Troubleshooting Checklist - Enterasys Matrix E6 5G102-06-G Install Manual

Troubleshooting Checklist

4.2 TROUBLESHOOTING CHECKLIST
If the module is not working properly, refer to
causes, and recommended actions to resolve the problem.
Table 4-2 Troubleshooting Checklist
Problem
All LEDs are
OFF.
No Local
Management
Password screen.
Cannot navigate
beyond Password
screen.
4-4 Troubleshooting
Possible Cause
Loss of power.
Baud rate is incorrectly
set.
Incorrect terminal setup.
Improper console cable
pinouts.
Corrupt firmware image,
or hardware fault.
Improper Community
Names Table.
Table 4-2 for a checklist of problems, possible
Recommended Action
Ensure that the module was installed
properly according to the installation
instructions in
chassis is powered properly.
Change baud rate to the appropriate setting.
Refer to the MATRIX E5 Series Modules
Local Management User's Guide for proper
setup procedures.
Refer to Appendix A
pinouts.
If possible, attempt to download the image to
the module again. Refer to
instructions to clear NVRAM.
1. Refer to the MATRIX E5 Series Modules
Local Management User's Guide for the
Community Names Table setup.
2. If the Community Names have been
forgotten, refer to
instructions on how to set the mode switch
to reset the Community Names to their
default values.
Chapter 3, and that the host
for proper COM port
Section B.2
Section B.2 for
for