Troubleshooting - Maytag PERFORMANCE SERIES Use & Care Manual

TROUBLESHOOTING
First try the solutions suggested here or visit our website and reference FAQs (Frequently Asked Questions) to possibly avoid the cost of a service call.
Washer displaying code message and tone sounds
In the U.S.A. www.maytag.com/help In Canada www.maytag.ca
"F20" (Water Inlet Problem--no water or insufficient water supply)
Select POWER/CANCEl. twice to cancel the cycle. Unplug washer or disconnect power.
Check the following:
Are both hot and cold water faucets completely turned on?
Are screens at inlet hose connection to washer clogged?
Are water inlet hoses kinked?
Are water inlet hoses frozen?
Plug in washer or reconnect power. Re-select cycle and press START/PAUSE. If the
problem remains, ca[[ for service.
"F21" (Drain Problem)
Select POWER/CANCEl. twice to cancel the cycle. Unplug washer or disconnect power.
Check the following:
Is the drain hose kinked?
Is the drain hose frozen?
Is the drain hose clogged?
Is the drain hose more than 96" (2.4 m) above the floor?
Plug in washer or reconnect power. Re-select cycle and press START/PAUSE. If the
problem remains, ca[[ for service.
"SUD" (Suds Routine)
When excessive suds are detected, a suds routine automatically starts. This routine
removes extra suds and assures proper rinsing of your garments. "SUD" is displayed
during rinsing and at the end of the cycle to inform you that Suds Routine was activated.
Use only HE (High Efficiency) detergents.
"F22" (Front Door Lock)
Select POWER/CANCEl. twice to cancel the cycle.
Check the following:
Is the washer door firmly shut?
The door must be completely closed for the washer to operate. The door may look closed,
but may not be latched. Open the door and close firmly.
Were you washing a large load?
Before you close the washer doob check that clothes are inside the washer drum and
away from the sea[ area so the clothes can tumble freely. An overloaded basket may keep
the door from closing completely. Reduce your load size if needed. Close the door. Press
POWER/CANCEl. and then press START/PAUSE.
"F" Codes other than F20, F21, or F22
Select POWER/CANCEl. twice to cancel the cycle. Select DRAIN & SPIN if there is
excessive water in the washer.
Washer won't start
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to folow these instructions can result in death,
fire, or electrical shock.
• Check the following:
Is the power cord plugged into a grounded 3 prong outlet?
Is the washer door firmly closed?
Has a cycle been selected, but START/PAUSE has not been selected and held
for 1 second?
Was the door open after completion of last cycle?
Washer won't fill, wash, or rinse
Check the following:
Is the power cord plugged into a grounded 3 prong outlet?
Is there power at the plug? Check electrical source or call an electrician.
Are the hot and cold water faucets turned on?
Is the water inlet hose kinked?
Are the water inlet valve screens clogged?
Turn off the water and remove inlet hoses from the washer. Remove any accumulated film
or particles. Reinstall hoses, turn water on, and check for leaks.
Re-select cycle and press START/PAUSE. If the problem remains, call for service.
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