IBM 88643RU - System x3850 - 8864 Service Manual page 137

Problem determination and service guide
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v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, "Parts listing, Type 8864," on page 23 to determine which components are customer
replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by "(Trained service technician only)", that step must be performed only by a
trained service technician.
Error code
Description
166-060-000
System Management: Failed. Unable to
communicate with ASM. It may be busy.
Run the test again.
166-070-000
System Management: Failed. Unable to
communicate with ASM. It may be busy.
Run the test again.
166-198-000
BIOS cannot detect ASM. Reseat ASM
adapter in correct slot; ASM restart failure.
Unplug and cold boot server to reset ASM.
166-201-000
ISMP indicates I2C errors on bus X.
Action
1. Update the firmware (BIOS, service processor,
and diagnostics; see "Updating the firmware" on
page 13).
2. Run the diagnostic test again.
3. Correct other error conditions (including failed
systems-management tests and items that are
logged in the Remote Supervisor Adapter II
SlimLine system-error log) and retry.
4. Disconnect all server and option power cords
from the server, wait 30 seconds, reconnect the
power cords, and retry.
5. Reseat the Remote Supervisor Adapter II
SlimLine.
6. Replace the Remote Supervisor Adapter II
SlimLine.
1. Update the firmware (BIOS, service processor,
and diagnostics; see "Updating the firmware" on
page 13).
2. Run the diagnostic test again.
3. Correct other error conditions (including failed
systems-management tests and items that are
logged in the Remote Supervisor Adapter II
SlimLine system-error log) and retry.
4. Disconnect all server and option power cords
from the server, wait 30 seconds, reconnect the
power cords, and retry.
5. Reseat the Remote Supervisor Adapter II
SlimLine.
6. Replace the Remote Supervisor Adapter II
SlimLine.
1. Run the diagnostic test again.
2. Correct other error conditions (including other
failed systems-management tests and items that
are logged in the Remote Supervisor Adapter II
SlimLine system-error log) and retry.
3. Disconnect all server and option power cords
from the server, wait 30 seconds, reconnect the
power cords, and retry.
4. Reseat the following components:
a. Remote Supervisor Adapter II SlimLine
b. I/O board
5. Replace the components listed in step 4 one at a
time, in the order shown, restarting the server
each time.
Reseat and, if necessary, replace the I/O board.
121
Chapter 5. Diagnostics

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