If Your Pc Has A Software Problem; If You Have Forgotten Your Password - HP Vectra VE 5/xxx - 2 User Manual

5 Troubleshooting Your PC

If Your PC Has a Software Problem

If Your PC Has a Software Problem

If You Have Forgotten Your Password

If you forget the User Password, but not the Administrator password,
carry out the following procedure:
1 Restart the PC. If the keyboard is locked, unplug the power cord
and plug it in again.
2 Wait for
F2=Setup
3 Press to start Setup.
4 Enter the Administrator Password to access the Preferences
menu.
5 Move to the User Password field and set a new User Password.
This will replace the old password which you had forgotten.
6 Press to save the new Password and exit Setup.
If you forget both the User Password and the Administrator
Password:
1 Switch off the PC.
2 Remove the computer's cover.
3 Set switch 5 (PASWD EN) on the system board switch block to
CLOSED.
4 Switch on the PC and allow it to complete its startup routine.
The message "Passwords have been cleared, set
switch 5 to open position before rebooting" will
be displayed.
5 Switch off the computer.
6 Reset switch 5 (PASWD EN) to OPEN.
7 Replace the computer's cover.
8 Switch on the PC and allow it to complete its startup routine.
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