Setup Serv Ph Num - Enter Phone Number; Table 26 Service Phone Number Dialing Results; Table 27 Guidelines For Dialing Service Phone Number - Emerson Autochangeover Controllers AC8 User Manual

7.9.6

Setup Serv Ph Num - Enter Phone Number

The Service Phone Number (Serv Ph Num) is used for remote monitoring by Liebert Global Services.
The number is designed to allow remote monitoring services to connect to the AC8. All alarms will be
sent to this number. When an alarm occurs, this number is dialed before any of the four pager
numbers.
To use the service phone number features, be sure to connect the phone line connector to a telephone
wall jack using an RJ11 cord, as described in 3.6.2 - Phone Line Connector.
Table 26 Service phone number dialing results
Result of Dialing
Successful
Unsuccessful due to:
Busy signal / no answer /
no dial tone
General modem
communication problem
No communication with modem
(internal hardware problem)
To set up the service phone number:
• From the Setup System Info Menu, use the arrows
Setup Serv Ph Num, then press Enter .
• See Table 27 for guidelines on entering the phone number, which
may consist of up to 40 characters. To enter the phone number:
• Use the arrows
• Press Enter
• When finished, press Enter
Table 27 Guidelines for dialing service phone number
Device type
Remote The first character must be "M".
modem
Device type
Use "9" if needed to access an outside
line—place after first character (M).
Use "W" to wait for a second dial tone
All types before dialing if the phone system has
of devices two dial tones (initial tone and a second
tone for outside line)—place after "9"
(before the number to be dialed).
Use "," (comma) to pause two seconds.
—
AC8 generates message after all three
redial attempts have failed, dials next configured pager.
AC8 resets modem, generates
message, redials up to three more times.
AC8 generates messages, makes no
further dialing attempts.
to choose a character.
to advance to the next character position.
again.
Required entries
Optional entries
63
Action
Setup System Info Menu
to choose
> SETUP SERV PH NUM
Setup Serv Ph Num
Example
M18005551212 M18005551212
Example
M918005551212
M9W18005551212
M1,8005551212
System and Control Options
Message Generated
—
Unsuccessful Page
(Event Log)
Modem Reset
(Event Log)
Modem Internal Fault
(Active Alarm Report,
Alarm History Log)
SETUP SYSTEM INFO
CHANGE PASSWORD
CHANGE DATE & TIME
=NEXT =SELECT
SETUP SITE ID
CONNECT BATTERY
FACTORY DEFAULTS
ENTER PHONE NUMBER
=SELECT =NEXT/END