Cisco WAE-674-K9 - Wide Area Application Engine 674 Hardware Installation Manual page 116

Symptoms and Solutions
Table 6-11 Hard Disk Drive Problems (continued)
Symptom
A hard disk drive was not
detected while the operating
system was being started.
A hard disk drive passes the
diagnostic Fixed Disk Test,
but the problem remains.
Table 6-12 General Problems
Symptom
Problems such as broken cover
locks or indicator LEDs not
working.
Table 6-13 Intermittent Problems
Symptom
A problem occurs only
occasionally and is difficult to
detect.
Cisco Wide Area Application Engine 7341, 7371, and 674 Hardware Installation Guide
6-42
Cause and Action
Reseat all hard disk drives and cables. Run the hard disk drive
diagnostic tests again.
Run the diagnostic SCSI Attached Disk Test.
Cause and Action
Broken component. Call your customer service representative.
Cause and Action
Verify the following items:
1.
All cables and cords are connected securely to the rear of the
a.
device and attached hardware options.
When the device is powered on, air is flowing from the rear
b.
of the device at the fan grille. If there is no airflow, the fans
are not working. This causes the device to overheat and shut
down.
Check the system error log.
2.
See the "Undetermined Problems" section on page
3.
Chapter 6 Troubleshooting the System Hardware
6-21.
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