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HP Compaq MultiSeat ms6000 Hardware Reference Manual

Hardware reference guide hp compaq multiseat ms6000 desktop
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Hardware Reference Guide
HP Compaq MultiSeat ms6000 Desktop

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  • Page 1 Hardware Reference Guide HP Compaq MultiSeat ms6000 Desktop...
  • Page 2 No part of this document may be photocopied, reproduced, or translated to another language without the prior written consent of Hewlett-Packard Company. Hardware Reference Guide HP Compaq MultiSeat ms6000 Desktop First Edition (November 2009) Document Part Number: 593054-001...

  • Page 3: About This Book

    About This Book This guide provides basic information for upgrading this computer model. WARNING! Text set off in this manner indicates that failure to follow directions could result in bodily harm or loss of life. CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information.
  • Page 4 About This Book ENWW...

  • Page 5: Table Of Contents

    Removing the Front Bezel ........................10 Removing Bezel Blanks ........................11 Replacing the Front Bezel ........................12 Using the HP Compaq MultiSeat ms6000 Desktop in a Tower Orientation ........13 Installing Additional Memory ......................14 DIMMs ..........................14 DDR3-SDRAM DIMMs ...................... 14 Populating DIMM Sockets ....................
  • Page 6 Appendix A Specifications Appendix B Battery Replacement Appendix C External Security Devices Installing a Security Lock ........................48 Cable Lock ......................... 48 Padlock ..........................49 HP Business PC Security Lock ..................49 Front Bezel Security ......................51 Appendix D Electrostatic Discharge Preventing Electrostatic Damage .......................

  • Page 7: Product Features

    Product Features Standard Configuration Features The HP Compaq MultiSeat ms6000 Desktop features may vary depending on the model. For a complete listing of the hardware and software installed in the computer, run the diagnostic utility (included on some computer models only). Instructions for using the utility are provided in the Troubleshooting Guide.

  • Page 8: Front Panel Components

    Front Panel Components Drive configuration may vary by model. Figure 1-2 Front Panel Components Table 1-1 Front Panel Components 5.25-inch Optical Drive USB (Universal Serial Bus) Ports Optical Drive Activity Light Microphone/Headphone Connector Optical Drive Eject Button 3.5-inch Media Card Reader (optional) Dual-State Power Button Hard Drive Activity Light Power On Light...

  • Page 9: Media Card Reader Components

    Media Card Reader Components The media card reader is an optional device available on some models only. Refer to the following illustration and table to identify the media card reader components. Figure 1-3 Media Card Reader Components Table 1-2 Media Card Reader Components Slot Media ●...

  • Page 10: Rear Panel Components

    Line-In Audio Connector (blue) The Microsoft MultiPoint Server operating system does not support PS/2 mouse and keyboard connectors on the HP Compaq MultiSeat ms6000 Desktop; a USB mouse and keyboard must be used instead. NOTE: Arrangement and number of connectors may vary by model.

  • Page 11: Keyboard

    Keyboard Figure 1-5 Keyboard Components Table 1-4 Keyboard Components Function Keys Perform special functions depending on the software application being used. Editing Keys Includes the following: Insert, Home, Page Up, Delete, End, and Page Down. Status Lights Indicate the status of the computer and keyboard settings (Num Lock, Caps Lock, and Scroll Lock).

  • Page 12: Serial Number Location

    Table 1-5 Windows Logo Key Functions (continued) Windows Logo Key + Displays the Desktop Windows Logo Key + Minimizes all open applications Shift + Windows Logo Key + Undoes Minimize All Windows Logo Key + Launches Computer Windows Logo Key + Launches Search Windows Logo Key + Ctrl...

  • Page 13: Hardware Upgrades

    Hardware Upgrades Serviceability Features The computer includes features that make it easy to upgrade and service. No tools are needed for most of the installation procedures described in this chapter. Warnings and Cautions Before performing upgrades be sure to carefully read all of the applicable instructions, cautions, and warnings in this guide.

