Lexmark 2380 - Forms Printer B/W Dot-matrix Service Manual
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Lexmark 2380 - Forms Printer B/W Dot-matrix Service Manual

Lexmark 2380 - Forms Printer B/W Dot-matrix Service Manual

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Lexmark 23XX Series
23XX-XXX
• Table of Contents
• Start Diagnostics
• Safety and Notices
• Trademarks
• Index
Lexmark and Lexmark with diamond
design are trademarks of Lexmark
International, Inc., registered in the
United States and/or other countries.

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Summary of Contents for Lexmark 2380 - Forms Printer B/W Dot-matrix

  • Page 1 Lexmark 23XX Series 23XX-XXX • Table of Contents • Start Diagnostics • Safety and Notices • Trademarks • Index Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries.
  • Page 2 Lexmark International, Inc., Department F95/032-2, 740 New Circle Road NW, Lexington, Kentucky 40511, U.S.A. Lexmark may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you.

  • Page 3: Table Of Contents

    Contents Notices and Safety Information ......ix Safety Notices........ix Preface .
  • Page 4 Diagnostic Aids ........3-1 Power-On Self Test (POST) .
  • Page 5 Push Tractor Assembly Removal ....4-53 Ribbon Drive Rack Gear Removal ....4-54 Right Side Frame Removal .
  • Page 6 Parts Catalog ........7-1 How To Use This Parts Catalog.

  • Page 7: Notices And Safety Information

    Notices and Safety Information Safety Notices • The maintenance information for this product has been prepared for use by a professional service person and is not intended to be used by others. • There may be an increased risk of electric shock and personal injury during disassembly and servicing of this product.
  • Page 8 Norme di sicurezza • Le informazioni riguardanti la manutenzione di questo prodotto sono indirizzate soltanto al personale di assistenza autorizzato. • Durante lo smontaggio e la manutenzione di questo prodotto, il rischio di subire scosse elettriche e danni alla persona è più elevato.
  • Page 9 Informació de Seguretat • La informació pel manteniment d’aquest producte està orientada exclusivament a professionals i no està destinada a ningú que no ho sigui. • El risc de xoc elèctric i de danys personals pot augmentar durant el procés de desmuntatge i de servei d’aquest producte. El personal professional ha d’estar-ne assabentat i prendre les mesures convenients.
  • Page 10 Korean Safety Information...

  • Page 11: Preface

    Preface This manual is divided into the following chapters: • “General Information” contains a general description of the printer and the maintenance approach used to repair it. Special tools and test equipment are listed in this chapter, as well as general environmental and safety instructions.

  • Page 13: General Information

    1. General Information Description The Lexmark 238X and 239X - XXX printers are small versatile tabletop printers suitable for use in the home or small business. They are especially well-suited for applications that use continuous or multipart forms. The 2381 and 2391 are wide-carriage versions of the 2380 and 2390.
  • Page 14 The following table summarizes the differences between the printers in the 23XX family: No. of US Logo WTC Logo Mach Type Paper Paper Print Name Name Model # Width Knob Wires PPSII 2380 2380 2380-001 Narrow PPSII 2381 2381 2381-001 Wide PPSII 2390 2390...

  • Page 15: Specifications

    All numbers are average or estimates. • Performance of individual printers may vary. • Lexmark does not represent or warrant that printers will achieve these results. (See the applicable statement of Limited Warranty for all warranty information). General Information 1-3...

  • Page 16: Options

    Options The following options may be installed on 238X/239X printers: • Auto Sheet Feeder (ASF) • 32Kb Memory Module, Volatile • 32Kb Memory Module, Non-volatile • Serial Interface Attachment (RS232/RS422). • Extended National Language Support modules (World Trade only) • Acoustics Option •...

  • Page 17: Abbreviations

    Abbreviations ASIC Application-Specific Integrated Circuit Customer Setup DRAM Dynamic Random Access Memory EPROM Erasable Programmable Read-Only Memory Electrostatic Discharge Field Replaceable Unit HVPS High Voltage Power Supply Local Area Network Liquid Crystal Display Light-Emitting Diode LVPS Low Voltage Power Supply NVRAM Nonvolatile Random Access Memory Original Equipment Manufacturer...

  • Page 18: Setup Mode

    Setup Mode How To Change The Printer Functions 1. Make sure continuous forms are in the printer. 2. Press Alt and then press Setup to enter Setup Mode.The printer prints out the Main Menu. 3. To select a function, press the buttons listed on the printout. 4.

  • Page 19: Serial Interface Adapters

    Only the “Black” adapter is available as a FRU. • Changes to switch settings are valid only after printer power is turned off and then on again. • Contact Lexmark Technical Support for questions about serial adapters. General Information 1-7...

  • Page 20: Serial Interface Switches

    Serial Interface Switches The serial interface has 12 function switches which determine how the printer receives data from the computer or terminal. Set the switches according to your particular equipment requirements. Function Switch Setting Switches 1 To 4 - Speed: Define the serial interface speed in bits per second (bps).
  • Page 21 Black Serial Adapter Switch 1 Switch 2 Switch 3 Speed (bps) 1,200 2,400 4,800 9,600 19,200 38,400 (RS-422 Only) Switch 5 - Data Bits: Selects the number of data bits (7 or 8) in each data frame. Switch 5 Data Bits General Information 1-9...
  • Page 22 Switches 6 and 7 - Parity: Select the interface parity. Switch 6 Switch 7 Parity Ignore Even Note: When setting the “Ignore” for parity, the printer ignores the received parity and transmits using even parity. For all other parity settings, the transmitted parity matches the received parity. Switch 8 - Stop Bits (Snap-On):.
  • Page 23 Switch 9 - Protocol: Selects the type of protocol. Differs depending on which serial interface unit is installed. Snap-On and Gray Units Protocol Switch 9 Snap-On Gray XON/XOFF DTR Pacing (RS232 only) DTR pacing (RS232 only) XON/XOFF Black Units Switch 4 Switch 9 Protocol XON/XOFF...
  • Page 24 Switch 11- Polarity For RS-422 Serial Interface (All Units): NOR/REV reverses the polarity of the receive and transmit data line for the RS-422 serial interface. Switch 11 Mode Normal Reverse Switch 12 - Serial Interface Mode Select: (All Units) Switch 232/422 sets the serial interface in either RS-232C or RS-422 mode.

  • Page 25: Diagnostic Information

    2. Diagnostic Information Start Make a quick visual check for defects (loose or broken parts, unplugged connectors, paper jams, and so on). Voltage, Ground, And Continuity Readings Voltage Readings All DC voltages must be within +5% through -10% of the values to be considered correct.

