to save your changes. Model 57i IP Phone User Guide...
  • Page 54: Resetting A User Password

    3. In the "Current Password" field, leave this blank. 4. In the "New Password" field, enter a new password. 5. In the "Password Confirm" field, re-enter your new user password. 6. Click to save your settings. 46 Model 57i IP Phone User Guide...
  • Page 55: Restarting Your Phone

    Restart softkey. If you do not wish to restart your phone, press Cancel. Note: Your phone is out of service temporarily during the restart and down- loading process. Aastra Web UI 1. Click on Operation->Reset. 2. Click 3. Click OK at the confirmation prompt. Model 57i IP Phone User Guide...
  • Page 56: Phone Lock

    The following procedures describe locking the phone, setting an emergency dial plan, and resetting the user password. Locking/Unlocking a Phone Use the following procedures to lock an IP phone and prevent it from being used or configured. IP Phone UI Lock the Phone 1.
  • Page 57 The phone locks dynamically and displays the following message: "Phone is locked". Unlock the Phone 3. Click on Operation->Phone Lock. 4. In the "Unlock the Phone?" field, click The phone unlocks dynamically and displays the following message: "Phone is unlocked". Model 57i IP Phone User Guide...
  • Page 58: Defining An Emergency Dial Plan

    Some countries have a different emergency number for each of the different emergency services. You can specify the digits to dial on the IP phone for contacting emergency services. Once you specify the emergency number(s) on the phone, you can dial those numbers directly on the dial pad when required and the phone automatically dials to those emergency services.
  • Page 59 911|110 Default for this field is 911|999|112|110. 3. Click to save the emergency dial plan to your phone. Reference For more advanced options you can set on your phone, see page 159. "Additional Features" Model 57i IP Phone User Guide...
  • Page 60: Line Keys And Softkeys

    The display shows which line the call information is referring to (L1, L2, L3, L4 etc.), the Caller ID information (name and number, if available), the call status (Connected, Ring, Hold, etc.) and the timer specific to that call. 52 Model 57i IP Phone User Guide Softkeys Multiple Line/...
  • Page 61: Softkeys

    36 softkeys on each 536M Expansion Module and up to 60 softkeys on each 560M Expansion Module. (The 57i IP Phone allows up to 3 expansion modules on each phone). For more information about expansion modules, see "Model 536M and 560M Expansion Modules"...
  • Page 62: Key Function

    You can also specify an XML key URL for this option. Indicates the key is set to generate a flash event when it is pressed. The IP phone generates flash events only when a call is connected and there is an active RTP stream (for example, when the call is not on hold.)
  • Page 63 Indicates the the key is configured to be used for intercom calls. Indicates key is configured as a phone lock key, allowing you to press this key to lock/unlock the phone. Indicates key is configured as an empty key. Model 57i IP Phone User Guide...
  • Page 64: State-Based Softkeys (Bottom Keys Only)

    BLF List idle, connected, incoming, outgoing, busy Auto Call idle Distribution (ACD) 56 Model 57i IP Phone User Guide (Bottom Keys only) Softkeys (state-based) None None None...
  • Page 65 Phone Lock All states disabled. In the Aastra Web UI, the operational states for each softkey display enabled. To disable a state, you uncheck the box for that state. Model 57i IP Phone User Guide...
  • Page 66 Key Display Behavior On the 57i IP Phone, you can configure up to 20 functions on the bottom softkeys. If you have no softkeys configured on the IP Phone, and you assign softkey functions to higher number keys in the Aastra Web UI, the key functions automatically appear in the first available position on the LCD display.
  • Page 67 John Smith Key 12 displays in Sat Jan 1 12:18am softkey position 1 on the phone - LAB Model 57i IP Phone User Guide...
  • Page 68: Line Key

    9 (4 line/call appearance hard keys plus 5 softkeys). If all line/call appearances have been set up between two different numbers, a total of 8 lines can be configured. 60 Model 57i IP Phone User Guide "Multiple Line and Call Services...
  • Page 69 Previous and Next softkeys. You use the Aastra Web UI to set a softkey as a line. appear on the display. By using the Model 57i IP Phone User Guide navigation...
  • Page 70 7. If configuring a softkey on the Bottom Keys, in the state fields, check (enable) or uncheck (disable) the states you want to apply to this softkey. 8. Click to save your changes. 62 Model 57i IP Phone User Guide page 52.
  • Page 71: Speeddial Key

    Caller ID (*69), Voicemail. The speeddial function can be set using the IP Phone UI or the Aastra Web UI. Note: You can use a speeddial key while on an active call by placing the active call on hold first, and then pressing the speeddial key.
  • Page 72 Pressing and holding down a softkey on the phone initiates a speeddial feature. Note: When creating a speeddial key from the IP Phone UI, you must select a softkey that has no preassigned function (key must be set to None or Empty.)
  • Page 73 Enter Number: Line: 1 - Save - Backspace Cancel - - 123 Enter Name: John Smith Enter Number: 555-6789 Line: 1 - Save - Backspace Change - Cancel - - 123 Model 57i IP Phone User Guide key to select...
  • Page 74 8. If configuring a softkey on the Bottom Keys, in the state fields, check (enable) or uncheck (disable) the states you want to apply to this softkey. 9. Click to save your changes. 66 Model 57i IP Phone User Guide...
  • Page 75: Do Not Disturb" (Dnd) Key

