Diagnostic Programs, Messages, And Error Codes; Running The Diagnostic Programs - IBM x3105 - System - 4347 Service Manual

Diagnostic programs, messages, and error codes

The diagnostic programs are the primary method of testing the major components
of the server. As you run the diagnostic programs, text messages and error codes
are displayed on the screen and are saved in the test log. A diagnostic text
message or error code indicates that a problem has been detected; to determine
what action you should take as a result of a message or error code, see the table in
"Diagnostic error codes" on page 42.

Running the diagnostic programs

To run the diagnostic programs, complete the following steps:
10. From the diagnostic programs screen, select the test that you want to run, and
To determine what action you should take as a result of a diagnostic text message
or error code, see the table in "Diagnostic error codes" on page 42.
If the diagnostic programs do not detect any hardware errors but the problem
remains during normal server operations, a software error might be the cause. If
you suspect a software problem, see the information that comes with your software.
A single problem might cause more than one error message. When this happens,
correct the cause of the first error message. The other error messages usually will
not occur the next time you run the diagnostic programs.
Exception: If there are multiple error codes that indicate a microprocessor error,
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IBM System x3105 Type 4347: Problem Determination and Service Guide
1. If the server is running, turn off the server and all attached devices.
2. Turn on all attached devices; then, turn on the server.
3. When the prompt Press <F1> for Configuration/Setup is displayed, press
F1.
4. When the Configuration/Setup Utility menu is displayed, select Startup Option
→ Startup Sequence Options.
5. Note the device that is selected as the first startup device. Later, you must
restore this setting.
6. Make sure that CD/DVD-ROM is selected as the first startup device.
7. Press Esc two times to return to the Configuration/Setup Utility menu.
8. Insert the IBM Enhanced Diagnostics CD into the CD or DVD drive.
9. Select Save Settings: then, select Exit Setup and follow the prompts. The
diagnostic programs will load.
follow the instructions on the screen.
When you are diagnosing hard disk drives, select SCSI Attached Disk Test
for the most thorough test. Select Attached Disk Test for any of the following
situations:
v You want to run a faster test
v The server contains SATA drives that are not connected to a SAS controller
or IDE hard disk drives
For help with the diagnostic programs, press F1. You also can press F1 from
within a help screen to obtain online documentation from which you can select
different categories. To exit from the help information, press Esc.
the error might be in a microprocessor or in a microprocessor socket.
See "Microprocessor problems" on page 32 for information about
diagnosing microprocessor problems.