  • Page 26: Error Indication Table

    Error Indication Table The following table describes the service check entries for the printer error indication codes. When an error indication changes after you have entered a service check, you have an intermittent problem. If this occurs, leave the service check and go to “Symptom/Check Table”...
  • Page 27 Indication Alarm Action None Switch Scan Test Error Status Go to “Operator Panel Service Check” Power on page 2-24. Ready BLINK Paper BLINK Font Pitch BLINK Others None NVRAM Read/Write Error Status Turn the machine off and then back on. Power If you get the same error during power- Ready...
  • Page 28 Indication Alarm Action None Logical Error Status Turn the machine off and then back on. Power If you get the same error during Ready BLINK power-up, replace the main logic board Paper BLINK and readjust the bidirectional print Font BLINK adjustment.
  • Page 29 Indication Alarm Action None Operator Panel Failure Status Go to “Operator Panel Service Check” Power on page 2-24. Ready Paper Font Pitch Others If other LED None Go to “POST Service Check” on page combinations 2-31. along with the Power LED are on. Any LED on but None Go to...

  • Page 30: Symptom/Check Table

    Symptom/Check Table 1. Select the symptom that best describes the problem. 2. Perform the appropriate action before you go to the indicated service check. Abnormal Indications Symptom Action 7 or more lights turn Disconnect the interface cable from the printer and on but do not turn turn the printer off and then on.
  • Page 31 Abnormal Print Operation Problems Symptom Action Printer will not print, Be sure the interface cable is connected properly. or become Ready. If the serial interface adapter is installed, be sure it Abnormal operation, and its power interface cable are installed incorrect characters, correctly.
  • Page 32 Error Indications Symptom Action Ready and Paper Turn the printer off and then on. Out lights blink to indicate a Hardware Go to “Abnormal Indications” on page 2-6. Error. Paper Out and Alt Turn the printer off and then on. lights blink to indicate an operator Go to...
  • Page 33 Symptom Action Paper feeds, but Be sure the paper select lever is in the cut sheet Auto Loading does position. not work. Be sure Auto Loading is enabled in the Setup Mode. Go to the “Paper Select Sensor Service Check” on page 2-30.
  • Page 34 Operator Panel Problems Symptom Action Start/Stop does not Turn the printer off and then on. function but no error is indicated. Go to the “Operator Panel Service Check” on page 2-24. Only the Power light turns on. One or more buttons do not function.
  • Page 35 Print Quality Problems Symptom Action No print, but carrier Adjust the form thickness lever to a lower number. moves as if printing. Be sure the printhead cables are not loose or damaged. Be sure the interface cable is connected properly. Be sure the serial interface adapter is installed correctly and the dip switches are set correctly.
  • Page 36 Symptom Action Wavy vertical lines, Clean and lubricate the carrier shaft. uneven left margin or character width is If the carrier drive belt is worn or broken, replace reduced. the carrier unit. Go to the “Carrier Drive, Home Position Sensor, Ribbon Feed Service Check”...

  • Page 37: Irrecoverable Operator Errors

    Irrecoverable Operator Errors Alt and Paper Out lights blink to indicate an operator error. If this indication cannot be recovered, the problem may be the paper empty sensor or the paper select sensor. Check the following in the order listed and if the printer does not work correctly, go to the indicated service check.

  • Page 38: Service Checks

    Service Checks Abnormal Noise Service Check Check the entire printer for loose parts. Action Ribbon Cartridge Remove and reinstall the ribbon cartridge. Printhead Disconnect the printhead cables. Run the print test (do not fold or damage the cables during the test). Replace the printhead if the noise is gone.

  • Page 39: Auto Sheet Feeder (Asf) Service Check

    Auto Sheet Feeder (ASF) Service Check Note: Be sure the sheet feeder is enabled. Refer to “Setup Mode” on page 1-6. Auto Sheet Feeder Principles of Operation The auto-sheet feeder (ASF) feeds into the cut sheet paper entry throat. To use the ASF: •...
  • Page 40 Action Paper Feed If the paper does not feed, do the following: • Remove the ASF. • Be sure the base printer feeds paper correctly. • If it does not feed paper correctly, go to “Paper Feed Service Check” on page 2-27.

  • Page 41: Carrier Drive, Home Position Sensor, Ribbon Feed Service

    Carrier Drive, Home Position Sensor, Ribbon Feed Service Check 23XX-001 only: If the carrier stops but the print wires continue to fire (printing one vertical column of dots), or if the carrier does not move after turning the printer off and then on, inspect the area of the main logic board that is below the paperfeed motor.
  • Page 42 Action Carrier If there is no Home Position Error, check the carrier belt and the ribbon cartridge for wear or damage. Check the belt and pulley engagement. Manually move the carrier the full length of the carriage to check for binds and to make sure the ribbon advances when the carriage moves in either direction.
  • Page 43 Action Carrier Motor If the home position sensor is OK, refer to the table and make sure the resistance of the carrier motor windings are from 1 to 5 ohms for all printers. 238X-001,002,003 239X-002,003 239X-001 CP9-1 & CP9-5 CP9-1 & CP9-6 CP9-2 &...

  • Page 44: Check

    Intermittent Problem Service Check FRU/Symptom Action The machine Check for the following: sometimes fails before POST is 1. Loose connectors. Reconnect all complete. connectors to the main and sub logic boards. 2. Electrical noise or static discharge. Check the following items: •...
  • Page 45 FRU/Symptom Action Machine power The cause of this problem may be that the sometimes turns power circuit is failing, or the wiring is off. intermittently open. Check the following in sequence: 1. Check the customer’s outlet voltage and be sure it is within tolerance. 2.
  • Page 46 FRU/Symptom Action If the prior The service check has not defined the failure, suggestions have or the machine is having intermittent failures. not corrected the The following may cause undefined or problem. intermittent failures: 1. Customer’s outlet voltage. Be sure that it is within the tolerance.

  • Page 47: No Print Or Abnormal Print Service Check

    No Print or Abnormal Print Service Check FRU/Function Action Main Logic Board If the Print Test does not complete correctly, do the following: • Replace the main logic board. • Reset the bidirectional print adjustment. Refer to “Bidirectional Print Adjustment” on page 4-5.

  • Page 48: Operator Panel Service Check

    Operator Panel Service Check Note: If the Op-Panel Asm is locked, only the Start/Stop, Form Feed, Alt + Tear Off and Alt + Park/Load buttons are active. Model 2 and 3 printers have a “Lock” LED to indicate that the operator panel is locked.
  • Page 49 Action Short Flexible Disconnect the short flexible cable from the Cable main logic board. Check the continuity of the operator panel signal lines between the end of the short flexible cable and the operator panel connector on the sub logic board. 238X-001 238X-002,003 CP3-4 &...

