Dell PowerEdge M420 Administrator's Manual page 76

B
supportSave
-c
-k
-u user_name
-p password
-h host_ip
-d remote_dir
-R
-l protocol
-U
Examples To save RASLOG, TRACE, supportShow, and other support information to an FTP server in
interactive mode:
62
Uses the FTP or SCP parameters saved by the supportFtp command. This
operand is optional; if omitted, specify the FTP or SCP parameters through
command line options or interactively. To display the current FTP parameters,
run supportFtp (on a dual-CP system, run supportFtp on the active CP).
The -c option is mutually exclusive with -u, -p, -h, and -d.
Specifies that the supportFtp auto file transfer configuration transfer only
core and FFDC files in non-interactive mode.
Specifies the user name for the FTP or SCP server. This operand is optional; if
omitted, anonymous FTP is used.
Specifies the password for the FTP or SCP server. This operand is optional
with FTP; if omitted, anonymous FTP is used.
Specifies the IPv4 or IPv6 address for the remote server.
Specifies the remote directory to which the file is to be transferred. When
saving to a USB device, the predefined
Removes all core files on the CP and BP. This option cannot be used with any
other options.
Specifies the transfer protocol. Valid values are FTP or SCP.
If you plan to use secure copy (SCP) to transfer files, it is important to test the
supportSave command prior to its use with various SCP-mode services.
Because the supportSave command makes several access requests to copy
files, it is important that the SCP-mode service be configured so that
passwords are not required for each attempted transfer by the supportSave
command. Failure to configure the service correctly may result in significant
delays in obtaining transferred output from the supportSave command.
When using secure copy (SCP), supportSave may create a directory specified
by the -d option if it does not already exist and the parent directory has the
appropriate permissions. Use of FTP requires the directory to exist on the
remote server.
Saves support data to an attached USB device. When using this option, a
target directory must be specified with the -d option.
switch:admin> supportsave
This command will collect RASLOG, TRACE, supportShow, core file, FFDC data
and other support information and then transfer them to a FTP/SCP server
or a USB device. This operation can take several minutes.
NOTE: supportSave will transfer existing trace dump file first, then
automatically generate and transfer latest one. There will be two trace dump
files transfered after this command.
OK to proceed? (yes, y, no, n): [no] y
Host IP or Host Name: 192.168.126.115
User Name: admin
Password:
Protocol (ftp or scp): ftp
Remote Directory: /temp/support
directory must be used.
/support
Dell 8/4Gbps FC SAN Module Administrator's Guide
53-1001345-01