    System Administrator set up the configuration server. The second line on the screen of the IP phone shows when DND is set. If the phone shares a line with other phones, only the phone that has DND configured is affected.
  • Page 76 5. If configuring a softkey on the Bottom Keys, in the state fields, check (enable) or uncheck (disable) the states you want to apply to this softkey. 6. Click to save your changes. 68 Model 57i IP Phone User Guide...
  • Page 77: Busy Lamp Field (Blf) Key

    Supervisor’s phone shows that the worker’s phone is in use and busy. On the 57i, the busy and idle indicators show on the IP phone screen display next to the softkey programmed for BLF functionality. When the monitored user is idle, an icon with the handset on-hook shows next to the BLF softkey.
  • Page 78 8. If configuring a softkey on the Bottom Keys, in the state fields, check (enable) or uncheck (disable) the states you want to apply to this softkey. 9. Click to save your changes. 70 Model 57i IP Phone User Guide...
  • Page 79: Blf List Key

    The BLF list feature on the IP phones is specifically designed to support the BroadSoft Broadworks Rel 13 Busy Lamp Field feature. This feature allows the IP phone to subscribe to a list of monitored users defined through the BroadWorks web portal.
  • Page 80 List name is configured in the "BLF List URI" field instead. 5. In the "Line" field, select a line number that is actively registered to the appropri- ate SIP proxy you are using. 72 Model 57i IP Phone User Guide...
  • Page 81 7. In the "BLF List URI" field, enter the name of the BLF list defined on the Broad- Soft BroadWorks Busy Lamp field page for your particular user. For example, my53i-blf-list@as.broadworks.com. Note: Contact your System Administrator for the BLF List URI. 8. Click to save your changes. Model 57i IP Phone User Guide...
  • Page 82: Automatic Call Distribution (Acd) Key (For Sylantro Servers)

    IP phone users (agents). To use the ACD feature on an IP phone, you must first configure an ACD softkey or Expansion Module softkey. When you want to subscribe to a queue (in order to...
  • Page 83 Configuring an Automatic Call Distribution (ACD) Key Aastra Web UI Use the following procedure to configure ACD on the 57i IP Phone. The procedure shows the softkey screens as an example. 1. Click on Operation->Softkeys and XML. Click on Operation->Expansion Module <N>.
  • Page 84 The ACD feature allows you to login to a phone queue in order to receive distributed calls on your IP phone. To login to a phone queue, you must preconfigure an ACD softkey on your IP Phone as described in the previous procedure.
  • Page 85 IP Phone UI 1. Check with your Administrator to verify the queue linked to your ACD Key. 2. Press the ACD Key on your IP phone. The LCD displays the label of the ACD queue you are accessing.. The "User ID" and "Password" prompts displays.
  • Page 86 "Unavailable". Your phone remains in the "Unavailable" state until one of the following occurs: • You use the IP Phone UI to manually switch the IP phone state back to "Available" • The availability “timer” for your IP phone expires. This only occurs if your Administrator has configured an auto-availability timer on your IP phone.
  • Page 87: Directed Call Pickup/Group Call Pickup Keys (For Sylantro Servers)

    You can configure this feature using the Aastra Web UI to create a DCP or GCP softkey on the IP phone. When you configure a DCP softkey, you specify the extension that you want to monitor. Then, when the monitored extension receives a call, you press the DCP softkey to pick up the call.
  • Page 88 Configuring Directed Call Pickup (DCP) Key(for Sylantro Servers) Aastra Web UI Use the following procedure to configure Directed Call Pickup on the 57i IP Phone. The procedure shows the softkey screens as an example. 1. Click on Operation->Softkeys and XML.
  • Page 89 Configuring Group Call Pickup (GCP) Key (for Sylantro Servers) Aastra Web UI Use the following procedure to configure Group Call Pickup on the 57i IP Phone. The procedure shows the softkey screens as an example. Note: A ring group must be configured on the Sylantro Server in order for a GCP softkey to function.
  • Page 90 3. Press the Pickup Key for the extension you select. The call is answered. Select an extension Press the Pickup Key to answer the call 82 Model 57i IP Phone User Guide Services Icom Callers DCP on line: 1. 2201 2.
  • Page 91: Xml Key

    Note: The XML services must be set up by your System Administrator before you can use the key. Contact your System Administrator for more infor- mation. On the 57i IP phone, you can access the XML applications from the IP Phone UI in two ways: • Via the "Services" menu •...
  • Page 92 After the XML application is applied, you can use the IP Phone UI to press the Services key and access the XML services. Setting XML Services Aastra Web UI 1. Click on Operation->Softkeys and XML. 2. Click on the Bottom Keys tab or the Top Keys tab.
  • Page 93 "Value" field. 7. If configuring a softkey on the Bottom Keys, in the state fields, check (enable) or uncheck (disable) the states you want to apply to this softkey. 8. Click on Operation->Softkeys and XML->Services. Model 57i IP Phone User Guide...
  • Page 94 Accessing the XML Service After an XML application(s) has been saved to your IP phone, and either the Services Menu or a softkey have been configured to access the XML applications, the customized service is ready for you to use.
  • Page 95 Message services display to the screen after pressing the softkey. For user input services, follow the prompts as appropriate. 4. To exit from the "Customized Features" screen, press the XML softkey again. Model 57i IP Phone User Guide...
  • Page 96: Flash Key