  • Page 50: Paper Empty Sensor Service Check

    Paper Empty Sensor Service Check Note: 23XX-001 machines have a single paper sensor that serves as a paper empty sensor and also determines the top of form setting. 23XX-002 and 23XX-003 machines have two sensors: • The left sensor is paper empty. •...

  • Page 51: Paper Feed Service Check

    Paper Feed Service Check Note: If the problem is frequent jams or paper creases, verify that the paper is neither very thick nor very thin. If necessary refer the customer to the User’s Guide for specifications of acceptable papers. On 23XX-001 printers check for equal gap between the lower feed rollers and lower pinch rollers.
  • Page 52 FRU / Symptom Action Paper Selector Make sure the selector lever alternately Lever engages and disengages the tractor gear and the ASF drive gear. Check the operation of the following parts as you move the paper select lever: • The tractor gear engages correctly in the continuous forms position.
  • Page 53 FRU / Symptom Action Paper Select Remove all paper from the printer and place Sensor the tractor in the push position. Press Form Feed and time how long the gear train rotates. • With the paper select lever in the cut sheet position (sensor open) the gear train should rotate for less than 2 seconds;...

  • Page 54: Paper Select Sensor Service Check

    Paper Select Sensor Service Check If form feed length is off by about 1 inch (25 mm), enter Setup Mode and verify that the form length setting is correct. See the Setup Mode and Switch Settings section. Action Paper Select Remove all paper from the printer and place Sensor the tractor in the push position.

  • Page 55: Post Service Check

    Action Pull Tractor A failed pull tractor sensor can cause Sensor Alt + Park/Load not to function. With the tractor in the push position, press Alt+Park/ Load several times while alternately holding down and releasing the left pull tractor actuator. The paper should not park or load when the pull tractor actuator is held down.

  • Page 56: Power Service Check

    Power Service Check If the symptom is that the Power light varies in intensity, make sure the upper feed roll shaft has the ground spring. If it does not, install ESD Kit P/N 1368036. Action Power Supply If the carrier does not move to the left after turning the printer off and then on, do the following: •...
  • Page 57 Action Op-Panel If there is still a power LED problem, check the Op-Panel Cable operator panel cable continuity and replace the cable or the operator panel. Carrier Motor Disconnect the carrier motor from main logic board CN9 and turn the printer off and then on. If the power LED lights correctly only with the carrier motor disconnected, replace the carrier motor.

  • Page 58: Print Speed Service Check

    Print Speed Service Check Reduced speed while printing the top 2 inch (51 mm) of a job is normal; for Model 003 printers, the slow down can be eliminated by entering Setup Mode and disabling TOF Read. The speed of the 23XX printers varies with the font, forms thickness setting and printhead temperature.
  • Page 59 Action Head Gap Sensor Check the function of the head gap sensor by 23XX-001 moving the forms thickness lever from 6 to 7 and back while printing the Demo Page Alt + Demo. Print speed is reset at the beginning of each line; listen for the printer to slow down in position 7.

  • Page 60: Printhead Service Check

    Printhead Service Check Action Printhead Cables If the problem is missing or extra dots or lines, Printhead do the following: • Check the continuity and connection of the printhead cables and the short flexible cable. • Make sure the voltages to the sub logic board are correct.
  • Page 61 Action Printhead Continuity Table The correct resistance is: 2.8 to 3.8 ohms (238X) or 7 to 15 ohms (239X). 238X CP9-10 & CP9-12 (Dot1) CP9- 6 & CP9- 4 (Dot2) CP9-17 & CP9-14 (Dot3) CP9- 7 & CP9- 3 (Dot4) CP9-15 &...

  • Page 62: Pull Tractor Sensor Service Check

    Action Carrier Shaft Check and replace worn or damaged parts. Carrier Unit Platen Assembly Printhead Nose Ribbon Guide Pull Tractor Sensor Service Check Note: The pull tractor sensor detects the tractor in the pull position and disables park/load and auto tear-off. A failed sensor may prevent park/load from functioning with the tractor in the push position.

  • Page 63: Top Of Forms Problem Service Check

    Top of Forms Problem Service Check Note: This service check applies to the 23XX-002 and 23XX-003 printers only. 23XX-001 machines have a single paper sensor that serves as a paper empty sensor and also determines the top of form setting. For top of forms problems on 23XX-001 printers, refer to the “Paper Empty Sensor Service Check”...

  • Page 64: Tractor 2 Service Check

    Tractor 2 Service Check Note: This option can be used only on 23XX-003 printers. The Tractor 2 in-place sensor opens during installation, when its actuator touches the printer cover. The home sensor detects the position of the slider. • When Tractor 2 is selected the motor-driven Tractor 2 slider pushes the printer sub slider cam lever to engage the printer gear train which drives the Tractor 2 tractors.
  • Page 65 10 Beeps and Blinking Ready, Paper, Font and Pitch LEDs Tractor 2 home sensor never made after turning the printer off and then on, or made at the wrong time. (The same error indication is used for carrier home failure.) Action Tractor 2 Remove the Tractor 2 and turn the printer off...
  • Page 66 3 Beeps and Tractor 2 LED blinks 3 times Tractor 2 selected from operator panel but printer does not detect Tractor 2 or detects that the Tractor 2 mechanism is not installed. Action Tractor 2 Check the Tractor 2 in-place sensor or the Board/Cable Asm.
  • Page 67 Paper Feed Problems Action Tractor 2 On the printer, make sure the gear that drives Tractor 2 turns freely when the lever is not pressed, but remain still when the lever is pressed. Remove Tractor 2 from the printer and remove all paper.
  • Page 68 2-44...

  • Page 69: Diagnostic Aids

    3. Diagnostic Aids The printer contains self tests to help find and solve problems. You need not connect the printer to a computer or terminal to run these tests. Types of self tests are as follows: • Power-On Self Test (POST) •...

  • Page 70: Power-On Self Test (Post)

    Power-On Self Test (POST) The following tests are automatically performed when the printer is turned on. • LEDs Test (Checks that the LEDs on the operator panel work. The LEDs turn on and off after the printer is turned on then all LEDs turn on for a few seconds.

  • Page 71: Print Test

    Print Test The print test can help you test and troubleshoot the printer. To start the print test, do the following: 1. Paper must be at the print position; test does not print if paper is parked. 2. Press and hold Line Feed and then turn the printer on. 3.
  • Page 72 Print Test Sample (9 wire) Print Test Sample (24 wire)

  • Page 73: Hex Dump Mode

    Hex Dump Mode The hex dump mode can help the user test and troubleshoot programs. You can use the hex dump procedure to get a hexadecimal printout of the data stream sent to the printer. All data, including both control and character data, print in hexadecimal instead of ASCII.

  • Page 74: Serial Interface Adapter Print Test

    Serial Interface Adapter Print Test The serial interface adapter has a switch that enables a test of the connection between the serial interface adapter and the printer main logic board. This generates a short test print containing the serial interface adapter code level and switch settings, and the printer character set.

