Troubleshooting - AT&T MERLIN PIus Attendant Installer's Manual

Troubleshooting

OUT-OF-SERVICE
CODES
3-2 Troubleshooting
If the MERLIN Attendant detects a problem, the unit
enters an out-of-service state. The LED labeled "battery"
on the front panel blinks a specific number of times,
pauses, then repeats the pattern. Refer to Table 3-1 for a
list of the Out-of-Service codes.
NOTE: The MERLIN Attendant will not answer calls
while it is out of service. The line will continue to
ring until the caller hangs up.
If the "battery" light blinks once slowly then repeats the
pattern, make sure all appropriate announcements are
recorded. See "Playing Back Announcements" in
Section 2, "Initial Programming."
If the problem persists or the "battery" light blinks more
frequently, use a straightened paper clip to press the
recessed reset button on the back panel of the
MERLIN Attendant.
NOTE: Pressing reset does not affect the programming
or recorded announcements.
If pressing reset does not correct the problem, the
MERLIN Attendant should be replaced.
CAUTION: If you must disconnect ac power to the
MERLIN Attendant, make sure setup switches 1 and 2
on the back panel are on (down). This saves
programming and recorded announcements.