Epson 24-Pin User Manual page 152

The printout is faint.
Cause
The paper thickness lever is
set incorrectly for your
paper.
The ribbon is worn out.
The printout has gaps.
Cause
The paper thickness lever is
not set correctly.
Part of the printout is missing, or dots are missing in random
positions.
Cause
The ribbon has too much
slack, the ribbon has come
loose, or the ribbon cartridge
is not installed properly.
The ribbon is worn out.
7-12
Troubleshooting
What to do
Move the paper thickness lever to a
lower setting.
Replace the ribbon cartridge as
described in Chapter 1.
What to do
Set the paper thickness lever to match
the thickness of your paper. See page
2-5 for continuous paper, or page 3-3
for single sheets.
What to do
Remove any slack in the ribbon by
turning the ribbon-tightening knob, or
reinstall the ribbon cartridge as
described in Chapter 1.
Replace the ribbon cartridge as
described in Chapter 1.