    You can set a softkey to generate a flash event when it is pressed on the 57i or 57i handset. You do this by setting the softkey to "flash". The IP phone generates flash events only when a call is connected and there is an active RTP stream (for example, when the call is not on hold).
  • Page 97: Sprecode Key

    Select from "Key 1" through "Key 10" on the top tab. 4. In the "Type" field, select Sprecode. 5. In the "Label" field, enter a label to display on the IP phone for this softkey. Model 57i IP Phone User Guide...
  • Page 98 Note: For values to enter in this field, contact your System Administrator. 7. If configuring a softkey on the Bottom Keys, in the state fields, check (enable) or uncheck (disable) the "Connected" state to apply to this softkey. 8. Click to save your changes. 90 Model 57i IP Phone User Guide...
  • Page 99: Park/Pickup Keys

    Park/Pickup Keys The IP phone has a park and pickup call feature that allows you to park a call and pickup a call when required. There are two ways a user can configure this feature: • Using a static configuration •...
  • Page 100 On the 57i handset, pressing Ï displays the "Park" and "Pickup" labels.. Note: Aastra recommends you configure either the static or the programmable configuration, but not both. Aastra Web UI 1. Click on Basic Settings->Preferences->General. 92 Model 57i IP Phone User Guide Park Values* Pickup Values* callpark pickup...
  • Page 101 • specify which line to use • specify the state of the park and/or pickup keys On the IP phone UI, the Park/Pickup feature displays the following: • When a call comes in, and you pickup the handset, the custom label that you configured for the Park softkey displays on the Phone UI.
  • Page 102 Use the following procedure to configure the Park/Pickup call feature using the softkey configuration method. Aastra Web UI Use the following procedure to configure a Park/Pickup key on the 57i IP Phone. 1. Click on Operation->Softkeys and XML. 2. Click on the Bottom tab or the Top tab.
  • Page 103 13.If configuring a softkey on the Bottom Keys, in the state fields, check (enable) or uncheck (disable) the "Idle" and "Outgoing" states to apply to this softkey. 14.Click to save your changes. "Park/Pickup Call Server page "Park/Pickup Call Server page Model 57i IP Phone User Guide...
  • Page 104 1. Pick up the handset on the phone. 2. Enter the extension number where the call was parked. 3. Press the "Pickup" softkey. If the call pick up is successful, you are connected with the parked call. 96 Model 57i IP Phone User Guide...
  • Page 105: Last Call Return (Lcr) Key (Sylantro Servers Only)

    When you configure an “lcr” softkey, the label “LCR” displays next to that softkey on the IP phone. When the Sylantro server detects an “lcr” request, it translates this request and routes the call to the last caller.
  • Page 106 6. If configuring a softkey on the Bottom Keys, in the state fields, check (enable) or uncheck (disable) the states you want to apply to this softkey. 7. Click to save your changes. 98 Model 57i IP Phone User Guide...
  • Page 107: Services Key

    158 Note: Your System Administrator can create a custom Services key for your application. For more information about custom Services, see "Customi- zable Callers List Key and Services Key" on page 178. page 132 Model 57i IP Phone User Guide...
  • Page 108 7. If configuring a softkey on the Bottom Keys, in the state fields, check (enable) or uncheck (disable) the states you want to apply to this softkey. 8. Click to save your changes. 100 Model 57i IP Phone User Guide...
  • Page 109: Directory Key

    In addition to creating a Directory softkey, you can also download a Directory List to your PC if required using the Aastra Web UI. Reference For more information about the Directory List, see "Directory List" Model 57i IP Phone User Guide page 132.
  • Page 110 6. If configuring a softkey on the Bottom Keys, in the state fields, check (enable) or uncheck (disable) the states you want to apply to this softkey. 7. Click to save your changes. 102 Model 57i IP Phone User Guide...
  • Page 111: Callers List Key

    Callers List Key. This allows you to configure the Callers List Key with other functions if required. Contact your System Administrator for more information. Reference For more information about the Callers List, see "Callers List" page Model 57i IP Phone User Guide 148.
  • Page 112 6. If configuring a softkey on the Bottom Keys, in the state fields, check (enable) or uncheck (disable) the states you want to apply to this softkey. 7. Click to save your changes. 104 Model 57i IP Phone User Guide...
  • Page 113: Intercom Key

    You can use the Intercom key to automatically connect with a remote extension for outgoing calls, and to answer an incoming intercom call. Reference For more information about the Intercom key, see "Using Intercom" Model 57i IP Phone User Guide Intercom page 116.
  • Page 114 6. If configuring a softkey on the Bottom Keys, in the state fields, check (enable) or uncheck (disable) the states you want to apply to this softkey. 7. Click to save your changes. 106 Model 57i IP Phone User Guide...
  • Page 115: None Key

