Getting technical help
Contact your switch support supplier for hardware, firmware, and software support, including
product repairs and part ordering. To expedite your call, have the following information available:
1. General Information
2. Switch Serial Number
3. World Wide Name (WWN)
Document Feedback
Because quality is our first concern at Brocade, we have made every effort to ensure the accuracy
and completeness of this document. However, if you find an error or an omission, or you think that
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Provide the title and version number of the document and as much detail as possible about your
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EZSwitchSetup Administrator's Guide
53-1000607-02
•
Switch model
•
Fabric OS version
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Browser and Java Plug-in version
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Error numbers and messages received
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Java console window messages
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Screen shots
•
supportSave command output
•
Detailed description of the problem, switch or fabric behavior immediately following
problem, and specific questions
•
Description of any troubleshooting steps already performed and results
The switch serial number and corresponding bar code are provided on the serial number label,
as shown here:
:
*FT00X0054E9*
FT00X0054E9
The serial number label is located as follows:
•
Brocade 200E switches: On the nonport side of the chassis
•
Brocade 300, 4100, 4900, 5000, and 5100 switches: On the switch ID pull-out tab
located on the bottom of the port side of the switch.
•
Brocade 200E switches: On the nonport side of the chassis
•
Brocade 4100, 4900, and 5000 switches: On the switch ID pull-out tab located on the
bottom of the port side of the switch.
documentation@brocade.com
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