Printing Or Printout Quality Problems - Epson 24-Pin User Manual

Printing or printout quality problems

The printer does not print when the computer sends data.
Cause
The printer is paused.
The interface cable is not
plugged in securely.
Your interface cable does not
meet the printer and/or
computer specifications.
Your software is not
properly set up for your
printer.
The printer makes noise, but nothing prints or printing stops
abruptly
Cause
The paper thickness lever is
set incorrectly.
The ribbon has too much
slack, the ribbon has come
loose, or the ribbon cartridge
is not installed properly.
What to do
Press the Pause button.
Check that both ends of the cable
between the printer and the computer
are plugged in securely. If the cable is
connected correctly, run a self test as
described later in this chapter.
Use an interface cable that meets the
requirements of both the printer and
computer. See "Optional interface
cards" on page A-4 and your
computer's documentation.
Select your printer from the Windows
desktop or in your application. If
necessary, install or reinstall the
printer driver software as described in
Chapter 1.
What to do
Set the paper thickness lever to match
the thickness of your paper. See
"Setting the Paper Thickness Lever"
on page 2-4.
Remove any slack in the ribbon by
turning the ribbon-tightening knob, or
reinstall the ribbon cartridge as
described in Chapter 1.
Troubleshooting
7
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