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Customer Support
Our Customer Support team can provide the following services:
Technical information on installing, configuring, and
operating your EPSON products
Arranging for faulty EPSON products to be repaired within
the warranty period
For information on contacting our Customer Support team, please see the
Service and Support Information booklet that came with your EPSON
product.
If this booklet is not available, details can be found on Faxon Epson faxback
service, EPtec Bulletin Board Service or on EPSON's World Wide Web site.
See below for details.
Faxon Epson
Contact Faxon Epson faxback service for:
Literature and specifications on the latest EPSON products
Support information including troubleshooting tips, switch
settings and driver information
To use Faxon Epson, call 01442 227332 using a touch-tone phone. You will
be asked to follow a simple routine to register your document request, and
once you have entered your telephone and fax numbers, Faxon Epson will
fax a copy of the document catalogue to your fax machine.
When you have found the documents that you need in the catalogue, call
Faxon Epson again and enter the document ID numbers. The documents will
be faxed to you automatically.
EPtec - Bulletin Board Service
Call the Epson Bulletin Board Service on 01442 227479 for the latest drivers
and utilities. No membership is required. Make sure that your
communications software is set to 8 data bits, 1 stop bit, no parity bit, ANSI
terminal mode emulation and a modem speed of up to 28.8 Kbps.
Downloading protocols supported include Xmodem, Ymodem and
Zmodem. See the documentation that came with your communications
software and modem for more information.
Contacting Customer Support
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