AT&T MERLIN PIus Attendant Installer's Manual page 38

CHANGING CALL
PROCESSING
OPTIONS
This section contains a list of ringing options and time
delays that can be adjusted depending on the customer's
needs. It also lists several options to improve call
processing if the customer allows callers to dial individual
extension numbers.
Table 2-2 gives a description of the options, the default
setting for each one, and the possible settings that can be
used. The last column can be used to record the value
selected by the customer.
If the customer wants callers to have the option to enter
individual extension numbers so that they can be
connected to employees' telephones directly, these
commands can improve the processing of those calls.
Call transfers to extensions can be expedited when the
MERLIN Attendant knows which extensions are valid in
the MERLIN Plus system. For example, if the customer
has extension numbers ranging from 14 to 21, once a
caller enters two digits, the MERLIN Attendant quickly
determines if it is a valid extension number, then transfers
the call without further delay. Refer to the programming
instructions following the table to change any of the
values listed.
Programming Features
2-15