  • Page 14: Removing The Computer Access Panel

    Removing the Computer Access Panel Remove/disengage any security devices that prohibit opening the computer. Remove all removable media, such as compact discs or USB flash drives, from the computer. Turn off the computer properly through the operating system, then turn off any external devices. Disconnect the power cord from the power outlet and disconnect any external devices.

  • Page 15: Replacing The Computer Access Panel

    Replacing the Computer Access Panel Slide the lip on the front end of the access panel under the lip on the front of the chassis (1) then press the back end of the access panel onto the unit so that it locks into place (2). Figure 2-2 Replacing the Access Panel ENWW...

  • Page 16: Removing The Front Bezel

    Removing the Front Bezel Remove/disengage any security devices that prohibit opening the computer. Remove all removable media, such as compact discs or USB flash drives, from the computer. Turn off the computer properly through the operating system, then turn off any external devices. Disconnect the power cord from the power outlet and disconnect any external devices.

  • Page 17: Removing Bezel Blanks

    Removing Bezel Blanks On some models, there are bezel blanks covering the 3.5-inch and 5.25-inch external drive bays that need to be removed before installing a drive. To remove a bezel blank: Remove the access panel and front bezel. To remove a bezel blank, push the two retaining tabs that hold the bezel blank in place towards the outer right edge of the bezel (1) and slide the bezel blank back and to the right to remove it (2).

  • Page 18: Replacing The Front Bezel

    Replacing the Front Bezel Insert the three hooks on the bottom side of the bezel into the rectangular holes on the chassis (1) then rotate the top side of the bezel onto the chassis (2) and snap it into place. Figure 2-5 Replacing the Front Bezel Chapter 2 Hardware Upgrades...

  • Page 19: Using The Hp Compaq Multiseat Ms6000 Desktop In A Tower Orientation

    Using the HP Compaq MultiSeat ms6000 Desktop in a Tower Orientation The HP Compaq MultiSeat ms6000 Desktop can be used in a tower orientation with an optional tower stand that can be purchased from HP. Remove/disengage any security devices that prohibit opening the computer.

  • Page 20: Installing Additional Memory

    Installing Additional Memory The computer comes with double data rate 3 synchronous dynamic random access memory (DDR3- SDRAM) dual inline memory modules (DIMMs). DIMMs The memory sockets on the system board can be populated with up to four industry-standard DIMMs. These memory sockets are populated with at least one preinstalled DIMM.

  • Page 21: Populating Dimm Sockets

    Populating DIMM Sockets There are four DIMM sockets on the system board, with two sockets per channel. The sockets are labeled DIMM1, DIMM2, DIMM3, and DIMM4. Sockets DIMM1 and DIMM2 operate in memory channel A. Sockets DIMM3 and DIMM4 operate in memory channel B. Figure 2-7 DIMM Socket Locations Table 2-1...

  • Page 22: Installing Dimms

    example, if you are populating the sockets with one 1-GB DIMM, and three 512-MB DIMMs, Channel A should be populated with the 1-GB DIMM and one 512-MB DIMM, and Channel B should be populated with the two 512-MB DIMMs. With this configuration, 2-GB will run as dual channel and 512-MB will run as single channel.
  • Page 23 Rotate up the external drive bay housing to access the memory module sockets on the system board. Figure 2-8 Rotating the Drive Cage Up Open both latches of the memory module socket (1), and insert the memory module into the socket (2).
  • Page 24 Push the module down into the socket, ensuring that the module is fully inserted and properly seated. Make sure the latches are in the closed position (3). Repeat steps 8 and 9 to install any additional modules. Replace the access panel. If the computer was on a stand, replace the stand.

