Qlogic SANsurfer FC HBA Manager User Manual page 123

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The DNS or the local host file may contain an incorrect IP address for the
host name. Use the ping command to ping the host name, and then verify
that the correct IP address is translated from the name. If necessary,
reinstall the HBA driver.
To verify that the HBA driver is installed on Windows:
1. Right-click the My Computer desktop icon. On the shortcut menu, click
Manage.
2. In the left pane of the Computer Management window, click Device
Manager. In the right pane, click SCSI and RAID controllers.
3. Right-click a QLogic FC Adapter. (which is a QLogic FC HBA port). On the
shortcut menu, click Properties.
4. On the QLogic Fibre Channel Adapter Properties, click the Driver tab.
5. On the Driver page, click the Driver Details button.
6. On the Driver File Details dialog box, Driver files list, select the driver. The
file version appears below.
7. Repeat the process for each HBA port, as appropriate.
To verify that the HBA driver is installed on Netware:
1. At the server command prompt, type the following and then press ENTER:
modules q*
2. Verify that the QLogic HBA driver is installed.
To verify that the HBA driver is installed on Red Hat/SuSE Linux:
1. Type the following command and then press ENTER:
lsmod (the letter L)
2. Verify that the QLogic HBA driver is installed.
To verify that the HBA driver is installed on Macintosh:
1. Type the following command and then press ENTER:
kextstat | grep QLogic
2. Verify that the QLogic HBA driver is installed.
To verify that the HBA driver is installed on Solaris SPARC/x86:
1. Type the following command and then press ENTER:
modinfo | grep qla
2. The entries, if they appear, are the installed QLogic HBA drivers.
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9 – Troubleshooting
Verifying that the HBA Driver is Installed
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