  • Page 75: Repair Information

    4. Repair Information This chapter contains adjustments and removal procedures. Whenever parts are replaced, make sure that all adjustments are correct by running diagnostics procedures and checking adjustments as needed. Handling ESD-Sensitive Parts Many electronic products use parts that are known to be sensitive to electrostatic discharge (ESD).

  • Page 76: Adjustments

    Adjustments CAUTION: Be sure to unplug the power cord whenever you are working on the printer with one of the covers removed. Printhead-to-Platen Gap Adjustment WARNING: To prevent damage to the printhead when this adjust- ment is made, be sure a gap exists between the printhead and the right end of the platen before you turn the printer on.
  • Page 77 1. Turn the printer off. 2. Remove the ribbon access cover. 3. Remove the ribbon cartridge and paper. 4. Set the form thickness lever to position 1. 5. Move the carrier so that it is just to the left of the left upper feed roller, approximately 50 mm (2.0 in.) from the left side frame.
  • Page 78 7. Move the carrier so that it is just to the right of the right upper feed roller, approximately 50 mm (2.0 in.) from the right side frame. 8. Using feeler gauges [1] of 0.35 mm and 0.40 mm (0.014 in. and 0.016 in.), move the right carrier bushing [2] forward or backward until the gap between the printhead [3] and platen [4] is between 0.35 mm - 0.40 mm (0.014 in.

  • Page 79: Bidirectional Print Adjustment

    Bidirectional Print Adjustment After replacing any mechanical part which affects the operation of the main logic board or the carrier, perform the following procedure to adjust the bidirectional print. Note: This adjustment cannot be completed if the printer runs out of paper, so be sure to use continuous forms.
  • Page 80 7. Align the second and fourth lines to the first and third lines. Each time Micro is pressed, the second and fourth lines shift toward the left. Each time Micro is pressed, the second and fourth lines shift toward the right. 8.

  • Page 81: Removal Procedures

    Removal Procedures Use the following procedures to remove and replace individual FRUs. The procedures in this section are mainly for the 2380 and 2390 printers. When a procedure for the 2381 and 2391 printers differ, the procedure for the 2381 and 2391 is described under “Wide Carriage”.

  • Page 82: Auto Sheet Feeder Gears Removal

    Auto Sheet Feeder Gears Removal 1. Remove the right cover. 2. Release the latch [A], and then remove the joint gear [1]. 3. Remove the idler gear [2]. 4. Release the latch [A], and then remove the idler gear [3]. 5.

  • Page 83: Auto Sheet Feeder Pick-Up Roller Removal

    Auto Sheet Feeder Pick-up Roller Removal 1. Remove the covers and the cut sheet support. 2. Remove the idler gear and pick-up gear “Auto Sheet Feeder Gears Removal” on page 4-8. 3. Remove the left roller bushing [1] as shown. 4.

  • Page 84: Bottom Cover Removal

    Bottom Cover Removal 1. Remove the tractor assembly “Push Tractor Assembly Removal” on page 4-53. 2. Remove the top cover “Top Cover Removal” on page 4-61. 3. Remove the main logic board “Main Logic Board Removal” on page 4-33. 4. Remove the power supply unit “Power Supply Removal”...
  • Page 85 Repair Information 4-11...

  • Page 86: Carrier Removal

    Carrier Removal 1. Remove the top cover “Top Cover Removal” on page 4-61. 2. Remove the printhead “Printhead Removal” on page 4-48. 3. Remove the printhead cables from the carrier assembly “Printhead Cables Removal” on page 4-49. 4. Remove the sub logic board “Sub Logic Board Removal”...
  • Page 87 10. Release the ground spring [11] from the end of the carrier shaft; the spring need not be removed. 11. Rotate the left carrier bushing. 12. Remove the lever stop bracket from the carrier motor (bracket not present on all machines). 13.
  • Page 88 4-14...
  • Page 89 This Page Intentionally Blank. Repair Information 4-15...

  • Page 90: Carrier Motor Assembly Removal

    Carrier Motor Assembly Removal 1. Remove the top cover “Top Cover Removal” on page 4-61. 2. Remove the sub logic board “Sub Logic Board Removal” on page 4-59. 3. Move the carrier to the center of the printer. 4. Remove the belt tension spring [1] and loosen the screw [2]. 5.
  • Page 91 6. Disconnect the carrier motor cable [4] from connector CN9 on the main logic board. 7. Remove the screws [5] and [6] and then remove the carrier motor assembly from the left side frame. Repair Information 4-17...

  • Page 92: Carrier Plate Removal

    Carrier Plate Removal 1. Remove the tractor assembly “Push Tractor Assembly Removal” on page 4-53. 2. Remove the top cover “Top Cover Removal” on page 4-61. 3. Remove the paper select lever “Paper Select Lever Removal” on page 4-42. 4. Remove the printhead “Printhead Removal”...
  • Page 93 Repair Information 4-19...
  • Page 94 21. Gently bend both side frames outward to release tabs [7] from the slots [8]. Lift and remove the carrier plate. 4-20...

  • Page 95: Download Or Print Buffer Module Removal

    Download or Print Buffer Module Removal Notes: • Turn the printer Off and disconnect the power cord at the printer. • The Download Module and the Print Buffer Module are options. 1. Remove the rear cover. 2. Remove the paper support. 3.

  • Page 96: Form Thickness Lever Removal

    Form Thickness Lever Removal 1. Remove the top cover “Top Cover Removal” on page 4-61. 2. Remove the sub logic board “Sub Logic Board Removal” on page 4-59. 3. Remove the paper feed motor and the paper feed motor plate “Paper Guide / Platen Assembly Removal”...

  • Page 97: Head Gap Sensor Removal (238X-001)

    Head Gap Sensor Removal (238X-001) 1. Remove the top cover “Top Cover Removal” on page 4-61. 2. Remove the sub logic board “Sub Logic Board Removal” on page 4-59. 3. Remove the paper feed motor and the paper feed motor plate “Paper Guide / Platen Assembly Removal”...

  • Page 98: Head Gap Sensor Removal (23Xx-002, 003)

    Head Gap Sensor Removal (23XX-002, 003) 1. Remove the top cover “Top Cover Removal” on page 4-61. 2. Remove the sub logic board see“Sub Logic Board Removal” on page 4-59. 3. Remove the paper feed motor and the paper feed motor plate “Paper Guide / Platen Assembly Removal”...

  • Page 99: Home Position Sensor Removal

    Home Position Sensor Removal 1. Remove the top cover “Top Cover Removal” on page 4-61. 2. Disconnect the home position sensor cable from the sub logic board. 3. Remove the screw [1], and then remove the home position sensor from the left side frame. The sensor is attached to the left side support plate on newer models.

