IBM 88643RU - System x3850 - 8864 Service Manual page 153

Problem determination and service guide
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v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, "Parts listing, Type 8864," on page 23 to determine which components are customer
replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by "(Trained service technician only)", that step must be performed only by a
trained service technician.
System-error log message
Machine check asserted for Card or Link -
SPINT, Quad Bus B
Machine check asserted for Card or Link -
SPINT, CPU Card
Machine check asserted for Card or Link -
SPINT, I/O Bus Interface
Machine check asserted for Card or Link -
SPINT, System, PCI Card, Super I/O Card
Machine check asserted for Card or Link -
SPINT, System, PCI Card, Super I/O Card,
RAID Card
Machine check asserted for PCI Card or Slot X -
SPINT
SPINT reported a Machine Check on Memory
Card = X
SPINT reported a Machine Check on Memory
Card X, DIMM Y.
Memory Card x inserted
Action
1. Reseat microprocessor 3 and 4.
2. Replace microprocessor 3 or 4.
3. Replace the microprocessor board.
1. Reseat the microprocessors and microprocessor board.
2. Replace the microprocessor board.
1. Reseat the adapter cards.
2. Reseat the microprocessor board.
3. Replace the adapters.
4. Replace the PCIX board.
5. Replace the microprocessor board.
1. Reseat the Super I/O board.
2. Replace the Super I/O board.
3. Replace the PCI board.
1. Reseat the Super I/O board and ServeRAID 8i adapter (if
installed).
2. Replace the ServeRAID 8i adapter.
3. Replace the Super I/O board.
4. Replace the PCI board.
1. Reseat the adapter in slot X.
2. Replace the adapter in slot X.
3. Replace the PCI board.
Replace CPU board
1. Reseat the memory card X.
2. Replace the memory card X.
3. Replace the microprocessor board.
1. Reseat DIMM Y
2. Replace DIMM Y
3. Replace memory card X
4. Replace CPU board
Information only; if the message persists:
Note: Make sure you re-enable the memory in the
Configuration/Setup Utility program. See, "Memory problems" on
page 93
1. Make sure that the memory card lever is securely latched.
2. Reseat the memory card.
137
Chapter 5. Diagnostics

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