Altigen AltiServ User Manual page 22

For altiware open edition (oe) / altiserv contact center (acc) release 5.0a, and alticontact manager (acm) release 5.0a
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Personal Call
Park Pickup
System Call Park FLASH
System Call Park
Pickup
Line Park Call
Pickup
Hands Free
Intercom Mode
16 AltiServ User Guide
#31
Pick up the call parked at extension <ext>
<ext>
If the call was parked to a workgroup extension,
only a workgroup agent or the user who parked
the call can pick it up with this feature.
Note: If the extension is a workgroup pilot
Park a call at a public "location" station by enter-
#41
ing FLASH #41. The system announces where
the call is parked (a location number). Calls
parked by a user will ring that user's extension
upon time-out after 2 minutes.
#41
Pick up the system parked call at location num-
<loc>
ber <loc>
#51 <loc> Pick up the line park call at location number
<loc>
#81
Allows you to receive internal calls through the
speaker phone without having to pick up the
handset to answer, as the system will connect the
call to your phone automatically within one ring.
Outside calls, however, will continue to ring the
phone, and you must answer these manually.
You can use the handset if that is preferred.
Caution, Security Issue: If you are away from
your desk for a moment, or if the ringer is off,
you may not be aware that a call has come in and
the caller is connected and listening to whatever
conversation you are having.
Pressing #81 activates; pressing #81 a second
time deactivates this feature.
You must use a speaker phone, and the speaker
must be turned on to use this feature. When a
call comes in, you hear a ringing tone from the
speaker, and the call is automatically connected.
Pressing #82 activates; pressing #82 a second
time deactivates this feature.
Activating #82 causes #81 to be deactivated.
Note: If you are using a 390 phone, #81 mode
number, only a workgroup agent or the
person who parked the call can pick it up.
will automatically be deactivated when
any incoming call is disconnected.

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