  • Page 100: Label Jam Removal

    Label Jam Removal When a pressure-sensitive label that separates from its protective backing has jammed and stuck to the paper separator and/or below the carrier plate, the following procedure should be used to remove the jammed label. 1. Remove the top cover “Top Cover Removal”...
  • Page 101 This Page Intentionally Blank. Repair Information 4-27...

  • Page 102: Left Side Frame Removal

    Left Side Frame Removal 1. Remove the tractor assembly “Push Tractor Assembly Removal” on page 4-53. 2. Remove the top cover “Top Cover Removal” on page 4-61. 3. Remove the pull tractor actuator “Pull Tractor Actuator Removal” on page 4-51. 4.
  • Page 103 20. Remove the screw [4]. 21. Release the two latches [5]. 22. Remove the left side frame. 23. Be sure to perform the Printhead-to-Platen Gap Adjustment after you re-assemble the printer. “Printhead-to-Platen Gap Adjustment” on page 4-2. Repair Information 4-29...

  • Page 104: Lower Feed Roller Removal

    Lower Feed Roller Removal 1. Remove the tractor assembly “Push Tractor Assembly Removal” on page 4-53. 2. Remove the top cover “Top Cover Removal” on page 4-61. 3. Remove the pull tractor actuator “Pull Tractor Removal” on page 4-50. 4. Remove the paper select lever “Paper Select Lever Removal”...
  • Page 105 Repair Information 4-31...

  • Page 106: Lower Pinch Roller Removal

    Lower Pinch Roller Removal Note: The lower pinch roller and the pinch roller gear must be ordered separately. 1. Remove the top cover “Top Cover Removal” on page 4-61. 2. Remove the center pinch roller ground spring. 3. Remove the left and right pinch roller springs [1]. 4.

  • Page 107: Main Logic Board Removal

    Main Logic Board Removal 1. Remove the top cover “Top Cover Removal” on page 4-61. 2. Disconnect all cables connected to the main logic board connectors may not be exactly as shown. Note: Do not twist the flexible cable when disconnecting CN3. 3.

  • Page 108: Operator Panel Assembly Removal

    Operator Panel Assembly Removal 1. Remove the top cover “Top Cover Removal” on page 4-61. 2. Release the two latches [1], and then remove the operator panel assembly. Note: Be sure the flexible cable is correctly aligned and inserted securely. The end with the 90 degree fold connects to the sub logic board.
  • Page 109 This Page Intentionally Blank. Repair Information 4-35...

  • Page 110: Paper Empty Sensor And Spring Removal

    Paper Empty Sensor And Spring Removal 1. Remove the tractor assembly “Push Tractor Assembly Removal” on page 4-53. 2. Remove the top cover “Top Cover Removal” on page 4-61. 3. Remove the print unit see “Print Unit Removal” on page 4-47.
  • Page 111 Repair Information 4-37...

  • Page 112: Paper Feed Motor Removal

    Paper Feed Motor Removal 1. Remove the top cover “Top Cover Removal” on page 4-61. 2. Remove the sub logic board “Sub Logic Board Removal” on page 4-59. 3. Disconnect the paper feed motor cable [1] from connector CN10 on the main logic board. 4.

  • Page 113: Paper Guide Removal (Left And Right)

    Paper Guide Removal (Left And Right) 1. Remove the front cover and place it front down on a flat surface. 2. Press down the paper guide [1], release the two latches, and remove the paper guide. Repair Information 4-39...

  • Page 114: Paper Guide / Platen Assembly Removal

    Paper Guide / Platen Assembly Removal 1. Remove the tractor assembly “Push Tractor Assembly Removal” on page 4-53. 2. Remove the top cover “Top Cover Removal” on page 4-61. 3. Remove the pull tractor actuator “Pull Tractor Actuator Removal” on page 4-51.
  • Page 115 Repair Information 4-41...

  • Page 116: Paper Select Lever Removal

    Paper Select Lever Removal 1. Remove the top cover “Top Cover Removal” on page 4-61. 2. Release the latch [2] and then remove the paper select lever [1] from the right side frame. 4-42...

  • Page 117: Paper Select Sensor Removal

    Paper Select Sensor Removal 1. Remove the top cover “Top Cover Removal” on page 4-61. 2. Remove the print unit see “Print Unit Removal” on page 4-47. 3. Using diagonal pliers, cut 4 mm off the ends of the last two ribs on the paper guide to allow better screwdriver access.

  • Page 118: Paper Separator Removal

    Paper Separator Removal 1. Remove the tractor assembly “Push Tractor Assembly Removal” on page 4-53. 2. Remove the top cover “Top Cover Removal” on page 4-61. 3. Remove the print unit see “Print Unit Removal” on page 4-47. 4. Remove the carrier shaft retention ground spring [1] located on the right side frame.
  • Page 119 Repair Information 4-45...

  • Page 120: Power Supply Removal

    Power Supply Removal CAUTION: The power supply may be hot. 1. Turn off the printer and disconnect the power cord at both ends. 2. Remove the top cover “Top Cover Removal” on page 4-61. 3. Remove the ground wire screw [1]. Do not lose the star washer [2], if present, located between the ground wire and the shield plate.

  • Page 121: Print Unit Removal

    Print Unit Removal 1. Remove the tractor assembly “Push Tractor Assembly Removal” on page 4-53. 2. Remove the top cover “Top Cover Removal” on page 4-61. 3. Disconnect all cables connected to the main logic board. Do not bend or twist the flexible cable when disconnecting it from CN3. 4.

  • Page 122: Printhead Removal

    Printhead Removal 1. Turn the printer off. 2. Disconnect the power cord at the printer. • Let the printhead cool for 15 minutes before touching it. • Be sure to avoid getting your finger stuck between the carrier and ribbon drive rack gear while moving the carrier. •...

  • Page 123: Printhead Cables Removal

    Printhead Cables Removal Note: Be careful not to damage the printhead cables as they are secured with double-sided adhesive tape. 1. Remove the top cover “Top Cover Removal” on page 4-61. 2. Remove the printhead “Printhead Removal” on page 4-48. 3.

  • Page 124: Pull Tractor Removal

    Pull Tractor Removal 1. Press the tractor assembly locking levers [1] down, tilt the tractor assembly in the direction indicated by the arrow and remove it from the printer. 4-50...

  • Page 125: Pull Tractor Actuator Removal

    Pull Tractor Actuator Removal 1. If the tractor is installed in the pull tractor position, remove the tractor assembly see “Pull Tractor Removal” on page 4-50. 2. Remove the top cover “Top Cover Removal” on page 4-61. 3. Remove the left pull tractor actuator [1]. 4.

