Page 1 7500 Series User's Guide May 2007 www.lexmark.com...
Page 2: Safety Information
This product is designed, tested, and approved to meet strict global safety standards with the use of specific Lexmark components. safety features of some parts may not always be obvious. Lexmark is not responsible for the use of other replacement parts.
Page 3: Table Of Contents
Contents Safety information ......................Introduction ........................Finding information about the printer ....................Wireless network compatibility ......................Operating system notice ........................Setting up the printer ....................Checking the box contents ........................ Understanding the parts of the printer ....................Standalone printer setup ........................Getting the printer ready to fax ......................
Page 4 Wirelessnetworking .......................... Finding IPaddresses ..........................Assigning a nIPaddress ..........................Configure I Paddress ..........................Finding thesignal s trength ......................... Types ofwireless networks ........................Tipsforusingnetwork a dapters ......................... Advancedwirelesssetup........................Creating anadhocwireless network using Windows ................Adding a printer t oanexisting adhocwireless network using Windows ........... Loading paper and original documents ..............
Page 5 Printing a booklet ............................Assembling a booklet ..........................Printing on custom-size paper ........................Printing iron-on transfers ..........................Printing transparencies ..........................Printing a banner ............................Printing on both sides of the paper (duplexing) ................. Understanding the two-sided printing (duplexing) function ................. Printing on both sides of the paper (duplexing) automatically ..............
Page 6 Changing t heGamma Valueofa photoor image ..................Despeckling a photo ..........................Changing t he Brightness / Contrast settings of a photo ................Applying a color effect to a photo ....................... Changing the Exposure setting of a photo ....................Removing wavy patterns from scanned photos, magazines, or newspapers ..........Printing photos ...........................
Page 7 Scanning multiple photos at one time using the computer .............. Creating a PDF from a scanned item ....................Canceling a scan job ........................Customizing scan settings using the computer ................Understanding Scan and the Scan Mode menu ................Using the Change Scan Default Settings submenu ................
Page 8 Understanding the Maintenance menu ................... Installing print cartridges ........................Removing a used print cartridge ...................... Refilling print cartridges ........................Using genuine Lexmark print cartridges ..................Aligning print cartridges ........................Cleaning the print cartridge nozzles ....................Wiping the print cartridge nozzles and contacts ................
Page 9 Printer cannot connect to the wireless network ..................Wireless Setup Utility cannot communicate with the printer during installation (Windows users only) ..............................Checking your network name (Windows users only) ................Ping the access point ..........................Ping the printer ............................Run the Wireless Setup Utility (Windows users only) ................Changing wireless settings after installation (Windows users only) ............
Page 10 Printer is not able to communicate with the computer ................Problems when copying, scanning, or faxing ................... Wrong printer is attached ......................... Updating the printer software ........................Bidirectional communication is not established ..................Experiencing poor quality or incorrect output ................... Cannot print from digital camera using PictBridge ...................
Page 11 Fax Error ..............................Remote Fax Error ............................. Phone Line Busy ............................Phone Line Error ............................Failed to Connect ............................. Unsupported Paper Size .......................... Unsupported Fax Mode ........................... No Answer ..............................Error messages on the printer display ..................... Alignment Error ............................Cartridge Error (1102, 1203, 1204, or 120F) ....................
Page 12 Edition notice ........................... European EC directives conformity statement for radio products ........... Power consumption ......................... Networking glossary ....................Index ..........................
Page 13: Introduction
Quick Setup sheet The Quick Setup sheet gives you instructions for You can find this document in the printer box or on the Lexmark Web site at www.lexmark.com. setting up hardware and software. User's Guide The User's Guide gives you instructions for setting up You can find this document in the printer box or on the Lexmark Web site at www.lexmark.com.
Page 14 2 Double-click the printer Help icon. An icon of the User's Guide appears on your desktop, and the User's Guide: Comprehensive Version appears on the screen. You can also find this document on the Lexmark Web site at www.lexmark.com. Lexmark Solution...
Page 15 Call us at Telephone support Telephone numbers and support hours vary by country or region. ,, US: 1-800-332-4120 Visit our Web site at www.lexmark.com. Monday-Friday (8:00 AM-11:00 PM ET) Select a country or region, and then select Saturday (Noon-6:00 PM ET) the Customer Support link.
Page 16: Wireless Network Compatibility
Record the following information (located on the store receipt and the back of the printer), and have it ready when you contact us so that we may serve you faster: • Machine Type number • Serial number • Date purchased •...
Page 17: Setting Up The Printer
Setting up the printer Checking the box contents Black print cartridge Cartridges to be installed into the printer. Note: Cartridge combinations vary depending on the Color print cartridge product purchased. Telephone cord Use for faxing. For more information about connecting this cord, see "Choosing a fax connection"...
Page 18: Understanding The Parts Of The Printer
Installation software CD for Windows and • Installation software for the printer Macintosh • User's Guide: Comprehensive Version in electronic format • Mac Help Understanding the parts of the printer Scanner glass Copy or remove an item. Top cover Access the scanner glass. Paper guides Keep paper straight when feeding.
Page 19 Wi-Fi indicator Check wireless status: • Off indicates that the printer is not turned on or that no wireless option is installed. • Orange indicates that the printer is ready for wireless connection, but not connected. • Orange blinking indicates that the printer is configured but unable to communicate with the wireless network.
Page 20: Standalone Printer Setup
Lexmark N2050 (internal wireless print server) Connect the printer to a wireless network. Note: Not all products come with an internal wireless print server installed. For more information, see "Ordering paper and other supplies" on page 141. Duplex cover • Print on both sides of the paper •...
Page 21 2 Remove all tape and packing material from all areas of the printer. 3 If needed, install the correct control panel for your language. 4 Raise the control panel.
Page 22 5 Extend the paper exit tray. 6 Raise the paper support. 7 Extend the paper guides. 8 Load paper.
Page 23 9 Connect the power cord. 10 Make sure the power is on. 11 If prompted, set the language. Using the control panel of the printer, press _ or _" repeatedly until the language you want appears on the display. Press _/to save. 12 If prompted, set the country/region.
Page 24 13 Open the printer. 14 Press down on the cartridge carrier levers. 15 Remove the tape from the black print cartridge, and insert the cartridge in the left carrier. 16 Close the black cartridge carrier lid.
Page 25 17 Remove the tape from the color print cartridge, and insert the cartridge in the right carrier. 18 Close the color cartridge carrier lid. 19 Close the printer. 20 Press _/..i_iil ¸I_'_'''_I!'''!''! I¸:_'I¸'¸_¸¸¸_'_II_ An alignment page prints.
Page 26: Getting The Printer Ready To Fax
21 Discard the alignment page. Notes: • The alignment page may differ from the one shown. • Streaks on the alignment page are normal, and do not indicate a problem. Getting the printer ready to fax CAUTION: Do not use the fax feature during a lightning storm. Do not set up this product or make any electrical or cabling connections, such as the power supply cord or telephone, during a lightning storm.
Page 27 3 Connect the telephone line of your chosen telecommunications equipment to the left outlet of the adapter. If your telecommunications equipment uses a US-style (RJ11) telephone line, follow these steps to connect the equipment: 1 Remove the plug from the EXT port on the back of the printer. Note: Once this plug is removed, any country- or region-specific equipment you connect to the printer by the adapter, as shown, will not function properly.
Page 28 Country/region • Saudi Arabia • Israel • United Arab Emirates • Hungary • Poland • Egypt ° Romania • Bulgaria ° Russia • Czech Republic ° Slovenia • Belgium • Australia ° Spain • South Africa • Turkey ° Greece To connect an answering machine or other telecommunications equipment to the printer: 1 Remove the plug from the back of the printer.
Page 29: Choosing A Fax Connection
There is a plug installed in the EXT port of the printer. This plug is necessary for the proper functioning of the printer. Note: Do not remove the plug. If you remove it, other telecommunications devices in your home (such as telephones or answering machines) may not work.
Page 30 Note: Setup steps may vary depending on your country or region. For more information on connecting the printer to telecommunications equipment, see the related topic, "Using an RJ11 adapter." 1 Make sure you have the following: • A telephone • An answering machine •...
