Epson 24-Pin User Manual page 230

EPSON also provides technical support and information on the
installation, configuration, and operation of EPSON products.
Dial (562) 276-4322 (U.S.), or (905) 709-3839 (Canada), 6 A.M. to 6
P.M., Pacific Time, Monday through Friday.
Before you call, please have the following information ready:
Product name
Product serial number
Computer configuration
Description of the problem
You can purchase ink cartridges, paper, manuals, accessories, and
parts from EPSON Accessories at (800) 873-7766 (U.S. sales only).
In Canada, please call (800) 873-7766 for dealer referral.
Note:
If you need help using software with an EPSON product, see the
documentation for that program for technical support information.
D-4
Customer Support Information