  • Page 25: Removing Or Installing An Expansion Card

    Removing or Installing an Expansion Card The computer has one PCI expansion slot, two PCI Express x1 expansion slots, and one PCI Express x16 expansion slot. NOTE: The PCI and PCI Express slots support only low profile cards. Figure 2-10 Expansion Slot Locations Table 2-2 Expansion Slot Locations...
  • Page 26 Locate the correct vacant expansion socket on the system board and the corresponding expansion slot on the back of the computer chassis. Release the slot cover retention latch that secures the PCI slot covers by lifting the green tab on the latch and rotating the latch to the open position.
  • Page 27 If you are removing a standard PCI card or PCI Express x1 card, hold the card at each end, and carefully rock it back and forth until the connectors pull free from the socket. Pull the expansion card straight up from the socket then away from the inside of the chassis to release it from the chassis frame.
  • Page 28 Store the removed card in anti-static packaging. If you are not installing a new expansion card, install an expansion slot cover to close the open slot. CAUTION: After removing an expansion card, you must replace it with a new card or expansion slot cover for proper cooling of internal components during operation.
  • Page 29 Rotate the slot cover retention latch back in place to secure the expansion card. Figure 2-16 Closing the Expansion Slot Retainer Connect external cables to the installed card, if needed. Connect internal cables to the system board, if needed. Replace the access panel. If the computer was on a stand, replace the stand.

  • Page 30: Drive Positions

    Drive Positions Figure 2-17 Drive Positions Table 2-3 Drive Positions 3.5-inch internal hard drive bay 3.5-inch external drive bay for optional drives (media card reader shown) 5.25-inch external drive bay for optional drives (optical drive shown) NOTE: The drive configuration on your computer may be different than the drive configuration shown above.

  • Page 31: Installing And Removing Drives

    Installing and Removing Drives When installing additional drives, follow these guidelines: ● The primary Serial ATA (SATA) hard drive must be connected to the dark blue primary SATA connector on the system board labeled SATA0. ● Connect a SATA optical drive to the white SATA connector on the system board labeled SATA1. ●...

  • Page 32: System Board Drive Connections

    CAUTION: To prevent loss of work and damage to the computer or drive: If you are inserting or removing a drive, shut down the operating system properly, turn off the computer, and unplug the power cord. Do not remove a drive while the computer is on or in standby mode. Before handling a drive, ensure that you are discharged of static electricity.

  • Page 33: Removing An External 5.25-Inch Drive

    NOTE: The orange SATA3 connector can be reconfigured as eSATA in the Computer Setup utility if you are installing an eSATA adapter. Select Storage > Storage Options > eSATA Port to reconfigure the SATA3 connector. Refer to the Computer Setup (F10) Utility Guide for more information. Removing an External 5.25-inch Drive CAUTION: All removable media should be taken out of a drive before removing the drive from the...
  • Page 34 If removing an optical drive, disconnect the power cable (1) and data cable (2) from the rear of the optical drive. Figure 2-21 Disconnecting the Power and Data Cables Rotate the drive cage back down to its normal position. CAUTION: Be careful not to pinch any cables or wires when rotating the drive cage down.

  • Page 35: Installing An Optical Drive Into The 5.25-Inch Drive Bay

    Press down on the green drive retainer button located on the left side of the drive to disengage the drive from the drive cage (1). While pressing the drive retainer button, slide the drive back until it stops, then lift it up and out of the drive cage (2). Figure 2-23 Removing the 5.25-inch Drive NOTE:...
  • Page 36 Install four M3 metric guide screws in the lower holes on each side of the drive. HP has provided four extra M3 metric guide screws on the front of the chassis, under the front bezel. The M3 metric guide screws are black. Refer to Installing and Removing Drives on page 25 for an illustration of the extra M3 metric guide screws location.
  • Page 37 Rotate the drive cage to its upright position. Figure 2-26 Rotating the Drive Cage Up Connect the SATA data cable to the white system board connector labeled SATA1. Route the data cable through the cable guides. CAUTION: There are two cable guides that keep the data cable from being pinched by the drive cage when raising or lowering it.

  • Page 38: Removing An External 3.5-Inch Drive

    Rotate the drive cage back down to its normal position. CAUTION: Be careful not to pinch any cables or wires when rotating the drive cage down. Figure 2-28 Rotating the Drive Cage Down Replace the access panel. If the computer was on a stand, replace the stand. Reconnect the power cord and turn on the computer.
  • Page 39 Disconnect the drive cables from the rear of the drive, or, if you are removing a media card reader, disconnect the USB and 1394 cables from the system board as indicated in the following illustrations. NOTE: On some models, the media card reader does not include a 1394 port or cable. Figure 2-29 Disconnecting the Media Card Reader USB Cable Figure 2-30...

