Handling Calls
Overhead Paging
If your AltiServ is setup with an overhead paging system, you can connect
to it by clicking the Overhead Paging button. If your system is not setup
with this function, the Overhead Paging button is dimmed.
You cannot answer a call while engaged in an overhead page, nor can you
place the overhead page session on hold.
Also, you cannot use overhead page during a conference call or during a
supervised transfer.
You must have Dial Tone status in order to connect to overhead paging.
Overhead paging options are configured in setup. See "Configuring
AltiConsole Settings" on page21.
To Connect to the Overhead Paging
1.
Click the Overhead Paging button.
2.
Make your announcement.
3.
Click the Hang-Up button to end the session.
20 AltiConsole User Guide