Page 31: Connecting Directly To A Telephone Wall Jack
5 Connect a third telephone cord from the answering machine to the EXT port _ of the printer. Connecting directly to a telephone wall jack Connect the printer directly to a telephone wall jack to make copies or to send and receive faxes without using a computer.
Page 32: Connecting To A Computer With A Modem
3 Connect the other end of the telephone cord into the N slot of an active telephone wall jack. 4 If you would like to use the same line for both fax and telephone communication, connect a second telephone line (not provided) between the telephone and the F slot of an active telephone wall jack. 5 If you would like to use the same line for recording messages on your answering machine, connect a second telephone line (not provided) between the answering machine and the other N slot of the telephone wall jack.
Page 33: Connecting To A Telephone
2 Connect a telephone cord into the LINE port _ of the printer, and then plug it into an active telephone wall jack. 3 Remove the protective plug from the EXT port _ of the printer. 4 Connect a second telephone cord from the computer modem to the EXT port _ of the printer.
Page 34: Setting Up To Fax While Behind A Pbx
2 Connect one telephone cord to the LINE port [_ of the printer, and then plug it into an active telephone wall jack. 3 Remove the protective plug from the EXT port _ of the printer. 4 Connect the other telephone cord to a telephone, and then plug it into the EXT port _ of the printer.
Page 35: Using A Digital Phone Service
3 From the '1 Want To" menu, click Adjust speed dial list and other fax settings. 4 Click the Dialing and Sending tab. 5 From the "Dialing on your phone line" area, select Behind PBX from the Dialing Method drop-down list. 6 Click OK to save the setting.
Page 36 i®zmi Shows: Display ° Printer status * Messages * Menus Use to: ° Turn the printer on and off. ° Stop the print, copy, scan, or fax process. Print on both sides of the paper (duplex). A green backlight comes on when the duplex function is activated.
Page 37 • Enter the menus. • Enter the submenu currently highlighted on the screen. • In Photo mode, access the Photo Editing Tools menu. Note: If you are in a submenu, pressing this button has no effect. * Return to the previous level or screen within the menus and submenus. °...
Page 38: Navigating The Control Panel Menus
• Move upward through a submenu listing within a menu. • In Photo mode, increase the number copies of a photo you want to print. ° In Photo mode or Scan mode, move the Region of Interest box up. m_EE In Fax mode: •...
Page 39 • Scan • Setup • Maintenance 1 Press ,A. or V repeatedly until the item you want is highlighted. 2 Press _. The menu that matches the previously highlighted item appears: menu • Copy Mode " Photo Card Mode menu •...
Page 40: Installing Another Language Control Panel
Note: If you do notwant to use the default settings, you can enter the menu, make different choices for the values in the submenus, and then press _. Your job prints using the values you chose for this one individual job only. Installing another language control panel...
Page 41: Understanding The Setup Menu And Submenus
3 Align the clips on the control panel with the holes on the printer, and then press down. Understanding the Setup menu and submenus The Setup menu lets you set up the printer and specify and change user default settings that are available in some of the other main menus, such as the copy Mode menu and scan Mode menu.
Page 42 The following table explains the function of each submenu or menu item in the Setup menu. Paper Handling Specify the size and type of paper loaded. Change Printer Default Settings Specify the values you want for the printer settings and save the values as the new user default settings.
Page 43: Installing The Printer Software
5 Follow the instructions on the computer screen. Using the World Wide Web 1 Go to the Lexmark Web site at www.lexmark.com. 2 From the home page, navigate through the menu selection, and then click Drivers & Downloads. 3 Choose the printer and the printer driver for your operating system.
Page 44 Click the Productivity Studio icon for the task you want to complete. Depending on the printer you have, some of the features of this software may not be applicable. Scan • Scan a photo or document. • Save, edit, or share a photo or document.
Page 45 2 Click Setup and diagnose printer. • In Windows XP and earlier, click Start. The Solution Center appears with the Maintenance 2 Click Programs or All Programs --, Lexmark 7500 tab open. Series. 3 Select Solution Center. How To • Learn how to: Use basic features.
Page 46: Turning Printing Voice Notification On Or Off
1 Do one of the following: ° In Windows Vista, click @. • In Windows XP and earlier, click Start. 2 Click Programs or All Programs --, Lexmark 7500 Series. 3 Click Solution Center. 4 Click Advanced. 5 Click Printing Status.
Page 47: Installing An Internal Wireless Print Server
Installing an internal wireless print server The printer you purchased may contain an internal wireless print server that allows the printer to be used on a wireless network. If your printer does not have an internal wireless print server already installed, you can purchase one separately.
Page 48: What Do The Wi-Fi Indicator Lights Mean
You are now ready to configure the internal wireless print server to work on your wireless network. What do the Wi-Fi indicator lights mean? ,, Off indicates that the printer is not turned on, or a wireless print server is not installed. Select this option: If you want to connect the printer to the computer using a USB cable.
Page 49: Networking
Note: The printers in the following diagrams represent Lexmark printers with Lexmark internal print servers built in or installed in them so that they can communicate over a network. Lexmark internal print servers are devices made by Lexmark to enable Lexmark printers to be connected to wired or wireless networks.
Page 50 Scenario 1: Laptop and printer connected wirelessly with Internet • A computer is connected to a wireless router by an Ethernet cable. • A laptop and a printer are connected wirelessly to the router. • The network is connected to the Internet through a DSL or a cable modem. Internet Scenario 2: Computer,...
Page 51: What Information Do I Need And Where Do I Find It
Scenario 3: Computer, laptop, and printer connected wirelessly without Internet • A computer, a laptop, and a printer are connected wirelessly to a wireless access point. • The network has no connection to the Internet. Scenario 4: Laptop connected wirelessly to printer without Internet •...
Page 52: Printing A Network Setup Page
If you purchased the internal wireless print server separately, the MAC address appears on an adhesive label that came with the wireless print server. Attach the adhesive label to your printer so you will be able to find the MAC address when you need it.
Page 53: Assigning A Nipaddress
Types of wireless networks Networks can operate in one of two modes: infrastructure or ad hoc. Lexmark recommends setting up a network in infrastructure mode using the installation CD that came with the printer. A wireless network where each device communicates with others through a wireless access point (wireless router) is set up in infrastructure mode.
Page 54: Tipsforusingnetwork A Dapters
A simple type of wireless network is one where a PC with a wireless adapter communicates directly with a printer equipped for wireless networking. This mode of communication is called ad hoc. A device in this type of network must have a valid IP address and be set to ad hoc mode. The wireless print server must also be configured with the same SSID and channel.
Page 55: Advancedwirelesssetup
Advanced wireless setup Creating an ad hoc wireless network using Windows The recommended way to set up your wireless network is to use a wireless access point (wireless router). A network set up this way is called an infrastructure network. If you have an infrastructure network in your home, you should configure your printer for use on that network.
Page 56: Adding A Printer T Oanexisting Adhocwireless Network Using Windows
• If the network does not appear, wait a minute and then click the Refresh network list button. 21 Click Programs or All Programs - Lexmark 7500 Series. 22 Click Wireless Setup Utility. Note: You may be prompted to connect the printer to the computer again using the installation cable as part of the setup process.
Page 57: Loading Paper And Original Documents
Loading paper and original documents Loading paper 1 Make sure: • You use paper designed for inkjet printers. • If you are using photo, glossy, or heavyweight matte paper, you load it with the glossy or printable side facing you. (If you are not sure which side is the printable side, see the instructions that came with the paper.) °...
Page 58: Loading Envelopes
Loading envelopes You can load up to 10 envelopes at a time. Warning: Do not use envelopes that have metal clasps, string ties, or metal folding bars. 1 Load envelopes in the center of the paper support with the stamp location in the upper left corner. 2 Make sure: •...
Page 59: Loading Greeting Cards, Index Cards, Photo Cards, And Postcards
Loading greeting cards, index cards, photo cards, and postcards You can load up to 25 greeting cards, index cards, photo cards, or postcards at a time. 1 Load cards with the print side facing you. 2 Make sure: * The cards are loaded in the center of the paper support. °...
Page 60: Loading Custom-Size Paper
Loading custom-size paper You can load up to 100 sheets of custom-size paper at a time. 1 Load paper with the print side facing you. 2 Make sure: ° The paper size fits within these dimensions: Width: 76.0-216.0 3.0-8.5 inches Length: 127.0-432.0 5.0-17.0 inches...