  • Page 40: Installing A Drive Into The 3.5-Inch External Drive Bay

    Press down on the green drive retainer button located on the left side of the drive to disengage the drive from the drive cage (1). While pressing the drive retainer button, slide the drive back until it stops, then lift it up and out of the drive cage (2). Figure 2-31 Removing a 3.5-inch Drive (Media Card Reader Shown) NOTE:...

  • Page 41: Removing And Replacing The Primary 3.5-Inch Internal Sata Hard Drive

    Position the guide screws on the drive into the J-slots in the drive bay. Then slide the drive toward the front of the computer until it locks into place. Figure 2-32 Installing a Drive into the 3.5-inch Drive Bay (Media Card Reader Shown) Connect the appropriate drive cables: If installing a second hard drive, connect the power and data cables to the rear of the drive and connect the other end of the data cable to the next available (unpopulated) SATA...
  • Page 42 Disconnect the power cord from the power outlet and disconnect any external devices. CAUTION: Regardless of the power-on state, voltage is always present on the system board as long as the system is plugged into an active AC outlet. You must disconnect the power cord to avoid damage to the internal components of the computer.
  • Page 43 Disconnect the power cable (1) and data cable (2) from the back of the hard drive. Figure 2-35 Disconnecting the Hard Drive Power Cable and Data Cable Press down on the green release latch next to the hard drive (1). While holding the latch down, slide the drive forward until it stops, then lift the drive up and out of the bay (2).
  • Page 44 To install a hard drive, you must transfer the silver and blue isolation mounting guide screws from the old hard drive to the new hard drive. Figure 2-37 Installing Hard Drive Guide Screws Align the guide screws with the slots on the chassis drive cage, press the hard drive down into the bay, then slide it back until it stops and locks in place.

  • Page 45: Removing And Replacing A Removable 3.5-Inch Sata Hard Drive

    Removing and Replacing a Removable 3.5-inch SATA Hard Drive Some models are equipped with a Removable SATA Hard Drive Enclosure in the 5.25-inch external drive bay. The hard drive is housed in a carrier that can be quickly and easily removed from the drive bay.
  • Page 46 Remove the four screws from the bottom of the hard drive carrier. Figure 2-41 Removing the Security Screws Slide the hard drive back to disconnect it from the carrier then lift it up and out of the carrier. Figure 2-42 Removing the Hard Drive Chapter 2 Hardware Upgrades ENWW...
  • Page 47 Place the new hard drive in the carrier then slide the hard drive back so that it seats in the SATA connector on the carrier’s circuit board. Be sure the connector on the hard drive is pressed all the way into the connector on the carrier’s circuit board. Figure 2-43 Replacing the Hard Drive Replace the four screws in the bottom of the carrier to hold the drive securely in place.
  • Page 48 Place the thermal sensor on top of the hard drive in a position that does not cover the label (1) and attach the thermal sensor to the top of the hard drive with the adhesive strip (2). Figure 2-45 Replacing the Thermal Sensor Slide the cover on the carrier (1) and replace the screw on the rear of the carrier to secure the cover in place (2).

  • Page 49: Specifications

    Specifications Table A-1 Specifications Desktop Dimensions (in the desktop position) 3.95 in 10.0 cm Height 13.3 in 33.8 cm Width 14.9 in 37.8 cm Depth Approximate Weight 19 lb 8.6 kg Weight Supported (maximum distributed load in desktop position) 77 lb 35 kg Temperature Range 50°...
  • Page 50 Table A-1 Specifications (continued) Power Supply 115V 230V Operating Voltage Range (STD PS) 90-264 VAC 90-264 VAC Operating Voltage Range (EPA 87/89/85% @ 20/50/100% load PS) 90-264 VAC 90-264 VAC Rated Voltage Range (STD PS) 100-240 VAC 100-240 VAC Rated Voltage Range (EPA 87/89/85% @ 20/50/100% load PS) 100-240 VAC 100-240 VAC Rated Line Frequency...

