Diagnostic Programs, Messages, And Error Codes - IBM x3550 Problem Determination And Service Manual

The following table describes the problems that are indicated by various
combinations of the power-supply LEDs and the power-on LED on the operator
information panel and suggested actions to correct the detected problems.
v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, "Parts listing, Type 7978 and 1913 server," on page 29 to determine which components are
customer replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
Operator
Power-supply
information
LEDs
panel
power-on
AC DC LED
Off Off
Lit Off
Lit Lit
Lit Lit Flashing
Lit Lit

Diagnostic programs, messages, and error codes

The diagnostic programs are the primary method of testing the major components
of the server. As you run the diagnostic programs, text messages and error codes
are displayed on the screen and are saved in the test log. A diagnostic text
message or error code indicates that a problem has been detected; to determine
what action you should take as a result of a message or error code, see the table in
"Diagnostic error codes" on page 144.
PCI slot 1
Ethernet 1
USB 2
Ethernet 2 USB 1
Systems-
management
Ethernet connector
Description
Off No power to the
server, or a problem
with the ac power
source.
Off DC source power
problem.
Off Standby power
problem.
The power is good.
Lit The power is good.
Power connector
PCI slot 2
Video Power-on LED
connector System-locator LED
System-error LED
Serial
connector
Action
1. Check the ac power to the server.
2. Make sure that the power cord is connected to a
functioning power source.
3. Remove one power supply at a time.
1. Remove one power supply at a time.
2. View the system-error log (see "Error logs" on page
107).
1. View the event log (see "Error logs" on page 107).
2. Remove one power supply at a time.
3. (Trained service technician only) Replace the power
backplane.
The server is not powered on. No action is necessary.
The server is powered on. No action is necessary.
AC power
LED
DC power
LED
141
Chapter 5. Diagnostics