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IBM QRadar Core Appliance 21 G2 Series Problem Determination And Service Manual
IBM QRadar Core Appliance 21 G2 Series Problem Determination And Service Manual

IBM QRadar Core Appliance 21 G2 Series Problem Determination And Service Manual

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Addendum for IBM System x3550 M4 Type 7914 and x3650 M4 BD Type 5466 Problem Determination and Service Guide
Service information for: 4380-Q1C / Q2C / Q3C / Q4C / Q5C / Q6C / Q1E / Q2E
If your IBM X-series Server was purchased as part of a Software Group Appliance, certain information contained in the
product documentation may or may not apply to your particular product. Information that may differ is:
1.
The warranty period
2.
Parts replacement procedure
3.
Service support call flow
The information in this document supersedes the Problem Determination and Service Guide for IBM System x3550 M4
Type 7914 and x3650 M4 BD Type 5466. The table below maps the Software Group Appliance Part Number to the IBM
Systems and Technology Group System X Part Number.
Appliance
IBM Security QRadar Core Appliance 21XX G2
IBM Security QRadar QFLOW Collector 1201 G2 /
IBM Security QRadar Event Collector 1501 G2
IBM Security QRadar QFLOW Collector 1202 G2
IBM Security QRadar QFLOW Collector 1301 G2
IBM Security QRadar QFLOW Collector 1310-SR G2
IBM Security QRadar QFLOW Collector 1310-LR G2
IBM Security QRadar Core Appliance XX05 G2
IBM Security QRadar Core Appliance XX28 G2
This Product is not intended to be connected directly or indirectly by any means whatsoever to interfaces of public
telecommunications networks.
本製品は、電気通信事業者の通信回線への直接、またはそれに準ずる方法での接続を目的とするものではありません。
Chapter 4. Parts listing
Field Replaceable Unit (FRU): FRUs must be installed only by trained service technicians. IBM will perform On-Site install
for FRUs, at no additional charge.
In addition to the list of FRUs in the table below, all structural parts, and Tier 1/Tier 2 parts listed in the Problem
Determination and Service Guide for IBM System x3550 M4 Type 7914 and x3650 M4 BD Type 5466 are delegated as
FRUs for your IBM QRadar Appliance Type 4380.
Description
NT4E-STD 4-Port 10 M / 100 M / 1 G Ethernet PCIe
N20E2 2-Port 10 G Ethernet PCIe
Copper SFP-10/100/1000BASE-T
Fiber SFP-1000BASE-SX-ET
10GBASE-SR SFP+
10GBASE-LR SFP+
(1P) P/N: 00FE185 EC N32649D
IBM QRadar Appliances Type 4380
Problem Determination and Service Guide
Name
Appliance
IBM System X
Model Type
Name
4380-Q1C
System x3550 M4
4380-Q2C
4380-Q3C
4380-Q4C
4380-Q5C
4380-Q6C
4380-Q1E
System x3650 M4 BD
4380-Q2E
FRU part
number
47C7732
00FE197
47C7734
47C7735
00FE210
00FE211
IBM System X
Model Type
7914-AC1
5466-AC1
Printed in Mexico

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Summary of Contents for IBM QRadar Core Appliance 21 G2 Series

  • Page 1 The information in this document supersedes the Problem Determination and Service Guide for IBM System x3550 M4 Type 7914 and x3650 M4 BD Type 5466. The table below maps the Software Group Appliance Part Number to the IBM Systems and Technology Group System X Part Number.
  • Page 2 QRadar Appliance. Software and Hardware service and support When calling IBM for service please select the Software Service Option as the Product type for your QRadar Appliance. You are required to provide your IBM Customer Number for Support. All Service Support calls should be directed to the ISM Software Support Line. The Software support team owns the engagement with the customer and will engage the hardware support team when necessary.

This manual is also suitable for:

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