  • Page 51: Battery Replacement

    Battery Replacement The battery that comes with the computer provides power to the real-time clock. When replacing the battery, use a battery equivalent to the battery originally installed in the computer. The computer comes with a 3-volt lithium coin cell battery. WARNING! The computer contains an internal lithium manganese dioxide battery.
  • Page 52 NOTE: On some computer models, it may be necessary to remove an internal component to gain access to the battery. Depending on the type of battery holder on the system board, complete the following instructions to replace the battery. Type 1 Lift the battery out of its holder.
  • Page 53 Insert the new battery and position the clip back into place. Figure B-3 Removing a Coin Cell Battery (Type 3) NOTE: After the battery has been replaced, use the following steps to complete this procedure. Replace the access panel. If the computer was on a stand, replace the stand. Plug in the computer and turn on power to the computer.

  • Page 54: Appendix C External Security Devices

    External Security Devices NOTE: For information on data security features, refer to the Computer Setup (F10) Utility Guide, the Desktop Management Guide, and the HP ProtectTools Security Manager Guide (some models) at http://www.hp.com. Installing a Security Lock The security locks displayed below and on the following pages can be used to secure the computer. Cable Lock Figure C-1 Installing a Cable Lock...

  • Page 55: Padlock

    Padlock Figure C-2 Installing a Padlock HP Business PC Security Lock Fasten the security cable by looping it around a stationary object. Figure C-3 Securing the Cable to a Fixed Object ENWW Installing a Security Lock...
  • Page 56 Thread the keyboard and mouse cables through the lock. Figure C-4 Threading the Keyboard and Mouse Cables Screw the lock to the chassis using the screw provided. Figure C-5 Attaching the Lock to the Chassis Appendix C External Security Devices ENWW...

  • Page 57: Front Bezel Security

    Insert the plug end of the security cable into the lock (1) and push the button in (2) to engage the lock. Use the key provided to disengage the lock. Figure C-6 Engaging the Lock Front Bezel Security The front bezel can be locked in place by installing a security screw provided by HP. To install the security screw: Remove/disengage any security devices that prohibit opening the computer.
  • Page 58 Remove one of the five silver 6-32 standard screws located on the front of the chassis behind the bezel. Figure C-7 Retrieving the Front Bezel Security Screw Replace the front bezel. Install the security screw next to the middle front bezel release tab to secure the front bezel in place.

  • Page 59: Appendix D Electrostatic Discharge

    Electrostatic Discharge A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices. This type of damage may reduce the life expectancy of the device. Preventing Electrostatic Damage To prevent electrostatic damage, observe the following precautions: ●...

  • Page 60: Appendix E Computer Operating Guidelines, Routine Care And Shipping Preparation

    Computer Operating Guidelines, Routine Care and Shipping Preparation Computer Operating Guidelines and Routine Care Follow these guidelines to properly set up and care for the computer and monitor: ● Keep the computer away from excessive moisture, direct sunlight, and extremes of heat and cold. ●...

  • Page 61: Optical Drive Precautions

    Optical Drive Precautions Be sure to observe the following guidelines while operating or cleaning the optical drive. Operation ● Do not move the drive during operation. This may cause it to malfunction during reading. ● Avoid exposing the drive to sudden changes in temperature, as condensation may form inside the unit.

  • Page 62: Index

    Index replacing 12 HP Business PC Security access panel security 25 Lock 49 locking and unlocking 48 front panel components 2 padlock 49 audio connectors 2, 4 guide screws 25 media card reader battery replacement 45 features 3 installing 34 hard drive removing 32 computer...
  • Page 63 removing battery 45 bezel blanks 11 computer access panel 8 expansion card 19 expansion slot cover 20 front bezel 10 hard drive 35 media card reader 32 optical drive 27 PCI card 21 PCI Express card 21 security cable lock 48 front bezel 25 HP Business PC Security Lock 49...

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