Diagnostic Programs And Error Messages - Cisco WAE-674-K9 - Wide Area Application Engine 674 Hardware Installation Manual

Chapter 6 Troubleshooting the System Hardware
Note

Diagnostic Programs and Error Messages

Error Message Element
fff
ttt
OL-15012-02
A single problem might cause several error messages. When this situation occurs,
you should correct the cause of the first error message. After you correct the cause
of the first error message, the other error messages usually will not occur the next
time that you run the test.
The POST error log contains the three most recent error codes and messages that
the system generated during POST. The system error log contains all messages
issued during POST and all system status messages from the service processor.
You can view the contents of the system error log from the diagnostic programs.
The device diagnostic programs are stored in ROM on the system board. These
programs are the primary method of testing the major components of your device.
Diagnostic error messages indicate that a problem exists; they are not intended to
be used to identify a failing part. Troubleshooting and servicing of complex
problems that are indicated by error messages should be performed by trained
service personnel.
Sometimes the first error to occur causes additional errors. In this case, the device
displays more than one error message. Always follow the suggested action
instructions for the first error message that appears.
The following sections contain the error codes that might appear in the detailed
test log and summary log when the diagnostic programs are run.
The error code format is as follows:
fff-ttt-iii-date-cc-text message
The following are the meanings of the error message elements:
Explanation
3-digit function code that indicates the function being tested when the error
occurred. For example, function code 089 is for the microprocessor.
3-digit failure code that indicates the exact test failure that was
encountered. (These codes are for trained service personnel; see the
"Diagnostic Error Codes" section on page
Cisco Wide Area Application Engine 7341, 7371, and 674 Hardware Installation Guide
Using the System Diagnostic Programs
6-33.)
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