Troubleshooting Network Interfaces; Getting Help - Cisco AS5400XM - Universal Gateway Voice High-Density Easy Order Bundle Installation Manual

Chapter 7 Troubleshooting
Note
Step 2 Disable drop and insert mode after testing the T1 circuits.
Note
To disable drop and insert mode, enter the test trunk drop-insert off port-number privileged EXEC
command as follows:
Router> test trunk drop-insert off port-number

Troubleshooting Network Interfaces

For information about isolating problems with the network connections to your universal gateway, see
the Internetwork Troubleshooting Guide publication available on Cisco.com.

Getting Help

For information about technical support, onsite service, and exchange and repair services, see the
"Obtaining Technical Assistance" section on page
78-17406-01
The port-number is the T1 circuit that you wish to drop. T1 port numbers range from 1 to 28.
We recommend that you disable drop and insert mode to prevent accidental use of the push
button on the CT3 feature card.
Cisco AS5350XM and Cisco AS5400XM Universal Gateways Card Installation Guide
Troubleshooting Network Interfaces
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