Page 61 Note: The maximum scan area for the scanner glass is 216 x 297 mm (8.5 x 11.7 in.). 1 Open the top cover. 2 Place the original document or item facedown on the scanner glass in the lower right corner. Note: Photos should be loaded as shown.
Page 62: Loading Original Documents Into The Automatic Document Feeder
Loading original documents into the Automatic Document Feeder You can load up to 25 sheets of an original document into the Automatic Document Feeder tray for scanning, copying, and faxing. You can load A4, letter, or legal size paper into the Automatic Document Feeder. 1 Load an original document text side up into the Automatic Document Feeder tray.
Page 63: Using The Paper Handling Submenu
25 sheets of: • The document is loaded text side up. • Custom paper • The paper guide is against the edge of the paper. • Pre-punched paper • The paper size fits within these dimensions: Width: ° Reinforced edge copier paper 210.0 mm-215.9 •...
Page 64: Printing
1 Load paper. 2 Open a Web page using Microsoft Internet Explorer 5.5 or later. 3 If you want to check or change your print settings: From the toolbar area, click Lexmark --, Page Setup. Adjust the print settings. Click OK.
Page 65: Printing Photos Or Images From A Web Page
2 Open a Web page with Microsoft Internet Explorer 5.5 or later. On the Toolbar, the number of photos valid for printing appears next to Photos. 3 If no number appears next to Photos: From the Lexmark logo drop-down menu, select Options. Select the Advanced tab.
Page 66: Collating Copies
Collating copies If you print multiple copies of a document, you can choose to print each copy as a set (collated) or to print the copies as groups of pages (not collated). Collated Not collated 1 With a document open, click File .-* Print. 2 Click Properties, Preferences, Options, or Setup.
Page 67: Printing Documents From A Removable Storage Device
• The memory card or flash drive inserted contains files that have file name extensions of : .doc (Microsoft Word) .xls (Microsoft Excel) .ppt (Microsoft Powerpoint) .pdf (Adobe Portable Document Format) .rtf (Rich Text Format) .docx (Microsoft Word Open Document Format) .xlsx (Microsoft Excel Open Document Format) .pptx (Microsoft Powerpoint Open Document Format) .wps (Microsoft Works)
Page 68: Pausing Print Jobs
• Lexmark Photo Paper--An outstanding "everyday" heavyweight inkjet photo paper designed for use with Lexmark printers, but compatible with all brands of inkjet printers. Although inexpensive, it offers excellent image quality and outstanding value. • Transparency--A clear, plastic media primarily used for overhead projectors.
Page 69: Printing Greeting Cards, Index Cards, Photo Cards, And Postcards
5 From the Envelope Size list, select the envelope size loaded. 6 Select Portrait or Landscape orientation. Notes: • Most envelopes use landscape orientation. ° Make sure the same orientation is also selected in the software application. 7 Click OK to close any printer software dialogs that are open. 8 Click OK or Print.
Page 70: Printing An Image As A Poster
Note: Certain programs may cause text to be clipped or to disappear when using extra-large or extra-small fonts. If this occurs, try decreasing or increasing the font size. Printing an image as a poster 1 From the desktop, double-click the Productivity Studio icon.
Page 71: Assembling A Booklet
Assembling a booklet 1 Flip the printed stack of papers over in the paper exit tray. 2 Take the first bundle from the stack, fold it in half, and then set it aside with the front page down. 3 Take the next bundle from the stack, fold it in half, and then stack it with the front page down on top of the first bundle.
Page 72: Printing Transparencies
Printing transparencies 1 Load up to 50 transparencies. 2 With a document open, click File ..-, Print. 3 Click OK or Print. Note: To prevent smudging, remove each transparency as it exits, and let it dry before stacking. Transparencies may require up to 15 minutes to dry. Printing a banner 1 With a document open, click File ..-, Print.
Page 73: Printing On Both Sides Of The Paper (Duplexing) Automatically
Turn on the _ button so that a// documents are printed on both sides of the paper. Note: The light stays on until you select a different option. Turn off the _ button so that all documents are printed on one side of the paper. Note: The _ light stays off until you select a different option.
Page 74: Changing Printer Settings
3 Click the Print Layout tab. 4 From the Duplexing area, select Manual from the drop-down box. 5 Select the Print manual duplex instructions check box. 6 Press _. 7 The printer prints the odd-numbered pages and the instruction sheet, which describes how to flip and reload the paper.
Page 75: Resetting Printer Software To Factory Default Settings
1 In Windows Vista, click @ -.* Control Panel -.* Printer. In Windows 2000 and Windows XP, click Start -* Settings -* Printers or Printers and Faxes. 2 Right-click the Lexmark 7500 Series icon. 3 Click Printing Preferences. 4 Click the Save Settings menu.
Page 76: Resetting Factory Default Settings
Resetting factory default settings Resetting all settings This method clears all status pages, such as Fax Send and Receive History, and all information you entered, such as Phone Book or Speed Dial lists. 1 Turn the printer off. 2 Press and hold down _ and X, and then press @ to turn the printer on. Resetting only menu settings This method does not clear any information entered by you, such as Phone Book or Speed Dial lists.
Page 77: Working With Photos
Working with photos Retrieving and managing photos Inserting a memory card 1 Insert a memory card. • Insert the card with the brand name label facing up. • If there is an arrow on the card, make sure it points toward the printer. °...
Page 78: Inserting A Flash Drive
When the printer detects the memory card, the message Memory Card Detected appears on the control panel display. If the printer does not read the memory card, remove and reinsert it. Notes: • The printer recognizes one memory card at a time. If you insert more than one memory card, a message appears on the display prompting you to remove all memory cards inserted.
Page 79: Printing Photos From A Pictbridge-Enabled Digital Camera
Note: The printer recognizes one active media device at a time. If you insert more than one media device, a message appears on the display prompting you to designate the device you want the printer to recognize. Printing photos from a PictBridge-enabled digital camera PictBridge is a technology available in most digital cameras that lets you print directly from your digital camera without using a computer.
Page 80: Understanding Photo And The Photo Card Mode Menu
Understanding Photo and the Photo Card Mode menu Make sure you have inserted a memory card or flash drive into the printer. 1 From the control panel, press A or Y repeatedly until Photo is highlighted. 2 Press _ to view a quick slideshow of the photos on your memory card. Press _/for more photo options.
Page 81 mlmmlls_ Print All Photos Choose how to print all photos: • 1 Per Page Prints one photo per one sheet of photo paper. • 2 Per Page Prints two photos per one sheet of photo paper. • 3 Per Page Prints three photos per one sheet of photo paper.
Page 82: Understanding The Pictbridge Default Print Settings Menu
Editing photos The following tools are available to edit photos. Once you make all your selections, press _) to save your settings and exit. The message appears for Temporary edit settings this photo have been saved, few seconds. Adjust the brightness of a photo. Rotate a photo in 90-degree increments clockwise or counterclockwise.
Page 83: Using The Change Photo Default Settings Submenu
Paper Handling Specify the size and type of paper loaded. For more information, see "Using the Paper Handling submenu" on page 63. Using the Change Photo Default Settings submenu 1 From the setup menu, press A orV repeatedly until Change Settings is highlighted.
Page 84: Transferring All Photos From A Memory Card Using The Computer
If you set a PIN during network setup and are being asked for it: 1 Enter the PIN using the _ and _ to select a digit location and the A and V to select a value for that digit. 2 Press _/.
Page 85: Transferring Selected Photos From A Cd Or Flash Drive Using The Computer
Transferring selected photos from a CD or flash drive using the computer 1 Insert a CD or a flash drive into the computer. 2 If you are using Windows Vista, an "AutoPlay" screen appears. Click Transfer Photos to your computer using the Productivity Studio.
Page 86: Changing The Productivity Studio Temporary Files Preferences
Notes: • If there is not enough memory on the flash drive, a prompt appears on the display. • Do not remove the flash drive until a message appears on the display indicating that copying is complete. Changing the Productivity Studio temporary files preferences 1 From the desktop, double-click the Productivity...
Page 87: Editing Photos
Editing photos Editing photos using the control panel 1 Load photo paper with the glossy or printable side facing you. (If you are not sure which side is the printable side, see the instructions that came with the paper.) 2 Insert a memory card or flash drive. 3 From the control panel, press %/.
