IBM 88643RU - System x3850 - 8864 Service Manual page 135

v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, "Parts listing, Type 8864," on page 23 to determine which components are customer
replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by "(Trained service technician only)", that step must be performed only by a
trained service technician.
Error code Description
035-277-001 Adapter Local RAM test error.
035-278-001 Adapter NVSRAM test error.
035-279-001 Adapter Cache test error.
035-280-001 Adapter Drive test error.
035-281-001 Adapter Drive error.
035-282-001 Adapter Parameters set error.
035-283-001 Adapter Battery error.
035-xxx-cnn c = ServeRAID channel number, nn = SCSI
ID of failing fixed disk drive.
035-xxx-snn nn = SCSI ID of failing fixed disk.
075-xxx-000 Failed power supply test.
Action
1. Update the RAID controller firmware (see
"Updating the firmware" on page 13).
2. Reseat and, if necessary, replace the RAID
controller.
1. Update the RAID controller firmware (see
"Updating the firmware" on page 13).
2. Reseat and, if necessary, replace the RAID
controller.
1. Update the RAID controller firmware (see
"Updating the firmware" on page 13).
2. Reseat and, if necessary, replace the RAID
controller.
Replace the attached drive.
Replace the attached drive.
1. Update the RAID controller firmware (see
"Updating the firmware" on page 13).
2. Reseat and, if necessary, replace the RAID
controller.
Replace the battery module on the RAID controller.
1. Check the BMC log or system-error log before
replacing a FRU.
2. Reseat and, if necessary, replace the hard disk
drive on channel C, SCSI ID nn.
1. Check the BMC log or system-error log before
replacing a FRU.
2. Reseat and, if necessary, replace the SCSI disk
with ID nn on adapter in slot s
1. Reseat the following components:
a. Power supply
b. (Trained service technician only) Power
backplane
2. Replace the components listed in step 1 one at a
time, in the order shown, restarting the server
each time.
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Chapter 5. Diagnostics