  • Page 126: Pull Tractor Sensor Removal

    Pull Tractor Sensor Removal 1. Remove the top cover “Top Cover Removal” on page 4-61. 2. Disconnect the pull tractor sensor cable from connector CN4 on the main logic board. 3. Use a #1 Phillips screwdriver, held in the position shown, to remove the screw, then remove the pull tractor sensor.

  • Page 127: Push Tractor Assembly Removal

    Push Tractor Assembly Removal 1. Open the front cover [1]. 2. Press both tractor assembly locking levers [2] down, then pull the tractor assembly [3] straight out of the printer. Repair Information 4-53...

  • Page 128: Ribbon Drive Rack Gear Removal

    Ribbon Drive Rack Gear Removal 1. Remove the top cover “Top Cover Removal” on page 4-61. 2. Move the forms thickness lever to position 1. 3. Position the carrier midway between the two rack mounting tabs [1] shown. 4. Remove the stop [2], if present. 5.
  • Page 129 This Page Intentionally Blank. Repair Information 4-55...

  • Page 130: Right Side Frame Removal

    Right Side Frame Removal 1. Remove the tractor assembly “Push Tractor Assembly Removal” on page 4-53. 2. Remove the top cover “Top Cover Removal” on page 4-61. 3. Remove the paper select lever “Paper Select Lever Removal” on page 4-42. 4.
  • Page 131 Notes On Replacement: • Take care not to break the two latches [6] on the side frame that latch to the paper guide. • Be sure both ends of the paper separator are correctly in the mounting holes. • Use the new slider cam, if one is included with the new side frame;...

  • Page 132: Right Side Frame Gears Removal

    Right Side Frame Gears Removal 1. Remove the top cover “Top Cover Removal” on page 4-61. 2. Set the paper select lever upward to the cut form position. 3. Release the latch [1] and then remove the ASF drive gear. 4.

  • Page 133: Sub Logic Board Removal

    Sub Logic Board Removal 1. Remove the top cover “Top Cover Removal” on page 4-61. 2. Disconnect the short flexible cable [5] from connector CN3 on the main logic board. Note: Do not twist the flexible cable when you disconnect CN3. 3.

  • Page 134: Tension Pulley Plate Assembly

    Tension Pulley Plate Assembly 1. Remove the top cover “Top Cover Removal” on page 4-61. 2. Remove the belt tension spring [1] from the hook. 3. Remove the screw [2]. 4. Remove the carrier belt [3]. 5. Remove the tension pulley plate assembly [4] by sliding it toward the right (rear view).

  • Page 135: Top Cover Removal

    Top Cover Removal 1. Turn the printer off. 2. Disconnect the power cord at the printer. 3. 23XX-001 - Remove the paper advance knob [1] by pulling to the right. 4. If the tractor assembly is installed in the pull tractor position, remove the tractor assembly see “Pull Tractor Removal”...
  • Page 136 Note: The 2381 and 2391 have six cover latches that secure the top cover to the bottom cover. 10.While lifting the top cover slightly, disconnect the operator panel cable [7] from the sub logic board and then remove the top cover.
  • Page 137 This Page Intentionally Blank. Repair Information 4-63...

  • Page 138: Top Of Form Sensor, Sensor Flag And Spring Removal

    Top of Form Sensor, Sensor Flag And Spring Removal 1. Remove the tractor assembly “Push Tractor Assembly Removal” on page 4-53. 2. Remove the top cover “Top Cover Removal” on page 4-61. 3. Remove the print unit and position the print unit on its front. “Print Unit Removal”...
  • Page 139 To Replace The Sensor Flag: Unless necessary, do not replace the sensor flag when replacing the sensor. 1. With diagonal pliers, cut the post and two tabs [5] off as flush as possible. 2. Unsnap both ends of the sensor flag from the paper guide. Carefully remove the sensor flag spring [4] from the bottom end of the sensor flag.

  • Page 140: Upper Feed Roller Removal

    Upper Feed Roller Removal 1. Remove the top cover “Top Cover Removal” on page 4-61. 2. Disconnect the power supply cable from CN1 on the sub logic board. Remove the self-tapping screw that holds the sub logic board and the paper feed motor plate to the left side frame. 3.

  • Page 141: Connector Locations

    5. Connector Locations This chapter shows the locations of specific parts of the printer. Reference Part Name Form Thickness Lever Paper Select Lever Carrier Motor Paper Feed Motor Parallel Interface Connector Main Logic Board Sub Logic Board Power Supply Tractor Unit Pull Tractor Actuator Ribbon Cartridge Ribbon Drive Rack Gear...

  • Page 142: Front View

    Front View...

  • Page 143: Rear View

    Rear View Connector Locations 5-3...

  • Page 144: Tractor 2 Cable Connectors

    Tractor 2 Cable Connectors The Tractor 2 cable is soldered to the board at CN1; there is no connector. Connector Mode CN1-1 +26 V dc. CN1-2 + 26 V dc. CN1-3 Frame GND. CN1-4 Not Used. CN1-5 +5 V dc. CN1-6 Motor Common.

  • Page 145: Wiring Diagrams

    Wiring Diagrams Block Diagram 238X-001 Connector Locations 5-5...

  • Page 146: Block Diagram 239X-001

    Block Diagram 239X-001...

  • Page 147: Block Diagram 238X-002

    Block Diagram 238X-002 Connector Locations 5-7...

  • Page 148: Block Diagram 239X-002

    Block Diagram 239X-002...

  • Page 149: Block Diagram 238X-003

    Block Diagram 238X-003 Connector Locations 5-9...

  • Page 150: Block Diagram 239X-003

    Block Diagram 239X-003 5-10...