    None Key You can set a key to force a blank entry on the IP phone display for a specific key. You do this by setting the key to "none". The keys are added in order (from key 1 to key 20) after any hard-coded keys have been added.
  • Page 116: Empty Key

    Empty Key You can set a softkey to force a blank entry on the IP phone display for a specific softkey. You do this by setting the softkey to "empty". The softkeys are added in order (from softkey1 to softkey20) after any hard-coded keys have been added. If a particular softkey is not defined, it is ignored.
  • Page 117: Phone Lock Key

    Phone Lock Key You can configure a key on the IP Phone to use as a lock/unlock key. You assign the function of the key as “Phone Lock”. Setting a Phone Lock Key Aastra Web UI Use the following procedure to configure a Phone Lock key on the 57i IP Phone.
  • Page 118 Using the Lock/Unlock Key on the IP Phone After configuring a key as a lock/unlock key, refer to the following procedure to use the key on the IP phone. Lock the Phone 1. Press the LOCK key. The phone locks.
  • Page 119: Deleting A Key

    Deleting a Key Aastra Web UI Use the following procedure to delete a key function on the 57i IP Phone. 1. Click on Operation->Softkeys and XML. Click on Operation->Expansion Module <N>.. 2. Click on the Bottom tab or the Top tab.
  • Page 120: Making Calls

    You can also make a call by pre-dialling a number. Pre-dialling lets you view a number before you dial. Use the Backspace softkey to correct any errors. 112 Model 57i IP Phone User Guide Tue Jan 01 10:10am L1 Dial >...
  • Page 121: Using Handsfree Speakerphone

    • When the handset is on hook, press When handsfree is on, the speaker light turns on. and enter a number at the dial tone. or the line/call to switch between to disconnect the call. Model 57i IP Phone User Guide "Audio to switch...
  • Page 122: Using A Headset

    9. If you do not wish to save changes, press Cancel to return to the previous screen. Note: By default, the volume for the headset microphone is set to medium. 114 Model 57i IP Phone User Guide "Headset Mic Volume"...
  • Page 123 To Make and Receive Calls Using a Headset IP Phone UI 1. Ensure that you have selected a headset audio mode by accessing the Options list (under option Preferences->Set Audio->Audio Mode on the IP Phone). 2. Plug the headset into the jack. 3. Press the key to obtain a dial tone or to answer an incoming call.
  • Page 124: Using Intercom

    5. When you are finished speaking, hang up the phone by placing the handset back on-hook or by pressing active call. When you hang up, the remote phone also hangs up. 116 Model 57i IP Phone User Guide or the Cancel key. or the line/call appearance button for the...
  • Page 125 You can set specific incoming Intercom call features on the 57i IP phone using the Aastra Web UI. The following table describes these features. Incoming Intercom Features in Aastra Web UI Microphone Mute Auto Answer Play Warning Tone Allow Barge In...
  • Page 126: Redial

    Note: The redial list is available during active calls. It also stores up to the last 100 numbers you called, allowing you to scroll through and select the number you wish to redial. 118 Model 57i IP Phone User Guide the last number you called is called , a Redial Directory list appears on-...
  • Page 127: Mute

    Note: If you place a muted call on hold, the phone automatically takes the call off mute when you reconnect to the call. key to mute the handset, headset, or speakerphone. key to mute the handset, headset, or speakerphone. Model 57i IP Phone User Guide...
  • Page 128: Receiving Calls

    If you cannot answer the call, the caller goes to voicemail if voicemail has been configured for your extension. Note: The 120 Model 57i IP Phone User Guide John Smith Tue May 17 10:19am L1 Ring Keri March or the line/call appearance button for button can be used to cancel the call pickup procedure.
  • Page 129: Sending An Incoming Call To Voicemail

    If you're already on the phone your incoming call should go directly to voicemail. Your phone screen displays a voicemail icon ( ) along with the number of waiting messages, if you have unheard messages (example: x4). Model 57i IP Phone User Guide...
  • Page 130: Handling Calls

    "Call Held" with the line number the call is held at the phone. Note: If you are connected to another call, the phone does not beep to remind you that you still have a call on hold. 122 Model 57i IP Phone User Guide key. John Smith...
  • Page 131: When On Hold

    If you press the call/line appearance button again, you disconnect from the call. Tue May 17 10:19am 00:27 L1 Connected >201 Keri March to disconnect the call. Model 57i IP Phone User Guide...
  • Page 132: Transferring Calls

    Use this key to transfer calls Screen that displays when handset is lifted Use the following procedure to transfer a call to another extension. Use the following illustration as a reference. 124 Model 57i IP Phone User Guide Services Icom Callers John Smith >...
  • Page 133: Conferencing Calls

    Party 2, before pressing the Transfer Key again to transfer Party 1 to Party 2. To cancel the transfer, select Cancel on the display screen or press Conferencing Calls The 57i IP phone offers two methods of conferencing: • Local conferencing (default method). • Centralized conferencing (for Sylantro and Broadsoft Servers) (Administrator must enable this method).
  • Page 134: Local Conferencing