Page 88: Cropping A Photo
Press _ to save your selections, and then go back to the print preview screen. 16 Press _ to print. Note: To prevent smudging or scratching, avoid touching the printed surface with your fingers or sharp objects. For best results, remove each printed sheet individually from the paper exit tray, and allow the prints to dry at least 24 hours before stacking, displaying, or storing.
Page 89: Reducing The Red-Eye Effect In A Photo
Note: Click Undo at the top of the window if you are not satisfied with the results after applying any of the One-Click Auto Fixes. Reducing the red-eye effect in a photo 1 From the Productivity Studio Welcome Screen, click File _ Open to select the image you want to edit. 2 With an image open, click the Quick Fixes tab.
Page 90: Changing T Hegamma Valueofa Photoor Image
4 Use the slider to adjust the hue or saturation of your photo. You can preview the changes to the image by comparing the Before and After preview panes at the top of the window. 5 Click OK to accept your changes, or click Cancel to reject them. Changing the Gamma Value of a photo...
Page 91: Changing The Exposure Setting Of A Photo
If you are using Windows XP or Windows Vista, a "What do you want Windows to do?" screen appears. Click Transfer Photos to your computer using the Lexmark Imaging Studio. If you are using Windows 2000: 1 From the desktop, double-click the Productivity Studio icon.
Page 92: Viewing / Printing Photos From The Productivity Studio
7 From the Quality drop-down list, select a print quality. 8 From the Paper Size in the Printer drop-down list, select the paper size. 9 To select multiple prints of a photo, or to select photo sizes other than 4 x 6 in. (10 x 15 cm), select the options you want in the table.
Page 93: Printing A Photo Or Selected Photos
4 From the Photo tab, select and drag a photo into the preview pane on the right side of the screen. 5 Click the text area to be able to add text to your photo greeting card. 6 When you have finished editing your text, click OK. 7 If you want to create another photo greeting card using a different style and/or photo, click Add New Card, and repeat step 3 on page 92 through step 6 on page 93.
Page 94: Printing All Photos From A Memory Device
10 Press _ to go to the print preview screen. 11 If you want to adjust the print settings: Press _. Make your selections. Press _) to save your selections, and then go back to the print preview screen. 12 Press _ to print. Note: To prevent smudging or scratching, avoid touching the printed surface with your fingers or sharp objects.
Page 95: Using A Pictbridge-Enabled Digital Camera To Control Printing Photos
You can print a proof sheet: • For all photos on the memory card • For the 20 most recent photos, if there are 20 or more photos on the card • By date, if the photos on the card were taken on different dates. If you choose this option, use the arrow buttons on the control panel to choose the date range, then press _/to save your selections.
Page 96: Printing Photos From A Digital Camera Using Dpof
Warning: Do not touch the USB cable, any network adapter, or the printer in the area shown while actively printing from a PictBridge-enabled digital camera. A loss of data can occur. Also, do not remove the USB cable or network adapter while actively printing from a PictBridge-enabled digital camera.
Page 97: Creating A Slideshow
7 Press _ or _ to preview the photos. 8 Press _ to print. Note: To prevent smudging or scratching, avoid touching the printed surface with your fingers or sharp objects. For best results, remove each printed sheet individually from the paper exit tray, and allow the prints to dry at least 24 hours before stacking, displaying, or storing.
Page 98: Copying
Copying Making a copy 1 Load paper. 2 Load an original document facedown on the scanner glass. 3 From the control panel, press A, or _F repeatedly until copy is highlighted. 4 Press _ or _ to select the number of copies. The number of copies is automatically set to 1.
Page 99: Copying Photos
3 From the control panel, press _. The light on the duplex button comes on. 4 From the control panel, press ,A or Y repeatedly until copy is highlighted. 5 Press _ or _ to select the number of copies. The number of copies is automatically set to 1.
Page 100: Copying A Photo Using The Computer
Copying a photo using the computer 1 Place the photo facedown on the scanner glass. 2 From the desktop, double-click the Productivity Studio icon. 3 From the Welcome screen, click Copy. 4 Select Photo. 5 Click Start. The photo appears in the right pane. 6 From the Quality drop-down list, select the copy quality.
Page 101: Adjusting The Brightness Of A Copy
10 Repeat step 8 to step 9 as needed. 11 Press _) to save your settings temporarily. 12 Press _. Adjusting the brightness of a copy 1 Load paper. 2 Load an original document facedown on the scanner glass. 3 From the control panel, press A or V repeatedly until copy is highlighted.
Page 102: Repeating An Image On One Page
8 Press _ to save the image of the page to the printer memory. 9 When asked if you want to copy another page, press _/to choose Yes. 10 Load the second page of the original document facedown on the scanner glass, and then press _/. 11 Repeat step 9 and step 10 until: •...
Page 103: Enlarging Or Reducing An Image
7 Press _. Notes: • If you choose to copy two or four pages on a sheet, the printer saves the image of the first page of the original document to the printer memory. Proceed to step 8. • If you choose to copy one page on a sheet, the printer prints the copy automatically. 8 When asked if you want to copy another page, press _/to choose Yes.
Page 104 3 From the copy Mode menu, you can: • Press %/to preview the job. • Press _ to return to the copy Mode menu from the preview. • Press A or Y repeatedly to scroll through the submenus or menu items until you reach the one you want to change.
Page 105: Using The Change Copy Default Settings Submenu
Using the Change Copy Default Settings submenu 1 From the Setup menu, press A orY repeatedly until Change Setting is highlighted. Copy Default 2 Press _/. 3 After changing values, press _) to save these values and exit this submenu. Color Specify to print in color or black and white.
Page 106: Scanning
Scanning Scanning a document 1 Make sure the printer is connected to a computer, and both the printer and the computer are on. 2 Load an original document facedown on the scanner glass. 3 From the control panel, press A or Y until scan is highlighted. 4 Press _.
Page 107: Scanning Text For Editing
Scanning text for editing The Optical Character Recognition (OCR) feature turns a scanned document into text you can edit with a word- processing application. 1 Make sure the printer is connected to a computer, and both the printer and the computer are powered on. 2 Load an original document facedown on the scanner glass.
Page 108: Scanning Multiple Photos At One Time Using The Computer
Scanning multiple photos at one time using the computer 1 Place the photos facedown on the scanner glass. Note: For best results, place photos with the most space possible between the photos and the edges of the scan area. 2 From the desktop, double-click the Productivity Studio icon.
Page 109: Canceling A Scan Job
11 Enter a file name for your PDF and select a storage location. 12 Click Save. Canceling a scan job To cancel a job being scanned on the scanner glass, go to the control panel, and press O. To cancel a scan job started in the Productivity Studio, click Scan and then click Stop. Customizing scan settings using the computer 1 From the desktop, double-click the Productivity Studio icon.
Page 110: Using The Change Scan Default Settings Submenu
3 From the Mode menu, you can: Scan • Press _/to preview the job. • Press _ to return to the scan Mode menu from the preview if you need to change a value. • Press A or Y repeatedly to scroll through the menu items or submenu until you reach the one you want to change.
Page 111: Scanning To A Computer Over A Network Using The Control Panel
If you set a PIN during network setup and are being asked for it: 1 Enter the PIN using the '_ and _ to select a digit location and the A and V to select a value for that digit. 2 Press _/.
Page 112: Saving A Scanned Image On The Computer
Saving a scanned image on the computer 1 Load an original document facedown on the scanner glass. 2 Close the top cover. 3 From the desktop, double-click the Productivity Studio icon. 4 Click Scan. 5 Select the Photo or Several Photos option. 6 Click Start.
Page 113: Adding A File To An E-Mail Message
Adding a file to an e-mail message 1 From the desktop, double-click the Productivity Studio icon. 2 Under Document Management, click Work with Documents and Photos. 3 Click Add, and select Add File On My Computer. 4 Open the folder where the file is stored. The thumbnail is displayed in the list of files to be sent. 5 Click Open to select a file.
Page 114: Changing The Productivity Studio E-Mail Screen Preferences
Changing the Productivity Studio e-mail screen preferences 1 From the desktop, double-click the Productivity Studio icon. 2 From the Tools menu, click Preferences. 3 Click E-mail Screen. • Click Remember my last selection to use the photo size you selected in your most recent e-mail message. •...
