Troubleshooting - AT&T SPIRIT SPIRIT Attendant Owner's Manual

8

Troubleshooting

This section should help you determine the
cause of problems you might encounter and
help you resolve them.
Remember that the way your SPIRIT System
was customized may influence how a particular
Operational Difficulty
Ringing
SPIRIT Attendant doesn't respond to outside calls
SPIRIT Attendant doesn't respond to intercom calls
SPIRIT Attendant ConnecT/R is very warm to the touch
Check with the person in your organization responsible for the SPIRIT System.
device operates. Call the AT&T Helpline at
1-800-628-2888 if you need assistance.
What to Check
Night Service customization*
Do Not Disturb active
Delayed Ringing active*
Abbreviated Ringing active*
No Ringing active*
No Access active*
Status of lines assigned to SPIRIT Attendant
station port (i.e., are all the Iines on hold?)
Call Forward active
This is normal, especially if the SPIRIT Atten-
dant ConnecT/R as been covered by papers or
other materials, or if the room temperature is
warmer than average.