    2. Call Party 2 by dialing their number (or answer an incoming call of a Party). 3. Wait for Party 2 to answer. When Party 2 answers, you can consult with them before adding them to the conference. 126 Model 57i IP Phone User Guide Tue May 17 10:19am 00:27 L2 Dial >203...
  • Page 135 (if available) of the parties in the conference call. When a name is displayed, pressing 4 drops the displayed party from the call. John Smith >7788 Dial Conf Xfer to scroll through and see the numbers and to scroll through and see the numbers and Model 57i IP Phone User Guide...
  • Page 136 <blue>“Joining Two Active Calls in a Single Conference.” Use the following procedure to create a conference call using centralized conferencing. Use the following illustration as a reference. Conference key when handset is lifted 128 Model 57i IP Phone User Guide "Centralized Conferencing" Joining two active calls in...
  • Page 137 If any party in the conference hangs up (including the party that began the conference), all other parties in the conference are still connected. John Smith >7788 Dial Conf Xfer to scroll through and see the numbers and Model 57i IP Phone User Guide...
  • Page 138 Line 1. Pressing Line 2 joins Party 1 and Party 2 to the conference on Line 2.) 6. Press the Conf Key again to join the Parties to the active conference. 130 Model 57i IP Phone User Guide "Setting Up a Servers)".
  • Page 139: Ending Calls

    (for example, if your caller is on hold). Press or the line/call appearance button of the active call to end the call. If connected through the handset, you can also place the handset back on hook to end the call. Model 57i IP Phone User Guide...
  • Page 140: Managing Calls

    Key 2 which is the Directory key. Accessing Your Directory IP Phone UI Use the following procedure to access your Directory List. Use the following illustration as a reference.. Directory Softkey 132 Model 57i IP Phone User Guide...
  • Page 141 Note: The quick-search feature in the Directory List works only when the Directory is first accessed. Managing the Directory List From the Directory List in the IP Phone UI, you can perform the following: • Add a new entry • Edit an entry •...
  • Page 142 Maximum length of a name Maximum length of a label Maximum length of a URI Maximum number directory entries in the NVRAM The following examples illustrate the IP Phone UI screens you can use to add/edit entries in the Directory List. Save Backspace...
  • Page 143 Screen 1 and Screen 2. Steve Smith Office 905-760-9999 Line: 1 | Delete Dial Change Add Number Quit Steve Smith 905-760-9999 Line: 1 | Delete Dial Change Add Number Quit Model 57i IP Phone User Guide...
  • Page 144 The screens. The indicates this is the last number entry for the name. 136 Model 57i IP Phone User Guide "Deleting Single and Multiple Numbers in an Entry" indicates there are multiple number entries indicates you can scroll forward or backward between...
  • Page 145 783-444-5555 Line: 1 | Delete Dial Arrange Change Add Number Quit 905-760-9999 Line: 1 | Delete Dial Arrange Change Add Number Quit Home 783-555-7676 Line: 1 | Delete Dial Arrange Change Add Number Quit Model 57i IP Phone User Guide...
  • Page 146 • You can press Yes to delete the directory entry (name, number, label, and line) from the Directory List. • You can press Cancel to cancel the delete function. 138 Model 57i IP Phone User Guide Delete? Steve Smith Cancel...
  • Page 147 "Dir" key on the idle screen to access the Directory List. From the Directory List in the IP Phone UI, you can add, delete, change, or move entries as required. The following is an example of the Directory List Header screen with 97 entries in the List.
  • Page 148 Maximum length of a name Maximum length of a label Maximum length of a URI Maximum number directory entries in the NVRAM The following examples illustrate the IP Phone UI screens you can use to add/edit entries in the Directory List. Save Backspace...
  • Page 149 • You can use the Delete softkey to delete a number or to delete multiple num- Steve Smith Office 905-760-9999 Line: 1 | Delete Dial Change Add Number Steve Smith 905-760-9999 Line: 1 | Delete Dial Change Add Number Quit Model 57i IP Phone User Guide Quit...
  • Page 150 The screens. The indicates this is the last number entry for the name. 142 Model 57i IP Phone User Guide "Deleting Single and Multiple Numbers in an Entry" indicates there are multiple number entries indicates you can scroll forward or backward between...
  • Page 151 783-444-5555 Line: 1 | Delete Dial Arrange Change Add Number 905-760-9999 Line: 1 | Delete Dial Arrange Change Add Number Home 783-555-7676 Line: 1 | Delete Dial Arrange Change Add Number Model 57i IP Phone User Guide Quit Quit Quit...
  • Page 152 Directory List. • You can press Number to delete only a specific number associated with a name. • You can press Cancel to cancel the delete function. 144 Model 57i IP Phone User Guide Delete? Steve Smith Cancel...
  • Page 153 Directory List in a spreadsheet application. The file displays the name, phone number, and line number for each Directory entry. Note: Your System Administrator can populate your IP phone Directory List with server directory files. Contact your System Administrator for more details.
  • Page 154 Directory List in a spreadsheet application. The file displays the name, phone number, and line number for each Directory entry. Note: Your System Administrator can populate your IP phone Directory List with server directory files. Contact your System Administrator for more details.
  • Page 155 3. To dial a displayed entry from the Directory List, pick up the handset, press the handsfree key, or press the Dial softkey. 4. To exit the Directory List, press the Quit softkey. Model 57i IP Phone User Guide...
  • Page 156: Callers List