Page 115: Faxing
Faxing Sending a fax Entering a fax number 1 Make sure the printer is on and it is connected to a working phone line. 2 From the control panel, press A or Y repeatedly until Fax is highlighted. 3 Press _/. The Fax Mode menu appears.
Page 116: Sending A Fax Using The Software
Group Search Press A or Y repeatedly until is highlighted. Phone Book Press _/. The Phone Book menu appears with Name Search highlighted. Press ,A or V repeatedly until Group Search is highlighted. Press _/. Press A. or Y repeatedly until the group you want is highlighted. Press _/.
Page 117: Sending A Fax Using The Control Panel
9 To send your fax: • Immediately--Select the "Send now" option. • At a scheduled time: Select the "Delay sending until" option. Set a time and date. 10 If you want a paper copy of your fax, select Print a copy of your fax. 11 Click Send.
Page 118: Sending A Broadcast Fax At A Scheduled Time
5 Press _/. You can now hear the dial tone of the telephone line. 6 Press the keypad numbers to navigate through an automated answering system. 7 Enter a fax number. For more information on the methods you can use to enter a fax number, see the table that begins with step 4 on page 115.
Page 119: Receiving A Fax
13 Press keypad 1 for AM, keypad 2 for PM, or keypad 3 for 24 Hr. Note: You can also press A or Vrepeatedly to scroll through AM, PM, or 24 Hr. 14 Press _. Note: At the designated time, the fax numbers are dialed and the fax is sent to all of the designated fax numbers. If the fax transmission is unsuccessful to any of the numbers on the broadcast list, the unsuccessful numbers will be dialed again.
Page 120: Setting A Fax Manual Answer Code
8 Press A or Y repeatedly until 2-Sided Print is highlighted. 9 Press _ or _ repeatedly until Always is highlighted. 10 Press _) to save and exit. Setting a fax manual answer code 1 From the desktop, double-click the Productivity Studio icon.
Page 121: Receiving A Fax Automatically
Notes: • Caller ID is available only in some countries and regions. • The number of patterns is defined by the country or region setting and only the number of patterns defined for the selected country or region is shown. The printer supports two distinct Caller ID patterns: Pattern 1 (FSK) and Pattern 2 (DTMF).
Page 122: Forwarding Faxes
3 Set the answering machine to answer incoming calls before the printer does. For example, if you set the answering machine to answer calls after three rings, set the printer to answer calls after five rings. Forwarding faxes Use the fax-forwarding feature if you are going to be away but still want to receive your faxes. There are three fax-forwarding settings: •...
Page 123: Using The Computer Phone Book
5 Press A or Y repeatedly until you highlight one of the following as needed: Name Search View names previously added using Add Entry, and add names to a fax list. Phone Number Search View phone numbers previously added using Add Entry, and add numbers to a fax list.
Page 124: Customizing Fax Settings
Customizing fax settings Customizing settings using the Fax Setup Utility You can adjust the fax settings in the Fax Setup Utility. These settings apply to the faxes you send or receive. 1 From the desktop, double-click the Productivity Studio icon. 2 Click Fax History and Settings.
Page 125 4 Click each tab, and change the settings as needed. Dialing and Sending • Select the telephone line format you want to use. • Enter a dialing prefix. • Select a dialing volume. • Enter your name and fax number. Notes: You can include a calling card number as part of the fax number.
Page 126: Understanding Fax And The Fax Mode Menu
Understanding Fax and the Fax Mode menu To access and navigate: 1 From the control panel, press A or Y repeatedly until Fax is highlighted. 2 You can: • Enter the fax number in the open field, and then press _ to send the fax. •...
Page 127: Using The Change Fax Default Settings Submenu
Fax Setup Access the Setup menu and menu items. You can change the values and save them as user default settings. • Add and edit entries in the Speed Dial Phone Book. • Print fax history or transmission status reports. •...
Page 128 Add Entry Add a name and a fax number. The printer automatically assigns a new entry a Speed Dial number. Note: Enter a name and a fax number in the provided fields using the keypad numbers. Spell out a name using the numbers associated with each letter as you would on a telephone or cell phone.
Page 129: Printing The Fax Settings List
Using the Dialing and Sending submenu Your Fax Number Enter your fax number using the keypad. This number is shown on the cover page of outgoing faxes. Your Fax Name Enter the name of the printer using the keypad. This name is shown on the cover page of outgoing faxes.
Page 130: Creating A Fax Cover Page Using The Control Panel
6 Press ,/. 7 Press A or V repeatedly until you reach the Fax Footer menu item. 8 Press '_ or _ repeatedly until on appears. 9 Press _) to save and exit. Creating a fax cover page using the control panel 1 From the control panel, press A or V repeatedly until Fax is highlighted.
Page 131: Using The Fax Solutions Software
Series. Click Lexmark Imaging Studio. Click Fax Solutions. The Lexmark Imaging Studio screen appears. Clickthe Fax icon. 2 When the Fax Solutions Software appears, as shown, use the "1Want To" menu to: • Send a fax. • Adjust the Speed Dial list and other fax settings.
Page 132: Setting Up A Dialing Prefix
4 If needed, click the toolbar items to: • Send a fax. • Forward a fax. ° View, print, or modify a fax. • Delete a fax. • Retry to send a fax. Tools • Access and use the Phonebook. °...
Page 133: Setting The Number Of Rings Before Receiving A Fax Automatically
Setting the number of rings before receiving a fax automatically 1 From the desktop, double-click the Productivity Studio icon. 2 From the Welcome Screen, click Fax History and Settings. 3 From the '1 Want To" menu, click Adjust speed dial list and other fax settings. 4 Click the Ringing and Answering tab.
Page 134: Printing Fax Activity Reports
Printing fax activity reports 1 From the desktop, double-click the Productivity Studio icon. 2 From the Settings area of the Welcome Screen, click Fax History and Settings. The Fax Solution Software appears. 3 On the toolbar, click Tools --* Fax History. 4 Click the Print Report button to print.
Page 135: Maintaining The Printer
Maintaining the printer Understanding the Maintenance menu The Maintenance menu lets you check ink levels and handle various tasks related to print cartridges. 1 From the control panel, press ,& or V repeatedly until Maintenance is highlighted. 2 Press ,/. The Maintenance menu appears.
Page 136 2 Press down on the cartridge carrier levers. 3 Remove the used print cartridge or cartridges. For more information, see "Removing a used print cartridge" on page 137. 4 If you are installing new print cartridges, remove the tape from the back and bottom of the black cartridge, and insert the cartridge in the left carrier.
Page 137: Removing A Used Print Cartridge
7 Close the color cartridge carrier lid. 8 Close the printer, making sure to keep your hands out from underneath the scanner unit. The control panel display will prompt you to load paper and press _/to print an alignment page. Note: The printer must be closed to start a new scan, print, or copy job.
Page 138: Refilling Print Cartridges
Refilling print cartridges The warranty does not cover repair of failures or damage caused by a refilled cartridge. Lexmark does not recommend use of a refilled cartridge. Refilling a cartridge can affect print quality and may cause damage to the printer.
Page 139: Cleaning The Print Cartridge Nozzles
If you aligned the cartridges to improve print quality, print your document again. If print quality has not improved, clean the print cartridge nozzles. Cleaning the print cartridge nozzles 1 Load plain paper. 2 Press ,A or V' repeatedly until Maintez'zance is highlighted.
Page 140: Preserving The Print Cartridges
4 Using another clean section of the cloth, gently hold the cloth against the contacts for about three seconds, and then wipe in the direction shown. 5 With another clean section of the cloth, repeat step 3 and step 4. 6 Let the nozzles and contacts dry completely.
Page 141: Cleaning The Scanner Glass
Values obtained by continuous printing, Declared yield value in accordance with !SO/!EC 247! ! 2 Licensed Return Program Cartridge Ordering paper and other supplies To order supplies or to locate a dealer near you, visit our Web site at www.lexmark.com.
Page 142 Lexmark PerfectFinish Photo Paper • Letter • A4 ° 4x6 • 10x 15cm Note: Availability may vary by country or region. For information on how to purchase Lexmark Photo Paper or Lexmark PerfectFinish Photo Paper in your country or region, go to www.lexmark.com.
