AT&T MERLIN PIus Attendant Installer's Manual page 46

Contents of a Traffic
Analysis Report
Connecting the
Printer
The traffic analysis report provides the following
information:
•
R o u t e
The report is detailed by route number (0 through 9).
•
Messages
This field is not relevant to the MERLIN Attendant.
•
Attempted
This field contains the number of times outside callers
have selected a particular route since the last time the
counter was reset to 0. See "Resetting the Counters'"
for details.
•
Completed
This field records the number of times a call was
completed to a particular route.
•
Abandoned before answer
This field indicates the number of caIIs abandoned
before the MERLIN Attendant answered.
•
Abandoned after answer
The number of calls abandoned after the MERLIN
Attendant answers a call but before the call is
processed.
•
Authorized callers
The number of times authorized caller mode was
accessed for programming.
NOTE: If any of the report counters exceed 65,535 total,
the counter is reset to 0.
To connect the printer, you need the following equipment
•
14-foot, 8-conductor modular cable (straight).
•
Modular/RS-232 DB-25 adapter, male connector or
Modular/RS-232 DB-25 adapter, female connector
(depending on printer model).
Troubleshooting 3 - 5