IBM 88643RU - System x3850 - 8864 Service Manual page 157

v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, "Parts listing, Type 8864," on page 23 to determine which components are customer
replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by "(Trained service technician only)", that step must be performed only by a
trained service technician.
System-error log message
SMI reported a Machine Check on Memory
Card, Dimm
Software NMI
System Approaching Maximum Power
Consumption
System Boot Failed
System Complex Powered Down
System Complex Powered Up
System-error log full
System log 75% full
System Memory Error
System Running Nonredundant Power
User <USERID> attempting to power/reset
server
Video 1.8V Power Good Fault
Video 2.5V Power Good Fault
Video Core 1.8V Power Good Fault
Action
Note: Make sure you re-enable the memory in the
Configuration/Setup Utility program. See, "Memory problems" on
page 93
1. Reseat the DIMM.
2. Reseat the memory card.
3. Replace the DIMM.
Make sure that the system software is operating correctly and does
not conflict with other software; the system software has created a
software NMI.
1. Install another power supply (if possible) and make sure that
the ac power cords are correctly connected.
2. Remove devices that consume an extraordinary amount of
power.
3. Replace the power backplane.
1. Check the POST/BIOS boot checkpoint indicator and see the
applicable documentation.
2. Make sure that the memory card and DIMMs are correctly
connected and seated and that they are functional.
3. Attempt to start the server from the backup BIOS page.
Information only
Information only
Clear the event log.
Information only
1. Reseat the memory adapter and DIMMs.
2. Replace the memory.
1. Install another power supply (if possible) and make sure that
the ac power cords are correctly connected.
2. Remove devices that consume an extraordinary amount of
power.
3. Replace the power backplane.
Information only
1. Reseat the I/O board.
2. Replace the I/O board.
1. Reseat the Remote Supervisor Adapter II SlimLine, if present.
2. Reseat the I/O board.
3. Replace the I/O board.
1. Reseat the I/O board.
2. Replace the I/O board.
141
Chapter 5. Diagnostics