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Understanding jam messages
Always clear the entire paper path when you receive any jam message.
Paper jam messages
Message
200 Paper Jam
(tray 1 and left access
door beside tray 1)
201 Paper Jam
(fuser area)
202 Paper Jam
(fuser area)
230 Paper Jam
(duplex area)
24<x> Paper Jam
(trays 2–4)
250 Paper Jam
(multipurpose feeder)
27<x> Paper Jam
(mailbox and output
expander)
28<x> Paper Jam
(finisher)
Check Areas...
What to do...
A, B, T1
Follow the instructions for clearing
D, K, L
Follow the instructions for clearing
If the jam message persists, paper may be caught in the fuser. See
Clearing fuser jams
K, L
Follow the instructions for clearing
If the jam message persists, paper may be caught in the fuser. See
Clearing fuser jams
E, J
Follow the instructions for clearing
C, T<x>
Follow the instructions for clearing
A
Follow the instructions for clearing
M
Follow the instructions for
jams (Area
1, 2, 3, 4, 5, 6
Refer to the Finisher Setup & User's Guide for instructions on clearing
finisher jams.
Area
Area
for instructions.
Area K
for instructions.
Area E
Area C
Area
Clearing mailbox or output expander
M).
92
A,
Area
B, and
Area
T1.
D,
Area
K, and
Area
L.
and
Area
L.
and
Area
J.
and
Area
T<x>.
A.
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