    9054550055 Jun 8 2:41pm 2X You can view, scroll, and delete line items in the Callers List from the IP phone UI. You can also directly dial from a displayed line item in the Callers List. 148 Model 57i IP Phone User Guide...
  • Page 157: Accessing The Callers List

    6. To dial a displayed entry from the Callers List, pick up the handset, press the handsfree button, or press a line key. 7. To exit the Callers List, press the Callers List key. icon displays with the handset ON or OFF or the Scroll keys. Model 57i IP Phone User Guide...
  • Page 158 3. Press any key on the dial pad to begin editing. 4. To move the cursor one digit to the right, press of the cursor, press 5. To dial the displayed number press line keys. 150 Model 57i IP Phone User Guide Jun 8 2:55pm John Burn r ns 9054550055...
  • Page 159 Use the following procedure to delete all items from the Callers List. 1. Press the Callers List Key. 2. Press the Delete softkey. 3. Press the Delete softkey again at the prompt to erase all items. Model 57i IP Phone User Guide...
  • Page 160 4. Enter the location on your computer where you want to download the Callers List and click SAVE. The callerslist.csv file downloads to your computer. 5. Use a spreadsheet application to open and view the Callers List. 152 Model 57i IP Phone User Guide...
  • Page 161: Call Forwarding

    No Answer Busy No Answer Note: You can set the global call forward settings using the IP phone UI or the Aastra Web UI. However, you must use the Aastra Web UI to set the per- line call forward settings. The per-line settings override the settings for global call forwarding.
  • Page 162: Setting Call Forwarding

    Note: "Number of Rings" field applies to No Answer and Busy No Answer modes only. 6. Press Done to save the settings. The following example shows the idle screen on the IP Phone with Call Forwarding set to "No Answer" mode. 154 Model 57i IP Phone User Guide...
  • Page 163 4. In the "Number of Rings" field, select the number of rings on the line before the call is forwarded. Valid values are 1 to 9. 5. Click to save the Call Forward settings. The changes are dynamic and Model 57i IP Phone User Guide...
  • Page 164 The following example shows the idle screen on the IP Phone with Call Forwarding set to "No Answer" mode. John Smith CFWD NoAnswer Sat Jan 1 01:04 156 Model 57i IP Phone User Guide...
  • Page 165: Missed Calls Indicator

    Missed Calls Indicator The IP phone has a "missed calls" indicator that increments the number of missed calls to the phone. This feature is accessible from the IP phone UI only. The number of calls that have not been answered increment on the phone’s idle screen as "<number>...
  • Page 166: Voicemail

    Voicemail The Voicemail feature on the 57i IP phone allows you to use a line, configured with a phone number for dialing out, to connect to a voicemail server. For each assigned Voicemail number, there can be a minimum of 0 or a maximum of 1 Voicemail access phone number.
  • Page 167: Additional Features

    LCD window. When the suppression of DTMF playback is enabled, the IP phone dials the stored number and displays the entire number immediately in the LCD window, allowing the call to be dialed faster.
  • Page 168 2. Go to the "General" section 3. Enable the "Suppress DTMF Playback" field by checking the check box. (Dis- able this field by unchecking the box). Default is disabled. 4. Click to save your settings. 160 Model 57i IP Phone User Guide...
  • Page 169: Display Dtmf Digits

    Display DTMF Digits A feature on the 57i phone allows users to enable or disable DTMF (dual-tone multi- frequency) digits to display to the IP phone when using the keypad to dial, or when dialing from a softkey. DTMF is the signal sent from the phone to the network that you generate when you press the phone’s touch keys.
  • Page 170: Enable/Disable Call Waiting

    • the Blind Transfer feature on the phone may not work if two calls are made to the phone at one time. You can disable call waiting using the configuration files or the Aastra Web UI. 162 Model 57i IP Phone User Guide 153.) It then forwards the call according to the rule page 168).
  • Page 171 Enabling/Disabling Call Waiting Aastra Web UI Use the following procedure to enable or disable Call Waiting on the IP phone. Note: "Call Waiting" is enabled by default. 1. Click on Basic Settings->Preferences->General. 2. Call Waiting is enabled by default. If required, disable the "Call Waiting" field by unchecking the check box.
  • Page 172: Play Call Waiting Tone

    You can configure this feature using the Aastra Web UI. Configuring Call Waiting Tone Aastra Web UI Use the following procedures to configure a call waiting tone on the IP phone. Note: "Play Call Waiting Tone" is enabled by default. 1. Click on Basic Settings->Preferences->General.
  • Page 173: Stuttered Dial Tone

    You can configure this feature using the Aastra Web UI. Configuring Stuttered Dial Tone Aastra Web UI Use the following procedures to configure stuttered dial tone on the IP phone. Note: "Stuttered Dial Tone" is enabled by default. 1. Click on Basic Settings->Preferences->General.
  • Page 174: Xml Beep Support

