Lexmark 2380 - Forms Printer B/W Dot-matrix Service Manual page 33

Symptom
Paper feeds, but
Auto Loading does
not work.
Alt + Park/Load
functions when the
pull tractor is
installed.
With Paper Out
blinking, Form Feed
does not operate
until paper is located
at first print line.
Lower feed roll shaft
rotates, but paper
does not feed.
Pressing Form Feed
does not feed paper.
Abnormal noise
created while
feeding.
Paper jams, skews
or creases.
Incorrect or no line
spacing: wider,
narrower, or
overlapping lines.
Push/Pull Tractor
does not work.
Incorrect Top of
Form positioning.
Action
Be sure the paper select lever is in the cut sheet
position.
Be sure Auto Loading is enabled in the Setup
Mode.
Go to the "Paper Select Sensor Service Check" on
page 2-30.
Be sure the paper select lever is in the tractor
position.
Go to the "Pull Tractor Sensor Service Check" on
page 2-38.
Be sure the paper select lever is in the correct
position.
Go to the "Paper Feed Service Check" on page
2-27.
Go to the "Top of Forms Problem Service Check"
on page 2-39.
Diagnostic Information 2-9