For North American Users; Electronic Support Services; Automated Telephone Services - Epson 24-Pin User Manual

For North American Users

If you purchased your printer in the United States or Canada,
EPSON provides customer support through the following
services:

Electronic support services

Service
World Wide Web
EPSON Internet FTP Site
EPSON Forum on
CompuServe

Automated telephone services

Service
EPSON SoundAdvice™
EPSON FaxAdvice™
EPSON Referral Service
Access
From the Internet, you can reach EPSON's
home page at http://www.epson.com.
If you have Internet FTP capability, use your
Web browser (or other software for FTP
downloading) to log onto ftp.epson.com
with the user name anonymous and your e-
mail address as the password.
Members of CompuServe can type GO
®
EPSON at the menu prompt to reach the
Epson America Forum. For a free introductory
CompuServe membership, call (800) 848-
8199 and ask for representative #529.
Access
For pre-recorded answers to commonly
asked questions about EPSON products 24
hours a day, seven days a week,
call (800) 992-8911.
Access EPSON's technical information library
by calling (800) 992-8911. You must provide
a return fax number to use this service.
For the location of your nearest Authorized
EPSON Reseller or Customer Care Center,
call (800) 992-8911.
Customer Support Information
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