Page 143: Troubleshooting
Troubleshooting If you set up your printer on a wireless network, make sure: • The wireless network is working properly. • The computer and printer are both connected to the same wireless network. • The printer is within the range of the wireless network. The effective range for optimal performance is generally 100-150 feet.
Page 144: Software Does Not Install
Disconnect and reconnect the power cord 1 Disconnect the power cord from the wall outlet, and then from the printer. 2 Plug the cord all the way into the power supply on the printer. 3 Plug the cord into an electrical outlet that other electrical devices have been using. 4 If the @ light is not on, press.
Page 145: Page Does Not Print
Reconnect power supply 1 Press @ to turn the printer off. 2 Disconnect the power cord from the wall outlet. 3 Gently remove the power supply from the printer. 4 Reconnect the power supply to the printer. 5 Plug the power cord into the wall outlet. 6 Press @ to turn the printer on.
Page 146: Solving Printer Communication Problems
Check cartridges 1 Remove the print cartridges. 2 Make sure the sticker and tape have been removed. 3 Reinsert the cartridges. Check printer default and pause settings 1 Do one of the following: • In Windows Vista, click O --*Control Panel.
Page 147: Understanding Warning Levels
Note: If the install screen does not appear automatically after you restart your computer, click Start --* Run, and then type D:\setup, where D is the letter of your CD-ROM drive. If the software still does not install correctly, visit our Web site at www.lexmark.com to check for the latest software.
Page 148: Wireless Troubleshooting
In Windows Vista: Click _-* Control Panel. Click System and Maintenance--, System. Click Device Manager. In Windows XP: Click Start. Click Control Panel--, Performance and Maintenance--, System. From the Hardware tab, click Device Manager. In Windows 2000: Click Start. Click Settings-* Control Panel-* System.
Page 149 • In Windows XP: Start -* Settings -* Printers and Faxes. • In Windows 2000 and earlier: Start --, Settings --, Printers. 2 Right-click the Lexmark 7500 Series icon. 3 Click Properties --, Ports. 4 Verify that XXXX_Series_nnnnnn_P1 is selected, where XXXX is the model series number of your printer and nnnnnn is the last six numbers of the MAC address of your printer.
Page 150: Wi-Fi Indicator Is Not Lit
Close the window, and try printing again. Reinstall software Uninstall and then reinstall the printer software. Note: If more than one printer appears in the "Select your printer" list, pick the printer with the MAC address that matches the address on the back of your printer. Wi-Fi indicator is not lit These are possible solutions.
Page 151 Check MAC address If your network uses MAC address filtering, provide the MAC address for the printer to your network. If you need help finding the MAC address, see "Finding the MAC address" on page 51. Ping the wireless access point (wireless router) to make sure the network is working...
Page 152: Wi-Fi Indicator Light Is Orange
1 Click: ° In Windows Vista: @. • In Windows XP and earlier: Start. 2 Click Programs or All Programs --, Lexmark 7500 Series. 3 Click Wireless Setup. Note: You may be prompted to connect the printer to the computer again using the installation cable as part of the setup process.
Page 153: Wireless Printer Is No Longer Working
Check MAC address If your network uses MAC address filtering, provide the MAC address for the printer to your network. If you need help finding the MAC address, see "Finding the MAC address" on page 51. Wireless printer is no longer working These are possible solutions.
Page 154: Changing Wireless Settings After Installation
Run the wireless setup again If your wireless settings have changed, you will need to run the printer wireless setup again. Some reasons your settings may have changed include your having manually changed your WEP or WPA keys, channel, or other network settings, or the wireless access point (wireless router) having been reset to factory defaults.
Page 155: Printer Cannot Connect To The Wireless Network
1 Select one of the following: • In Windows Vista, click @. • In Windows XP and earlier: Click Start. 2 Click Programs or All Programs --, Lexmark 7500 Series. 3 Click Wireless Setup. Note: You may be prompted to connect the printer to the computer again using the installation cable as part of the setup process.
Page 156: Wireless Setup Utility Cannot Communicate With The Printer During Installation (Windows Users Only)
If you do not know the SSID of the network, use the following steps to obtain it, and then rerun the Wireless Setup Utility to set up the printer again. 1 Enter the IP address of your wireless access point (wireless router) into your browser's Web address field. If you do not know the IP address of the wireless access point (wireless router): Click: •...
Page 157: Checking Your Network Name (Windows Users Only)
3 Firmly plug the square end of the USB cable into the USB port on the back of the printer. 4 Cancel the software installation. 5 Click Programs or All Programs - Lexmark 7500 Series. 6 Click Wireless Setup Utility.
Page 158: Ping The Printer
Run the Wireless Setup Utility (Windows users only) 1 Click Programs or All Programs -- Lexmark 7500 Series. 2 Click Wireless Setup Utility. Note: You may be prompted to connect the printer to the computer again using the installation cable as part of...
Page 159: Changing Wireless Settings After Installation (Windows Users Only)
To change your password, network name, or other wireless setting: 1 Click Programs or All Programs --, Lexmark 7500 Series. 2 Click Wireless Setup Utility. Note: You may be prompted to connect the printer to the computer again using the installation cable as part of the setup process.
Page 160: Improving Print Quality
• Use the appropriate paper for the document. If you are printing photos or other high-quality images, for best results use Lexmark Photo Paper or Lexmark PerfectFinish Photo Paper. Do not use Lexmark Premium Photo Paper. Your print cartridges are not compatible with this type of paper.
Page 161: Poor Text And Graphic Quality
Use a different brand of paper Each paper brand accepts ink differently and prints with color variations. If you are printing photos or other high-quality images, for best results use Lexmark photo papers. Check paper condition Use only new, unwrinkled paper.
Page 162 Select the Borderless print feature 1 From the software application, click File --, Print. 2 Click Properties, Preferences, Options, or Setup. 3 Click Print Layout. 4 Click Borderless. Select the Borderless resize feature (when copying) 1 From the control panel, press A or 'V' repeatedly to choose Copy. 2 Press _/.
Page 163: Print Speed Is Slow
Print speed is slow These are possible solutions. Try one or more of the following: Maximize computer processing speed • Close all applications not in use. • Minimize the number and size of graphics and images in the document. • Remove as many unused fonts as possible from your system. Add memory Consider purchasing more RAM.
Page 164: Ink Levels Seem Incorrect
* In Windows XP and earlier, click Start. 2 Click Programs or All Programs .-, Lexmark 7500 Series. 3 Click Solution Center. 4 If an exclamation point (!) appears on a cartridge, the ink level is low. Install a new cartridge. For more information, see "Installing print cartridges"...
Page 165: Characters On Printout Are Missing Or Unexpected
• In Windows XP or 2000, click Start. 2 Click Programs or All Programs --, Lexmark 7500 Series. 3 Click Solution Center. 4 If an exclamation point (!) appears on either of the print cartridges, the ink level is low. Install a new cartridge.
Page 166: Glossy Photo Paper Or Transparencies Stick Together
Glossy photo paper or transparencies stick together Do photos or transparencies dry and stick together on the paper exit tray? Remove the photos or transparencies from the paper exit tray as they exit the printer. Allow them to dry before stacking.
Page 167: Printouts Have Alternating Bands Of Light And Dark Print
2 Click Programs or All Programs --, Lexmark 7500 Series. 3 Click Solution Center. 4 Click the Maintenance tab. 5 Click Align to fix blurry edges. Are the print cartridges clean? You may need to clean the print cartridge nozzles.
Page 168: Vertical Straight Lines Are Not Smooth
1 Do one of the following: • In Windows Vista, click _ --* Control Panel. • In Windows XP or 2000, click Start. 2 Click Programs or All Programs --, Lexmark 7500 Series. 3 Click Solution Center. 4 Click the Maintenance tab. 5 Click Align to fix blurry edges.
Page 169: Settings Are Not Saved
2000 users only 1 Click Start -.* Settings -.* Printers. 2 Right-click the Lexmark 7500 Series icon. 3 Make sure: • Set as Default Printer is selected. • Pause Printing is not selected. • Use Printer Offline is not selected.
Page 170: Checking The Spool Settings For Banner Printing
2 Click Programs or All Programs .-, Lexmark 7500 Series. 3 Click Solution Center. If an exclamation point (!) appears on either of the print cartridges, the ink level is low. Install a new cartridge. Check the USB connection 1 Check that the USB cable is connected to the computer. The USB port on the back of the computer is marked by the _ USB symbol.