    UI applies to the phone immediately. Configuring XML Beep Support Aastra Web UI Use the following procedures to configure an XML beep on the IP phone. Note: "XML Beep Support" is enabled by default. 1. Click on Basic Settings->Preferences->General. 2. "XML Beep Support" is enabled by default. If required, disable the "XML Beep Support"...
  • Page 175: Status Scroll Delay

    Configuring Status Scroll Delay Aastra Web UI Use the following procedures to specify a status scroll delay on the IP phone. 1. Click on Basic Settings->Preferences->General. 2. Enter a value in the "Status Scroll Delay (seconds)" field. Valid values are: 1 to 25 seconds.
  • Page 176: Incoming Call Interrupts Dialing

    Note: If you disable this field, and the phone receives an incoming call while you are dialing an outgoing call, you can pick up the call and perform transfer or conference as required. 168 Model 57i IP Phone User Guide...
  • Page 177 1. Click on Basic Settings->Preferences->General. 2. Enable the "Incoming Call Interrupts Dialing" field by checking the check box. Disable this field by unchecking the box). Default is disabled. 3. Click to save your settings. Model 57i IP Phone User Guide...
  • Page 178: Goodbye Key Cancels Incoming Calls

    1. Click on Basic Settings->Preferences->General. 2. The "Goodbye Key Cancels Incoming Call" field is enabled by default. If required, disable this field by unchecking the check box. 3. Click to save your settings. 170 Model 57i IP Phone User Guide...
  • Page 179 "Ignore" softkey to ignore the second incoming call and remain on the active call press the "Answer" softkey to answer the second incoming call. Model 57i IP Phone User Guide...
  • Page 180: Upnp Mapping Lines (For Remote Phones)

    Configuring UPnP Mapping Lines Aastra Web UI Use the following procedure to configure the UPnP mapping lines on the IP phone. 1. Click on Basic Settings->Preferences->General. 2. The "UPnP Mapping Lines" field is set to 0 by default. If required, change the setting to a specific line by selecting a line from the list.
  • Page 181: Message Waiting Indicator

    Configuring Message Waiting Indicator Aastra Web UI Use the following procedure to configure the message waiting indicator on a specific line or on all lines on the IP phone. Note: "Message Waiting Indicator Line" parameter is set to ALL lines by default.
  • Page 182: Incoming Intercom Call Features

    Allow Barge In Microphone Mute You can mute or unmute the microphone on the IP phone for intercom calls made by the originating caller. If you want to mute the intercom call, you enable this feature. If you want to unmute (or hear the intercom call), you disable this feature.
  • Page 183 Allow Barge In You can configure whether or not the IP phone allows an incoming intercom call to interrupt an active call. The “Allow Barge In” parameter controls this feature. When you enable the this parameter, which is the default value, an incoming intercom call takes precedence over any active call, by placing the active call on hold and automatically answering the intercom call.
  • Page 184: Using Redial Key For "Last Number Redial

    Using Redial Key for “Last Number Redial” The IP phone has an enhanced redial user interface that allows a user to quickly redial the last number that was dialed out from the phone. You can: • Press the REDIAL button twice to redial the last number dialed.
  • Page 185: Available Features Enabled By Administrators

    Available Features Enabled by Administrators There are features on your IP Phone that you can use ONLY if an Administrator has enabled them on your phone. Those features are described in this section. Contact your System Administrator for more information.
  • Page 186: Customizable Callers List Key And Services Key

    Customizable Callers List Key and Services Key The 55i IP Phone currently has a Callers List key and a Services key. Your System Administrator can specify an XML URI that creates a custom Callers List and Services application for your phone. When you press the Callers List key or the Services key, the phone accesses a custom XML URI Callers List, or a custom XML URI Service.
  • Page 187: Answer And Ignore Softkeys For Xml Applications

    The Hold feature allows you to put an active call on “hold,” then retrieve the call later. This enhancement is intended for IP phones operating with servers that support RFC3264 (for example, Broadsoft). If a server does not support RFC3264, then the IP phones do not use RFC3264 functionality. Model 57i IP Phone User Guide...
  • Page 188: Model 536M And 560M Expansion Modules

    Model 536M and 560M Expansion Modules The 57i IP Phone offers optional 536M and 560M Expansion Modules that attach to the right side of the phone to provide additional softkeys. Model 536M The 536M provides 18 softkeys in each column (totaling 36 keys) on the keypad.
  • Page 189: Using The Expansion Modules

    After configuring the softkeys on the 536M Expansion Module, you can record the name of the softkey on the paper labels provided with the Expansion Module. Press the softkey you want to use when applicable. Softkeys Lock Phone BLF Key Office (speeddial) Model 57i IP Phone User Guide...
  • Page 190: Function Keys

