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Problem:
Modem performance seems sluggish.
Solution:
If you are connected to the Internet, there may be a lot of
" traffic" at the Web sites you are visiting. Other possible
causes are lack of sufficient memory in your computer
(16 megabytes of RAM required) or a slow processor
(you need a Pentium® 133 or faster, or equivalent).
Problem:
Data appears garbled on the screen.
Solution:
Your communications software character set-up (start
bit, data bits, stop bits, and parity bit) does not match
that of the remote system. Check your settings against
those used by the remote system and make sure they
match. Pay particular attention to the parity setting, as
this is the most common difference among systems. You
should normally use 8 data bits, NO parity, and 1 stop bit
(8, NONE, 1 or 8N1). Another common setting is 7 data
bits, EVEN parity, and 1 stop bit (7, EVEN, 1 or 7E1).
Problem:
You encounter communications problems with your
modem.
Solution:
Check that your communications software has been set
up properly. Recheck the initialization string and dial
string specified in your software manual.
Memory-resident programs can cause a variety of prob-
lems. Try starting up your computer without them. Pro-
grams that can cause problems include antivirus pro-
grams and screen savers.
Troubleshooting
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Table of Contents
Troubleshooting