Page 171: Ready Or Busy Printing Is Listed As The Status
• In Windows Vista, click @. ° In Windows XP and earlier, click Start. 2 Click Programs or All Programs --, Lexmark 7500 Series. 3 Click Solution Center. 4 From the Maintenance tab, click Print a test page. 5 Compare the printed page to the image displayed on the computer screen. If the printed image matches the image displayed on the screen, then you are finished.
Page 172: Checking The Port Setting
1 Do one of the following: • In Windows Vista, click _ -.* Control Panel. • In Windows XP or 2000, click Start. 2 Click Programs or All Programs --, Lexmark 7500 Series. 3 Click Solution Center. 4 Click the Maintenance tab.
Page 173: Removing An External Print Server
To verify the USB port: 1 In Windows Vista, click @ ..-, Control Panel ,.-, Printers (under Hardware and Sound). In Windows XP, click Start --* Settings --*Printers and Faxes. 2 Right-click the Lexmark 7500 Series icon. 3 From the sidebar menu, select Properties.
Page 174: Printer Cannot Communicate With Computers Over Peer-To-Peer Network
1 Click: • (default Start menu) @ -* Settings -* Printers. • (Classic Start menu) @ -* Control Panel -* Printers. 2 Right-click the Lexmark 7500 Series icon. 3 Click Sharing. 4 Click Change Sharing Options, and confirm the Windows prompt.
Page 175: Printer Is Not Able To Communicate With The Computer
Windows 2000, Windows XP, or Windows Vista users: 1 Open the Printers or Printers and Faxes folder. 2 Right-click the Lexmark 7500 Series icon. 3 Click Properties. 4 Click the Ports tab, and then click the Add Port button.
Page 176: Wrong Printer Is Attached
Is the original document loaded correctly on the scanner glass? • Make sure the original document is placed in the upper left corner of the scanner glass. • Place the item you want to copy facedown on the scanner glass. •...
Page 177: Cannot Print From Digital Camera Using Pictbridge
° Printouts have alternating bands of light and dark print • Page prints with different fonts • Printed characters are improperly formed or are not aligned correctly at the left margin • Transparencies or photos contain white lines ° Glossy photo paper or transparencies stick together Cannot print from digital camera using PictBridge These are possible solutions.
Page 178: Duplex Unit Does Not Operate Correctly
Duplex unit does not operate correctly These are possible solutions. Try one or more of the following: Check paper size and type Check the paper size and type to make sure the paper is supported by the printer. If you are using automatic duplexing, use only letter- or A4-size plain paper.
Page 179: Paper Jam In The Printer
Paper jam in the printer Eject the paper automatically To remove the paper jam, eject the paper: 1 Press and hold _/. 2 Remove the paper from the paper exit tray. Remove the paper manually 1 Press @ to turn off the printer. 2 Firmly grasp the paper, and gently pull it out.
Page 180: Printer Does Not Feed Paper, Envelopes, Or Specialty Media
Adjust the paper guides Adjust the paper guides: ° When using media less than 8.5 inches wide • To rest against the edges of the paper or media, making sure it does not buckle Printer does not feed paper, envelopes, or specialty media These are possible solutions.
Page 181: Paper Continues To Jam
3 Select the Paper Setup tab. 4 From the Paper Size area, select Banner. 5 Select Letter Banner or A4 Banner as the paper size. 6 Select Portrait or Landscape. 7 Click OK. 8 Click OK or Print. Paper continues to jam Are you using paper designed for an inkjet printer?
Page 182: Memory Card Troubleshooting
3 Firmly grasp the paper, and gently pull it out. 4 Push down on the duplex latch as you reinstall the duplex unit. 5 Press _. 6 On your computer, delete or stop the print job, and then try resending the print job again. Memory card troubleshooting Memory card cannot be inserted These are possible solutions.
Page 183: Cannot Print Documents From A Memory Card Or Flash Drive
Check memory card type Make sure that the type of memory card you are using can be used in the printer. For more information, see "Inserting a memory card" on page 77. Check to see if the memory card is damaged Check that there is no obvious damage to the memory card.
Page 184: Photos Do Not Transfer From A Memory Card Across A Wireless Network
Check network connections and power Make sure the printer is connected to your computer through a USB cable, and that both the printer and the computer are turned on. You cannot print documents from a memory card or flash drive through a wireless network. Applications supporting the formats listed above must be on the connected computer.
Page 185: Copy Troubleshooting
Check to see if your wireless connection is active Make sure that your wireless network is connected and active. Note: If your wireless connection is down, use your configuration cable to connect your printer to your computer. Copy troubleshooting Copier does not respond These are possible solutions.
Page 186: Copied Item Does Not Match The Original Item
Adjust the brightness of the copy 1 Load the document facedown on the scanner glass. 2 From the control panel, press A. or Y repeatedly to choose copy. 3 Press _/. 4 Press V repeatedly to choose Lighter/Darker. 5 Press _ or _ repeatedly to lighten or darken the copy. 6 Press Start.
Page 187: Scan Troubleshooting
Check paper size Make sure the paper size being used matches the size you selected. Check Original Size setting Make sure that the Original Size setting is Automatic or the size of the original document that you are copying. Scan troubleshooting Scanner does not respond These are possible solutions.
Page 188: Scanning Takes Too Long Or Freezes The Computer
Scanning takes too long or freezes the computer These are possible solutions. Try one or more of the following: Close other software Close all programs not being used. Change the scanning resolution to a lower value 1 Load an original document facedown on the scanner glass. 2 From the desktop, double-click the Productivity Studio icon.
Page 189: Partial Document Or Photo Scans
Check document placement Make sure the document or photo is loaded facedown on the scanner glass in the lower right corner. Partial document or photo scans These are possible solutions. Try one or more of the following: Check document placement Make sure the document or photo is loaded facedown on the scanner glass in the upper left corner.
Page 190 Review digital phone service checklist The fax modem is an analog device. Certain devices can be connected to the printer so that digital telephone services can be used. • If you are using an ISDN telephone service, connect the printer to an analog telephone port (an R-interface port) on an ISDN terminal adapter.
Page 191: Can Send But Not Receive Faxes
6 If you want to change the County Code: Press ,A or V repeatedly until you reach the Country menu item. Press _ or _ repeatedly until the country or region where you are operating the printer appears. Press _) to save the setting. Is your printer memory full? 1 Dial the receiving number.
Page 192: Can Receive But Not Send Faxes
8 Press _ or _ repeatedly until off appears. 9 Press _ to save the setting. Can receive but not send faxes These are possible solutions. Try one or more of the following: Check mode selection To make sure the printer is set for faxing: 1 Press ,&...
Page 193: Printer Receives A Blank Fax
4 Press A or V repeatedly until the Fax Setup submenu is highlighted. ¢. 5 Press 6 Press A or Y repeatedly until the Dialing and Sending submenu is highlighted. ¢. 7 Press 8 Press ,A or Y repeatedly until you reach Dial Method.
Page 194: Caller Id Information Is Not Displayed
4 Press _. 5 Press A or V repeatedly until the Dialing Sending submenu is highlighted. 6 Press _/. 7 Press ,& or V repeatedly until you reach Max Send Speed. 8 Press _ or _ to select a lower transmission speed. 9 Press _) to save.
Page 195: Phone Line Busy
7 Press A or Y repeatedly until you reach Max Send Speed. 8 Press '_ or _" to select a lower transmission speed. 9 Press _) to save. 10 Resend the fax. 11 If the problem persists, repeat step 1 through step 10 to resend the fax at successively lower transmission speeds.
Page 196: Phone Line Error
Phone Line Error These are possible causes and solutions. Try one or more of the following: Review digital phone service checklist The fax modem is an analog device. Certain devices can be connected to the printer so that digital telephone services can be used.
Page 197: Unsupported Paper Size
7 Press _/. The Dialing and Sending menu appears. 8 Press A or '_" repeatedly until the option for Dial Method is highlighted. 9 Choose your dialing method. 10 Press _). Unsupported Paper Size The fax machine of the recipient does not support the size of the document you want to fax. Consider changing the size of your document, and then resending your fax.