    Page 1"List 1" and "List 2" Page 2"List 3" and "List 4" Page 3"List 5" and "List 6". Softkeys Function Keys 182 Model 57i IP Phone User Guide List 1 List 2 Lock/Unlock BLF 200 Home (speeddial) (Press for page 1)
  • Page 191 Expansion Module screen. Contact your System Administrator for more information. References For more information about configuring softkeys, see For more information about installing 536M and 560M modules on your phone, see the Aastra 57i IP Phone Installation Guide. List 5 List 6 Page 3 Screen Softkeys page 53.
  • Page 192: Troubleshooting Solutions

    Why is my handset not working? Check to ensure that the handset cord is fully connected to both the phone and handset. See the section “Connecting a Handset or Headset” in the Aastra 57i Installation Guide for information. 184 Model 57i IP Phone User Guide...
  • Page 193 Contact your System Administrator for more information. How do I change my user password? You can change the user password from the IP phone UI or the Aastra Web UI. IP Phone UI 1. Press on the phone to enter the Options List.
  • Page 194 For information about changing your password, see Why does my phone display "Bad Encrypted Config"? The IP phone displays "Bad Encrypted Config" because encrypted configuration files are enabled but the decryption process has failed. Report this error to your System Administrator.
  • Page 195 How do I restart the IP phone? IP Phone UI 1. Press the button on the phone to enter the Option List. 2. Use the key to scroll down the list of options to Phone Status and press the key to select.
  • Page 196 • At a configured key on the phone. For more information about configuring a Lock/Unlock key on your phone, see Use the following procedures to lock an IP phone and prevent it from being used or configured. IP Phone UI Lock the Phone 1.
  • Page 197 The phone locks dynamically and displays the following message: "Phone is locked". Unlock the Phone 3. Click on Operation->Phone Lock. 4. In the "Unlock the Phone?" field, click The phone unlocks dynamically and displays the following message: "Phone is unlocked". Model 57i IP Phone User Guide...
  • Page 199: Limited Warranty

    Aastra Telecom warrants this product against defects and malfunctions during a one (1) year period from the date of original purchase. If there is a defect or malfunction, Aastra Telecom shall, at its option, and as the exclusive remedy, either repair or replace the telephone set at no charge, if returned within the warranty period.
  • Page 201: Appendix A - Time Zone Codes

    AU-Adelaide AU-Darwin AU-Perth AW-Aruba BA-Sarajevo BB-Barbados BE-Brussels BG-Sofia BM-Bermuda BO-La Paz BR-Noronha BR-Belem BR-Fortaleza BR-Recife BR-Araguaina BR-Maceio BR-Sao Paulo BR-Cuiaba BR-Porto Velho BR-Boa Vista BR-Manaus BR-Eirunepe BR-Rio Branco BS-Nassau BY-Minsk BZ-Belize Time Zone Code Model 57i IP Phone User Guide...
  • Page 202 FR-Paris GB-London GB-Belfast GD-Grenada GF-Cayenne GI-Gibraltar GP-Guadeloupe GR-Athens GS-South Georgia GT-Guatemala GU-Guam GY-Guyana HK-Hong Kong HN-Tegucigalpa HR-Zagreb HT-Port-au-Prince HU-Budapest IE-Dublin IS-Reykjavik IT-Rome JM-Jamaica JP-Tokyo KY-Cayman LC-St Lucia LI-Vaduz LT-Vilnius LU-Luxembourg LV-Riga Model 57i IP Phone User Guide Time Zone Code...
  • Page 203 PT-Azores PY-Asuncion RO-Bucharest RU-Kaliningrad RU-Moscow RU-Samara RU-Yekaterinburg RU-Omsk RU-Novosibirsk RU-Krasnoyarsk RU-Irkutsk RU-Yakutsk RU-Vladivostok RU-Sakhalin RU-Magadan RU-Kamchatka RU-Anadyr SE-Stockholm SG-Singapore SI-Ljubljana SK-Bratislava SM-San Marino SR-Paramaribo SV-El Salvador TR-Istanbul TT-Port of Spain TW-Taipei Model 57i IP Phone User Guide Time Zone Code...
  • Page 204 Time Zone Name UA-Kiev US-Eastern US-Central US-Mountain US-Pacific US-Alaska US-Aleutian US-Hawaii UY-Montevideo VA-Vatican YU-Belgrade Model 57i IP Phone User Guide Time Zone Code...
  • Page 205 536M and 560M 180 expansion module, 560M 180 flash key 54 flash key, setting softkey for 88 GCP (Group Call Pickup) 54 getting started 4 Goodbye key cancels incoming call 170 configuring 170 using 171 Model 57i IP Phone User Guide Index-1...
  • Page 206 173 microphone mute, for intercom 174 microphone volume, headset 34 missed call summary subscription 177 Index-2 Model 57i IP Phone User Guide Index missed calls indicator accessing and clearing 157 overview 157 multiple line call appearances 52...
  • Page 207 Web UI, using 19 XML application title 83 XML application URI 83 XML beep support 166 XML key 54 XML, accessing service 86 XML, setting services for 84 XML, setting softkey for 85 Model 57i IP Phone User Guide Index-3...
  • Page 210 If you’ve read this owner’s manual and consulted the Troubleshooting section and still have problems, please visit our website at www.aastra.com or call 1-800-574-1611 for technical assistance. © Aastra Telecom Inc. 2007 41-001201-00 Rev 02...

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