IBM 88643RU - System x3850 - 8864 Service Manual page 159

Problem determination and service guide
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v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, "Parts listing, Type 8864," on page 23 to determine which components are customer
replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by "(Trained service technician only)", that step must be performed only by a
trained service technician.
Error message
POST reporting Processor Event: Processor
failed BIST. Chassis Number= X. Processor
Number = Y.
POST reporting memory event: North Bridge
Uncorrectable memory error occurred. Chassis
Number = X. Memory Card = Y. Memory DIMM
= Z.
POST reporting memory event: North Bridge
Correctable memory threshold occurred.
Chassis Number = X. Memory Card = Y.
Memory DIMM = Z. Failing Symbol = 0xcb.
POST reporting memory event: DIMM Disabled -
Failed ECC Test. Chassis Number = X. Memory
Card = Y. Memory DIMM = Z.
POST reporting memory event: DIMM Disabled -
Failed POST/BIOS Memory Test. Chassis
Number = X. Memory Card = Y. Memory DIMM
= Z.
POST reporting memory event: DIMM Disabled -
Failed ECC Test. Chassis Number = X. Memory
Card = Y. Memory DIMM = Z.
POST reporting memory event: DIMM Disabled -
Failed ECC Test. Chassis Number = X. Memory
Card = Y. Memory DIMM = Z.
Action
(Trained service technician only) Replace the microprocessor.
1. Reseat the DIMM.
2. If the DIMM was disabled by the user, run the
Configuration/Setup Utility program and enable the DIMM.
3. Replace the DIMM.
4. If the DIMM was disabled by the user, run the
Configuration/Setup Utility program and enable the DIMM.
1. Reseat the DIMM.
2. If the DIMM was disabled by the user, run the
Configuration/Setup Utility program and enable the DIMM.
3. Replace the DIMM.
4. If the DIMM was disabled by the user, run the
Configuration/Setup Utility program and enable the DIMM.
1. Reseat the DIMM.
2. If the DIMM was disabled by the user, run the
Configuration/Setup Utility program and enable the DIMM.
3. Replace the DIMM.
4. If the DIMM was disabled by the user, run the
Configuration/Setup Utility program and enable the DIMM.
1. Reseat the DIMM.
2. If the DIMM was disabled by the user, run the
Configuration/Setup Utility program and enable the DIMM.
3. Replace the DIMM.
4. If the DIMM was disabled by the user, run the
Configuration/Setup Utility program and enable the DIMM.
1. Reseat the DIMM.
2. If the DIMM was disabled by the user, run the
Configuration/Setup Utility program and enable the DIMM.
3. Replace the DIMM.
4. If the DIMM was disabled by the user, run the
Configuration/Setup Utility program and enable the DIMM.
1. Reseat the DIMM.
2. If the DIMM was disabled by the user, run the
Configuration/Setup Utility program and enable the DIMM.
3. Replace the DIMM.
4. If the DIMM was disabled by the user, run the
Configuration/Setup Utility program and enable the DIMM.
143
Chapter 5. Diagnostics

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