Page 198: Error Messages On The Printer Display
Make sure the printer detects dial tone • See "Sending a fax while listening to a call (On Hook Dial)" on page 117. • Check the Dial Method setting. 1 Listen for a dial tone. If you hear a dial tone, but the printer hangs up without dialing, this means it did not recognize the dial tone.
Page 199: Black Ink Low/Color Ink Low/Photo Ink Low
3 Disconnect the power cord from the electrical outlet. 4 Reconnect the power cord to the electrical outlet. 5 If the button is not lit, press @. 6 Reinsert the print cartridges and close the cartridge carrier lids. 7 Close the scanner unit. If the error does not reappear, the problem has been corrected.
Page 200: Cover Open
3 Make sure the cartridge carrier lids are closed. 4 Close the scanner unit. 5 Press ,/. Cover Open Make sure that the scanner unit is closed. Error 1104 1 Remove the print cartridges. 2 Reinstall the black cartridge or the photo cartridge in the left carrier. 3 Reinstall the color cartridge in the right carrier.
Page 201: Left Cartridge Missing / Right Cartridge Missing
3 Disconnect the power cord from the electrical outlet. 4 Reconnect the power cord to the electrical outlet. 5 If the button is not lit, press @. 6 Reinsert the print cartridge and close the cartridge carrier lid. 7 Close the scanner unit. 8 If the error: •...
Page 202: No Photo/Paper Size Selection Has Been Made
No photo/paper size selection has been made You have not selected any of the options on step 2 of the photo proof sheet you _rinted and scanned. 1 Make sure you completely fill in your selected circle or circles. 2 Press X to continue. Could not detect a proof sheet...
Page 203: Some Photos Removed From Card By Host
Some photos removed from card by host. Some of the photos on the photo proof sheet were deleted from the memory card through the computer. You must print a new photo proof sheet. For more information, see "Printing photos stored on a memory device using the proof sheet" on page 94. Problems reading the memory...
Page 204: General Printing Problem
1 Do one of the following: • In Windows Vista, click @. • In Windows XP and earlier, click Start. 2 Click Programs or All Programs --, Lexmark 7500 Series. 3 Click Solution Center, and then click the Contact Information tab.
Page 205: Unsupported File Types Found On Memory Card
Note: To avoid paper jams, do not force paper into the printer. Multiple All-In-Ones found Multiple Lexmark printers, attached either locally or over a network, have been detected on your computer. You can choose which printer you want to use: 1 Select the printer from the list. 2 Click OK.
Page 206: Notices
W22, W02, W2E, WOE Edition notice May 2007 The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS...
Page 207 Class B computing device, use a properly shielded and grounded cable such as Lexmark part number 1021294 for USB attach. Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations.
Page 208: European Ec Directives Conformity Statement For Radio Products
Director of Manufacturing and Technical Support, Lexmark International, Inc., S.A., Boigny, France. This product satisfies the Class B limits of EN 55022 and safety requirements of EN 609,50.
Page 209 1999/5/EF. Deutsch Hiermit erkl_rt Lexmark International, Inc., dass sich das Ger_.t dieses Ger,_t in 0bereinstimmung mit den grundlegenden Anforderungen und den Qbrigen einschl_.gigen Bestimmungen der Richtlinie 1999/5/EG befindet.
Page 210 If you have further questions about recycling options, visit the Lexmark Web site at www.lexmark.com for your local sales office phone number. Product disposal Do not dispose of the printer or supplies in the same manner as normal household waste.
Page 211 If you experience trouble with this equipment, for repair or warranty information, contact Lexmark International, Inc. at www.lexmark.eom or your Lexmark representative. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect...
Page 212 PSTN. Using this product in Switzerland This product requires a Swiss billing tone filter (Lexmark part number 14B5109) to be installed on any line which receives metering pulses in Switzerland.
Page 213: Power Consumption
Uso del prodotto in Svizzera Questo prodotto richiede un filtro toni Billing svizzero, (codice Lexmark 14B5109), da installare su tutte le linee che ricevono impulsi remoti in Svizzera. t_ necessario utilizzare il filtro Lexmark poiche gli impulsi remoti sono presenti su tutte le linee analogiche in Svizzera.
Page 214 This limited warranty applies to this product only if it was originally purchased for your use, and not for resale, from Lexmark or a Lexmark remarketer, referred to in this statement as "Remarketer." Limited warranty...
Page 215 TO THE EXTENT PERMITTED BY APPLICABLE LAW, NEITHER LEXMARK NOR ITS THIRD PARTY SUPPLIERS OR REMARKETERS MAKE ANY OTHER WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS OR IMPLIED, WITH RESPECT TO THIS PRODUCT, AND SPECIFICALLY DISCLAIM THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND SATISFACTORY QUALITY.
Page 216 Lexmark that cannot be excluded or modified. If any such provisions apply, then to the extent Lexmark is able, Lexmark hereby limits its liability for breach of those provisions to one of the following: replacement of the Software...
Page 217 (including contract, breach, estoppel, negligence, misrepresentation, or tort), shall be limited to the greater of $5,000 or the money paid to Lexmark or its Authorized remarketers for the license hereunder for the Software Program that caused...
Page 218: Networking Glossary
Networking glossary ad hoc mode A setting for a wireless device that lets it communicate directly with other wireless devices without an access point or router ad hoc network A wireless network that does not use an access point AutolP address An IP address automatically assigned by a network...
Page 219 UAA (Universally Administered Address) An address assigned to a network printer or print server by the manufacturer. To find the UAA, print a network setup page and look for the UAA listing. USB cable A lightweight, flexible cable that lets the printer communicate with the computer at much higher speeds...
Page 220: Index
Photo Greeting Cards 43 preserving paper capacity Photo Packages removing automatic document feeder Poster 43 using genuine Lexmark 138 clearing a paper jam in 181 Scan 43 wiping 139 Automatic Document Feeder Transfer Photos 43 (ADF) 18 using 43...
Page 221 defaults changing scan settings Setup menu 41 changing searched folders copied item does not match resetting factory defaults preferences original 186 resetting printer software to factory defaults 75 changing temporary files copier does not respond 185 preferences copy descreening changing transfer settings 86 making 98 Despeckle changing wireless settings after...
Page 222 error 1104 200 some photos removed from card creating using the Fax Setup error 1205 200 by host 203 Utility 124 error 1206 200 fax error 194 two-sided paper type error 178 error messages two-sided printing not supported fax footer, setting up 129 Fax Mode menu 126 alignment error 198 on current paper size 178...
Page 223 200 left cartridge incorrect memory full error message left cartridge missing 201 moire patterns, removing from image, changing gamma value 90 Lexmark Productivity Studio scanned images 91 images creating and viewing slideshow e-mailing Name Search...
Page 224 network adapters paper guides phone line busy error using 54 Paper Handling submenu 63 message network printer paper jam error 205 phone line error 196 Phone Number Search installing paper jam in the automatic network printer does not show up in document feeder (ADF) 181 using when faxing 115 printer selection list during...
Page 225 138 cards 69 panel display 97 removing 137 collate 66 photos do not print from memory using genuine Lexmark 138 card across wireless network 184 wiping 139 custom-size paper 71 document photos removed from card by print file error 205...
Page 226 printing failure error 204 reverse page order 66 customizing settings using the printing files from a media device right cartridge error 200 control panel 109 changing settings 66 right cartridge incorrect editing images 107 printouts have alternating bands of right cartridge missing 201 editing text 107 light and dark print 167 ring patterns, setting...
Page 227 viewing photos on control panel printing 72 problems when copying, display 97 transparencies or photos contain scanning, or faxing 175 white lines 167 smudging, preventing in ready or busy printing is listed as status 171 photos 163 troubleshooting software blank or incorrect page removing an external device 173 Fax Solutions Software prints 164...
Page 228 ink levels seem incorrect phone line error 196 wireless printer is no longer photo ink low 199 ink levels seem to go down working 153 PictBridge communications quickly Wireless Setup Utility cannot error 202 partial 4x6in. (10xl 5cm) photo communicate with printer during installation please remove the camera prints when using PictBridge...
Page 229 white lines appear in graphics or Wi-Fi indicator light is black areas 168 orange 152 wireless network Wi-Fi indicator Wi-Fi indicator is not lit 150 adding a printer to existing ad hoc network using Windows Wi-Fi indicator light is blinking common home configurations orange 150 creating an ad hoc network using...

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