  • Page 151: Signal Connections

    Signal Connections Power Supply <--> Main Logic Board <--> Sub Logic Board Power Supply Main Logic Board Sub Logic Board CN11 Pin 1 SIGNAL GND Pin 4 SIGNAL GND Pin 4 SIGNAL GND Pin 2 +5 V Pin 3 +5 V Pin 3 +5 V Pin 3...
  • Page 152 Main Logic Board <--> Parallel Interface Cable Main Logic Board Pin 1 -STROBE Pin 2 DATA 0 Pin 3 DATA 1 Pin 4 DATA 2 Pin 5 DATA 3 Pin 6 DATA 4 Pin 7 DATA 5 Pin 8 DATA 6 Pin 9 DATA 7 Pin 10...
  • Page 153 Main Logic Board <--> Sub Logic Board (Model - 001) 23XX-001 238X-001 239X-001 Main Logic Board Sub Logic Board Sub Logic Board Pin 1 SCLK Pin 34 SCLK Pin 34 SCLK Pin 2 LEDD Pin 33 LEDD Pin 33 LEDD Pin 3 Pin 32 Pin 32...
  • Page 154 Main Logic Board <--> Sub Logic Board (Model - 002, 003) 23XX-002, 003 238X-002, 003 239X-002, 003 Main Logic Board Sub Logic Board Sub Logic Board Pin 1 SCLK Pin 28 SCLK Pin 34 SCLK Pin 2 LEDD Pin 27 LEDD Pin 33 LEDD...
  • Page 155 Main Logic Board <--> Pull Tractor Sensor Pin 1 PUL TRA Pin 2 SIGNAL GND Main Logic Board <--> Serial Interface Card (option) Pin 1 +5 V Pin 2 SIGNAL GND Main Logic Board <--> Paper Empty Sensor Pin 1 PE1P Pin 2 Pin 3...
  • Page 156 Main Logic Board <-->Carrier Motor Pin 1 Pin 2 Pin 3 Pin 4 Pin 5 CACOMB Pin 6 CACOMA Main Logic Board <--> Paper Feed Motor CN10 Pin 1 Pin 2 Pin 3 Pin 4 Pin 5 LFCOMB Pin 6 LFCOMA (Not used on Model 003) Pin 7 (Not Used)
  • Page 157 Sub Logic Board (238X-002, 003) <--> Head Gap Pos 1 to 2 Pin 1 SIGNAL GND Pin 2 Sub Logic Board (238X-002, 003) <--> Head Gap Pos 3 to 4 Pin 1 +5 V Pin 2 Sub Logic Board <--> Paper Select Sensor Pin 1 Pin 2 SIGNAL GND...
  • Page 158 Sub Logic Board <--> Operator Panel (23XX-001) Sub Logic Board Operator Panel CN7(239X) CN8(238X) Pin 1 SIGNAL GND Pin 9 SIGNAL GND Pin 2 SIGNAL GND Pin 8 SIGNAL GND Pin 3 +5 V Pin 7 +5 V Pin 4 LEDD Pin 6 LEDD...
  • Page 159 Sub Logic Board (238X) <--> Printhead Printhead Pin 1 HDU6 Pin 2 HDU8 Pin 3 HDD4 Pin 4 HDD2 Pin 5 HDD6 HDU2 Pin 6 Pin 7 HDU4 Pin 8 HDD8 Pin 9 HDD9 Pin 10 HDU1 Pin 11 HDD5 Pin 12 HDD1 Pin 13...

  • Page 160: Connector Locations

    Connector Locations Main Logic Board 23XX-001 5-20...

  • Page 161: Main Logic Board 23Xx-002

    Main Logic Board 23XX-002 Connector Locations 5-21...

  • Page 162: Main Logic Board 23Xx-003

    Main Logic Board 23XX-003 5-22...

  • Page 163: Sub Logic Boards

    Sub Logic Boards Connector Locations 5-23...
  • Page 164 5-24...

  • Page 165: Power Supply

    Power Supply Connector Locations 5-25...

  • Page 166: Operator Panel

    Operator Panel 5-26...

  • Page 167: Preventive Maintenance

    6. Preventive Maintenance This chapter describes procedures for printer preventive maintenance. Following these recommendations can help prevent problems and maintain optimum performance. Lubrication Warning: Petroleum-based lubricants can attack polycarbonate parts causing premature failure. Use only mineral oil-based lubricant. The following parts should be lubricated when replaced: •...

  • Page 168: Lubrication Points

    Lubrication Points Lubricate the following contact positions: • Oil Felt (carrier block) • Tractor Shaft Grease • Lubricate the following contact positions: • Side Frame (Left) and Pull Tractor Idler Gear • Side Frame (Left) and Gear B • Side Frame (Left) and Idler Gear •...

  • Page 169: Lubrication Points (Oil)

    Lubrication Points (Oil) The oil felt [1] in the carrier block. The tractor shaft [1]. Preventive Maintenance 6-3...

  • Page 170: Lubrication Points (Grease)

    Lubrication Points (Grease) Gear mounting studs on the right side frame [2]. The lower pinch roller [2].
  • Page 171 Lubrication Points (Grease) Continued Gear mounting studs on the left side frame [2]. Preventive Maintenance 6-5...
  • Page 172 Lubrication Points (Grease) Continued Gear mounting studs on the left ASF side frame [2]. Gear mounting studs on the right ASF side frame [2].

  • Page 173: Parts Catalog

    7. Parts Catalog How To Use This Parts Catalog • SIMILAR ASSEMBLIES: If two assemblies contain a majority of identical parts, they are broken down on the same list. Common parts are shown by one index number. Parts peculiar to one or the other of the assemblies are listed separately and identified by description.

  • Page 174: Assembly 1: Major Components

    Assembly 1: Major Components...
  • Page 175 Asm- Part Description Index Number 1 -1 79F4784 Paper Advance Knob (23XX-001 and 2390 PS/1) 79F4757 Linecord (U.S., Canada, AFE (LV), Saudi Arabia (LV), Central and South America, Mexico) 1339519 Linecord (United Kingdom, Malaysia, and Singapore) 1339520 Linecord (Germany, France, Spain, Norway, Finland, The Netherlands, Austria, Belgium, Brazil, Greece, Luxembourg, Portugal, Sweden, Turkey, Saudi Arabia (HV), Indonesia)
  • Page 176 Assembly 1: Major Components (Continued)
  • Page 177 Asm- Part Description Index Number 79F4838 Tractors (L and R) (23XX-001) 1333160 Tractors (L and R) (23XX-002, 003) 79F4837 Tractor Side Frame (R) (23XX-001) 1333159 Tractor Side Frame (R) (23XX-002, 003) 79F4836 Tractor Side Frame (L) (23XX-001) 1333158 Tractor Side Frame (L) (23XX-002, 003) 79F4810 Gear and Bushing Kit (238X-001, 002) 79F4806...

  • Page 178: Assembly 2: Covers

    Assembly 2: Covers...
  • Page 179 Asm- Part Description Index Number 2 -1 79F4780 Ribbon Access Cover Unit (2380-001 & 2390-001) 79F4826 Ribbon Access Cover Unit (2381-001 & 2391-001) 1333151 Ribbon Access Cover Unit (2380-002, 003 2390-002, 003) 1333156 Ribbon Access Cover Unit (2381-002, 003 2391-002, 003) 79F4782 Paper Stand 79F4781...
  • Page 180 Assembly 2: Covers (Continued)
  • Page 181 1180860 Left Extended Paper Guide (Option) (23XX-001) 1333164 Left Extended Paper Guide (Option) (23XX-002, 003) 1180861 Right Extended Paper Guide (Option) (23XX-001) 1333165 Right Extended Paper Guide (Option) (23XX-002, 003) 1180862 Center Extended Paper Guide (Option) (23XX-001) 1333166 Center Extended Paper Guide (Option) (23XX-002, 003) 1332972 Acoustics Kit (Option) (2380 &...

  • Page 182: Assembly 3: Carrier

    Assembly 3: Carrier 7-10...
  • Page 183 Asm- Part Description Index Number 3 -1 79F4796 Carrier Unit (2380-001) 79F4820 Carrier Unit (2381-001) 79F4848 Carrier Unit (2390-001) 79F4861 Carrier Unit (2391-001) 1333195 Carrier Unit (2380-002, 003) 1333196 Carrier Unit (2381-002, 003) 1333197 Carrier Unit (2390-002, 003) 1333198 Carrier Unit (2391-002, 003) 1333234 Carrier Roller Set 79F4792...
  • Page 184 Assembly 3: Carrier (Continued) 7-12...
  • Page 185 Asm- Part Description Index Number 3- 9 79F4795 Home Position Sensor (23XX-001) 1333236 Home Position Sensor (23XX-002, 003) 1180988 Form Thickness Lever (23XX-001) 1333168 Form Thickness Lever (23XX-002, 003) 79F4789 Paper Feed Motor (23XX-001, 002) 11A3307 Paper Feed Motor (23XX-003) 1333225 Short Flexible Cable (238X-002, 003) 95F5315...

  • Page 186: Assembly 4: Paper Guide / Platen / Feed Roller

    Assembly 4: Paper Guide / Platen / Feed Roller 7-14...
  • Page 187 Asm- Part Description Index Number 4 -1 79F4803 Paper Guide/Platen Assembly (2380/2390-001) 1333231 Paper Guide/Platen Assembly (2380/2390-002, 003) 1333232 Paper Guide/Platen Assembly (2381/2391-001) 1333232 Paper Guide/Platen Assembly (2381/2391-002, 003) 79F4786 Paper Empty Sensor 79F4798 Feed Roller (Upper) (2380-001 & 2390-001) 79F4831 Feed Roller (Upper) (2381-001 &...
  • Page 188 Assembly 4: Paper Guide / Platen / Feed Roller (Cont.) 7-16...
  • Page 189 Asm- Part Description Index Number 4 -15 79F4810 Gear and Bushing Kit (2380-001, 002 & 2381-001, 002) 79F4806 Gear and Bushing Kit (2390-001, 002 & 2391-001, 002) 11A3272 Gear and Bushing Kit (238X-003) 11A3273 Gear and Bushing Kit (239X-003) 79F4811 Spring Kit (23XX-001, 2381-002, 2391-002) 1333228 Spring Kit (2380-002 &...

  • Page 190: Assembly 5: Electronics

    Assembly 5: Electronics 7-18...
  • Page 191 Asm- Part Description Index Number 5 -1 79F4755 Power Supply Unit (100-127 V ac, 23XX-001) 1333242 Power Supply Unit (100-127 V ac, 23XX-002, 003) 79F4756 Power Supply Unit (200-240 V ac, 23XX-001) 1333243 Power Supply Unit (200-240 V ac, 23XX-002, 003) 1368071 Fuse Kit, Power Supply, all LVPS 1333268...
  • Page 192 Assembly 5: Electronics (Continued) 7-20...
  • Page 193 Asm- Part Description Index Number 5 -4 1333260 Main Logic Board W/ EPROM (2390-002 LV) 1333264 Main Logic Board W/ EPROM (2390-002 HV) 1180993 Main Logic Board W/ EPROM (2391-001 LV) 1180994 Main Logic Board W/ EPROM (2391-001 HV) 1333262 Main Logic Board W/ EPROM (2391-002 LV) 1333266 Main Logic Board W/ EPROM (2391-002 HV)
  • Page 194 Assembly 5: Electronics (Continued) 7-22...
  • Page 195 Asm- Part Description Index Number 5- 5 1180725 32Kb NVRAM Memory Module (Option) 1180727 32Kb Memory Module US (Option) 1180960 Extended NLS Module, EMEA (Option) (238X-001) 1180961 Extended NLS Module, EMEA (Option) (239X-001) 1332985 Extended NLS Module, Turkish/Greek (Option) (238X-002) 1332986 Extended NLS Module, Eastern Countries (Option) (238X-002)

  • Page 196: Assembly 6: Asf - Roller / Support

    Assembly 6: ASF - Roller / Support 7-24...
  • Page 197 Asm- Part Description Index Number 6 -1 95F6884 Paper Guide(23XX-001,002, 2380-003, 2390-003) 95F6883 Cut Sheet Support (2380 & 2390) 95F6895 Cut Sheet Support (2381-001, 002 & 2391-001,002) 11A3334 Cut Sheet Support W/ Guides (2381-003, 2391-003) 95F6886 Feed Roller Upper (2380 & 2390) 95F6896 Feed Roller Upper (2381 &...

  • Page 198: Assembly 7: Asf - Side Frame / Covers

    Assembly 7: ASF - Side Frame / Covers 7-26...
  • Page 199 Asm- Part Description Index Number 7 -1 95F6893 Spring Kit, ASF 95F6892 Gear and Bushing Kit, ASF 95F6882 Cover (R) 95F6894 Screw Kit, ASF 95F6899 Side Frame (R) 95F6901 Stacking Support 95F6902 Front Cover (2380 & 2390) 95F6903 Front Cover (2381 & 2391) Parts Catalog 7-27...

  • Page 200: Assembly 8:Tractor 2 Option

    Assembly 8:Tractor 2 Option 7-28...
  • Page 201 Asm- Part Description Index Number 8 -1 11A3342 Paper Table W/ Guides, Narrow 11A3343 Paper Table W/ Guides, Wide 11A3338 Tractor Paper Guide 11A3339 Tractor and Frame Asm, Narrow 11A3340 Tractor and Frame Asm, Wide 1333160 Tractor Kit (L & R) 11A3335 Board Asm W/Cable and Ferrite, Narrow 11A3336...
  • Page 202 7-30...
  • Page 203 Index Specified Lubricants Abbreviations Adjustments Removal Procedures Bidirectional Print Removals ASF Pick-up Roller 2-15 Principles of Operation Auto Sheet Feeder Gears 4-10 Bottom Cover 4-12 Carrier Bidirectional Print Adjustment 4-16 Carrier Motor Assembly 4-18 Carrier Plate 4-21 Download Buffer 4-22 Form Thickness Lever Connector Locations Head Gap Sensor...
  • Page 204 2-14 Abnormal Noise 2-23 Abnormal Print 2-15 Auto Sheet Feeder 2-17 Carrier Drive 2-17 Home Position Sensor 2-20 Intermittent Problem 2-23 No Print 2-24 Operator Panel 2-26 Paper Empty Sensor 2-27 Paper Feed 2-30 Paper Select Sensor 2-31 POST 2-32 Power 2-34 Print Speed...

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